Business Details
45 Years
experience
Trusted Pool & Spa Services in Acton, MA
Dunk & Bubble has been a trusted name in pool and spa services since 1981, dedicated to providing comprehensive solutions for residential and commercial clients in Acton, Massachusetts. Our journey began as a specialized pool service company, and in 1988, we expanded to include a retail store to better meet our customers' needs. Over four decades, we have built a reputation for excellence through our extensive inventory of BioGuard and SpaGuard chemicals, in-store repair services, and a team of certified experts trained in the latest pool technologies. We prioritize customer education, offering free pool schools and computerized water analysis to ensure optimal pool maintenance. Our commitment to quality extends to seasonal services like pool openings and closings, equipment upgrades, and specialized treatments for water clarity and balance.Despite challenges like supply chain disruptions, we remain focused on delivering reliable service, maintaining a fully stocked repair shop and hundreds of parts to minimize downtime for our clients. Our team's deep local knowledge and dedication to personalized support have made us a preferred choice for pool care in the region. We continually invest in staff training to stay at the forefront of industry advancements, ensuring our customers receive the most effective solutions. While our patio furniture department is temporarily closed, our core focus on pool maintenance and chemical expertise remains unwavering. As we approach our 44th year, we remain committed to the values that have guided us: technical excellence, customer education, and community trust.
Services
Pool Openings
Pool Closings
Water Chemistry Analysis
Equipment Repairs
Chemical Sales
Leak Detection
Filter Maintenance
Salt System Upgrades
Algae Treatment
Vacation Services
Details
- Year established: 1981
Highlights and features
- 44 years of specialized pool service experience in Acton
- Certified experts in saltwater pool systems and water chemistry
- In-store repair shop with hundreds of parts in stock
- Free computerized water analysis with chemical purchases
- Comprehensive seasonal pool opening and closing services
Associations and certifications
- BioGuard Platinum Dealer
Services
Pool Openings
Our pool opening service prepares your pool for summer use through systematic equipment reassembly and water treatment. Technicians remove winter plugs, restart filtration systems, and test heaters while ensuring proper chemical balance. Customers handle preliminary tasks like cover removal and water level adjustment, with full opening options including deck rinsing. We emphasize proper preparation to prevent equipment damage and water quality issues.
Water Chemistry Analysis
We offer free computerized water analysis using BioGuard's ALEX system for customers purchasing chemicals. Our certified technicians test 10+ parameters including sanitizer levels, pH, calcium hardness, and phosphates. This service extends to specialized saltwater pool systems, providing treatment recommendations for algae, cloudiness, and metal contamination. Regular testing ensures optimal water balance and equipment longevity.
Pool Closings
Our winterization process protects pools during off-seasons through equipment disassembly and chemical treatment. Technicians remove filter components, apply winter chemicals, adjust water levels, and install covers. Partial closings focus on plumbing protection when customers handle preliminary tasks. Proper preparation prevents freeze damage and maintains water quality until spring reopening.
Equipment Repairs
The in-store repair shop addresses pool equipment issues with hundreds of replacement parts available. Services include filter, pump, and heater repairs along with salt system maintenance. Technicians handle component cleaning and replacement while customers can purchase parts for DIY repairs. Quick access to inventory minimizes downtime for essential pool equipment.
Chemical Sales
As a BioGuard Platinum Dealer, we stock complete chemical lines for pools and spas. Products include sanitizers, algaecides, clarifiers, and specialty treatments for water balance. Our inventory covers 3-step pool programs, salt systems, and stain removers. Staff provides product selection guidance and usage instructions to maintain proper chemical levels between professional treatments.
People
Steve Byers
Co-Owner
Co-owner with 44 years of pool industry experience, Steve Byers has guided Dunk & Bubble's growth from a service company to a full-service pool resource since 1981. He oversees operations and technical training.
Lynne Byers
Co-Owner
Co-owner Lynne Byers has managed Dunk & Bubble's retail expansion since 1988, focusing on customer education and product selection. She co-developed the free pool school program and maintains quality control for chemical services.
Questions
What pool services do you offer?
We provide seasonal openings/closings, water chemistry analysis, equipment repairs, chemical sales, leak detection, and vacation maintenance services for residential and commercial pools.
Are you open year-round?
Yes, we operate year-round with regular store hours Tuesday-Saturday 9am-5pm. Service crews work Mondays, but the retail store is closed on Mondays.
Do you offer pool chemical testing?
Yes, free computerized water analysis is available with chemical purchases. Testing covers sanitizer levels, pH, calcium hardness, phosphates, and other parameters.
Can you help with saltwater pool maintenance?
Yes, we're certified experts in saltwater pool systems. Services include chlorine generator maintenance, specialized chemical treatments, and water balance adjustments.
What are your current patio furniture options?
Our patio department is temporarily closed due to supply chain issues. We're focusing resources on our core pool service and chemical offerings.
How do I schedule pool maintenance?
Contact us by phone during business hours to schedule services. Email/voicemail requests require confirmation from our office staff for scheduling.
Reviews (7)
Leigh Pell
May 29, 2021
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I highly recommend Dunk and Bubble. They do a great job and are very responsive to their customers questions and problems. They want you to have the best pool experience and are willing to take the time to help you to do that. Support your local business!
Amanda Olender
Nov 24, 2020
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We have been using Dunk and Bubble the last couple of years for water testing, chemicals and pool service, and we highly recommend them! They are very thorough with their water testing, and provide clear instructions on the process and steps for treating the pool. They are extremely knowledgeable, and I never feel like they are trying to get me to buy products that we don't need. They are always friendly, helpful and responsive to questions. I so appreciate all the ways Caitlin and the others at Dunk and Bubble have helped us with our pool!
Vikram Parikh
Nov 21, 2020
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We used Dunk & Bubble for several years, but recently the owner tried to double-bill for a leak fix and then charge us for an unapproved site visit on top of that. They said they fixed the leak during closing, then it was still there when they opened in the spring (worse, in fact) but they then double-billed me for fixing the exact same leak during opening (pool light) during which they left the light floating in the pool.
He then tried to bill me for an unauthorized visit, and then, instead of admitting to the double-billing, he tried to give me a runaround that the leak probably reoccurred during the winter rather than owning up to shoddy work. I know the difference between rain and other stuff, thanks very much. Taking our business elsewhere. It's a shame, because for years we had a great relationship. Now I simply don't trust them.
He then tried to bill me for an unauthorized visit, and then, instead of admitting to the double-billing, he tried to give me a runaround that the leak probably reoccurred during the winter rather than owning up to shoddy work. I know the difference between rain and other stuff, thanks very much. Taking our business elsewhere. It's a shame, because for years we had a great relationship. Now I simply don't trust them.
Jony Flores
Jun 20, 2020
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I don't write reviews but these guys /girls that showed up to fix/clean my pool that's been sitting for ages knew exactly what to do, they are very knowledgeable and good at what they do! Very happy to recommend them to anyone in the Acton area and sorrounding towns. Thank you for an excellent job guys/girls! We can finally use our pool again!
Joe Crinkley
Dec 18, 2019
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As a new pool owner last season, I used a couple different pool service companies before finding D&B midway through the summer. So glad we did eventually switch to Dunk because they are much more attentive and patient with new folks than some of the others in the area. They did a great job installing our loop lock cover last year, closed us properly, and got our pool back open this year while helping me learn the ropes so I can do a bit more myself for the maintenance. They've also stayed very accessible and have done a great job with safety practices during this whole COVID thing. Couldn't recommend them more!
Jim Brennan
May 17, 2018
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Top notch service and troubleshooting. Caitlin was spot on with her diagnosis of the issue we we're having .without even seeing it for herself... Been using them for 30 + years ...
Beth Thompson
Apr 10, 2018
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I've relied on Dunk & Bubble for 25 years, both for spa products and repairs. Prompt, reasonable service, and good products, although a bit pricier than online sources. However, Amazon wasn't willing to rebuild the pump and heater in my spa, nor does it have the skills or warehouse of parts needed, so I think I'll keep on paying a few dollars more when I need spa products.
