Business Details
We are a family-owned and operated business serving Northeast Ohio since 1998, celebrating over 27 years of dedicated service. Our team combines over 50 years of collective experience in aquatic fields, including waterpark engineering, filtration design, and complete service and repair. We believe in integrity, dependability, affordability, and building long-term relationships with every client we serve. Our management philosophy is straightforward: hire great people who understand what it takes to provide exceptional customer service. We utilize modern technology to maximize productivity and improve communication with our clients throughout every project. Whether we are handling a complete pool renovation, tile replacement, pool resurfacing, or equipment replacement, our commitment to quality remains unwavering.
We earn our customers' business and respect each and every day through consistent, professional work. Our staff and management remain readily available to answer questions or concerns during your project, and our customer-first motto extends well beyond job completion. We strive to build lifelong relationships with every client, regardless of the project's size. We are proud to be active community supporters and members of the Bath Business Association. Our commitment to superior customer service drives us to constantly evolve and meet the changing needs of our customers.
We earn our customers' business and respect each and every day through consistent, professional work. Our staff and management remain readily available to answer questions or concerns during your project, and our customer-first motto extends well beyond job completion. We strive to build lifelong relationships with every client, regardless of the project's size. We are proud to be active community supporters and members of the Bath Business Association. Our commitment to superior customer service drives us to constantly evolve and meet the changing needs of our customers.
Highlights and features
- We have served Northeast Ohio for over 27 years since 1998.
- Our team has over 50 years of combined aquatic field experience.
- We use the newest and most advanced swimming pool technology.
- Our employees are professional, uniformed, and drive clean vehicles.
- We offer full service repair on all major pool equipment brands.
Services
Pool Renovation
We specialize in complete swimming pool renovations, including tile replacement and pool resurfacing for both residential and commercial properties. Our team delivers the same commitment to quality and customer service whether the project is a minor upgrade or a full overhaul. Clients benefit from our extensive experience and dedication to transforming their pool into a modern, functional space.
Pool Repairs
We provide full service repair and maintenance on all major brands of pool filters, heaters, lights, and spa systems. Our technicians are equipped to handle equipment replacement with speed and professionalism. This service ensures your pool operates efficiently and reliably throughout the season.
Residential Pool Service
We offer customized and professional swimming pool services for homeowners across all of Northeast Ohio. Our team provides regular maintenance, repairs, and installation solutions tailored to each residential property. Homeowners benefit from our dependable service and commitment to building long-term relationships.
Commercial Pool Service
We serve a wide range of commercial clients including municipalities, universities, HOAs, hotels, YMCAs, and fitness centers. Our commercial pool services include complete renovations, equipment upgrades, and ongoing maintenance for facilities of all sizes. We bring our expertise in waterpark engineering and filtration design to every commercial project.
Spraygrounds
We design and build spraygrounds, which are water play parks suitable for all ages. These interactive water features serve municipalities, parks, and recreational facilities. Our spraygrounds provide a safe, fun, and engaging aquatic experience for communities throughout Northeast Ohio.
Reviews (4)
Natasha Damavandi
Jun 03, 2021
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HORRIBLE EXPERIENCE Don't waste your time. They'll charge you an extra 3.75% for using a credit card. The "sign" is posted at the cash register, by the time you see the miniature "sign" they've already swiped your card. Everything's already extremely over priced. The owner is straight up unpleasant. There's no such thing as customer service here. Not to mention her ill mannered dog. Lastly, they don't even keep the hours they have posted.
These have been my experiences at aqua pool. It's worth the drive to classic pools. I will never go back. If I could give 0/5 stars I would. EDIT: 1. She should have done that straight away 2. She waited till she FLEW out of her office practically spitting on me because they don't believe in masks 3. Too little too late. Thanks but no thanks. I already had a terrible taste in my mouth from her. 4. Owned and sold a small business, good luck your service is miserable. Find another way to shaft your clients.
These have been my experiences at aqua pool. It's worth the drive to classic pools. I will never go back. If I could give 0/5 stars I would. EDIT: 1. She should have done that straight away 2. She waited till she FLEW out of her office practically spitting on me because they don't believe in masks 3. Too little too late. Thanks but no thanks. I already had a terrible taste in my mouth from her. 4. Owned and sold a small business, good luck your service is miserable. Find another way to shaft your clients.
Daniel O'Brien
Oct 17, 2020
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They do not service above ground pools. Of course they did not inform me of this until we had gone back and forth via email (they don't answer the phone) for over a week. And after I initially stated it was above ground!
Avo Cato
Jun 06, 2020
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Unprofessional political stance. If you want more business don't put political bumper stickers on your work trucks! Never doing business with this company and I will be urging others to do the same!
Robert Kuhn
May 20, 2020
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Best place to work on and maintain your pool. Staff are very friendly and helpful. They also are very knowledgeable about all things pool!
