Business Details
Emergency
services
Expert Pool Services in Northeast Ohio
Hastings Water Works stands as the leading swimming pool service, maintenance, and management company in Ohio, serving commercial, residential, and municipal clients across Northeast Ohio. With decades of combined experience, our certified technicians and lifeguards deliver expert pool openings, closings, repairs, and maintenance, prioritizing safety, compliance, and client satisfaction. We specialize in VGB compliance, aquatic facility management, and water feature repair, serving communities from Cleveland to Akron.Our commitment to excellence is reflected in our recognition as a Top 50 Pool Service Provider in North America for five consecutive years. We offer tailored solutions, including 24/7 emergency services, professional lifeguard staffing, and comprehensive consulting to ensure every clients investment is safeguarded. Backed by glowing testimonials, we pride ourselves on reliability, technical expertise, and a customer-centric approach that has made us a trusted name in the industry.
Services
Residential Pool Maintenance
Commercial Pool Management
Pool Repairs
Lifeguard Staffing
Fountain Services
Pool Openings
Pool Closings
Aquatic Consulting
Water Feature Repair
Equipment Installation
Highlights and features
- We offer 24/7 emergency pool repair services with certified technicians.
- Our team holds decades of combined experience in aquatic facility management.
- We provide VGB-compliant safety upgrades and equipment installations.
- Recognized as a Top 50 Pool Service Provider in North America for five years.
- Customized maintenance programs tailored to residential, commercial, and municipal needs.
Associations and certifications
- Top 50 Pool Service Provider in North America
What people say
Excellent service
Prompt and professional
Certified technicians
24/7 emergency support
Top-rated lifeguards
Services
Residential Pool Maintenance
We provide comprehensive cleaning, chemical balancing, and equipment maintenance for residential pools. Our technicians ensure safe, sparkling water while preventing costly repairs. Serving homeowners in Northeast Ohio, we offer weekly service plans and seasonal openings/closings.
Commercial Pool Management
Our team manages commercial aquatic facilities including daily operations, staff training, and regulatory compliance. We handle maintenance, lifeguard staffing, and emergency protocols for hotels, country clubs, and municipal pools across Cleveland and Akron.
Pool Repairs
From leak detection to heater replacement, our certified technicians diagnose and fix all pool systems. We offer 24/7 emergency services and use premium parts to restore functionality quickly for residential and commercial clients.
Lifeguard Staffing
We supply trained lifeguards for pools, water parks, and aquatic events. Our staff holds current certifications in CPR, first aid, and emergency response, ensuring compliance with safety standards for public and private facilities.
Fountain Services
Our experts maintain and repair fountains, waterfalls, and decorative water features. Services include pump replacement, plumbing upgrades, and winterization for commercial properties, ensuring year-round functionality and aesthetic appeal.
People
Rob
Service Technician
Rob specializes in pool maintenance and repairs, known for his meticulous attention to detail and personalized service approach.
Antonio
Lifeguard Supervisor
Antonio oversees daily lifeguard operations, ensuring safety compliance and resolving facility issues promptly at The Landings pool.
Ben
Lifeguard Supervisor
Ben supervises pool operations at The Landings, maintaining high safety standards and training staff in emergency protocols.
Victoria Riley
Service Supervisor
Victoria manages commercial pool services in Maple Heights, praised for her communication skills and technical expertise.
Rachel
Management Team
Rachel collaborates on seasonal pool programs, combining organizational skills with a positive attitude to ensure client satisfaction.
Questions
What areas do you service?
We serve all of Northeast Ohio, including Cleveland, Akron, and surrounding communities for residential and commercial pool needs.
Do you offer emergency pool repairs?
Yes, our 24/7 emergency service addresses urgent pool issues like leaks, equipment failures, and safety hazards.
Are your lifeguards certified?
All lifeguards hold current certifications in CPR, first aid, and emergency response through nationally recognized training programs.
What pool maintenance plans are available?
We offer weekly cleaning, chemical balancing, equipment checks, and seasonal opening/closing services tailored to residential and commercial needs.
Do you service commercial water features?
Yes, we maintain fountains, waterfalls, and decorative features for commercial properties, including repairs and winterization.
Can you handle pool equipment installation?
Our technicians install and replace pumps, heaters, filters, and VGB-compliant systems for both residential and commercial pools.
Reviews (5)
David Klima
May 09, 2020
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We use Hastings for opening, closing and repair service on our apartment community pool in Avon Lake at The Aqua Marine. Expert repair staff, fast response times, and friendly service. We also receive bulk chemical delivery from them, and it always timely. I recommend Hastings!
Maged Fouad
Nov 09, 2017
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I had left Hastings three years ago because of a bad experience I had called them again this year for pool opening and maintenance and I am very pleased with the experience under the new management very professional staff and they do the job right Thank you Brandon and Jeff
Danielle Perrigan
Dec 24, 2016
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My parents local pool used this company any for their swim lessons. They offered 3 sessions during the summer. The morning of the FIRST session I got an email- not even a phone call that the ENTIRE 2 week session had to be cancelled "due to unforeseen circumstances". So I had no choice but to sign my child up for the 2nd session offered for that summer. I get an email confirmation and my child does a great job at her first class. Performing stuff she wouldn't even do for us.
So I was very hopeful. Then a phone call comes later that day that one of the other parents cancels and their has to be a tota of 3 kids per session. Which was in the paperwork. However my child had already been to a class and how is that fair! So TWICE I have been cancelled from classes. That's ok- my money will go to a more reliable company! DO NOT RECOMMEND! Unless you like getting the run around!
So I was very hopeful. Then a phone call comes later that day that one of the other parents cancels and their has to be a tota of 3 kids per session. Which was in the paperwork. However my child had already been to a class and how is that fair! So TWICE I have been cancelled from classes. That's ok- my money will go to a more reliable company! DO NOT RECOMMEND! Unless you like getting the run around!
Valentine Brandt
May 25, 2016
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I don't know about the Cleveland branch, but the Columbus one is great. Usually people will sap you dry to even look at the pool, but these guys were chill, not afraid of dogs, don't ask about money until everything is done, talked us through issues on the phone while staying patient, tell you how to manage upkeep, and offer help a little extra help without you having to ask. Thanks dudes. Pricey, but for the other pool services in the area it's honestly the best you're gonna get pricewise.
Rebecca Miklos
Nov 26, 2015
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This is a great company to work for. They provide opportunities to grow and develop. I feel like my opinions are valued and respected. My co workers have become some of my best friends for the summer. I would highly recommend working here to anyone.
