Business Details
50+ Years
experience
Custom Swimming Pool Experts in Southborough
Founded in 1959, Mc Carthy Pools has dedicated over 57 years to transforming backyards into aquatic retreats through expert swimming pool installations and renovations. Our team has completed over 5,500 in-ground pool projects, prioritizing quality products and customer-centric service to deliver personalized backyard visions. We specialize in both vinyl liner and fiberglass pool installations, offering energy-efficient equipment upgrades like gas heaters, electric heat pumps, and eco-friendly saltwater systems. Our comprehensive service department handles year-round maintenance, including liner replacements, leak detection, and seasonal pool closings. We guarantee durability with Premier Vinyl liners treated for bacterial resistance and backed by industry-leading warranties.By integrating features like LED lighting, safety covers, and custom water elements, we enhance both aesthetics and functionality. Our commitment to innovation ensures minimal maintenance through advanced filtration and chemical systems. With a focus on customer satisfaction, we provide free consultations, online scheduling, and financing options through LightStream. Our Southborough, Massachusetts-based team operates Monday through Saturday, offering transparent communication and reliable service. This legacy of expertise positions us as a trusted leader in pool construction and renovation across the region.
Services
Pool Installations
Fiberglass Pools
Pool Renovations
Pool Closings
Pool Equipment
Details
- Year established: 1959
Highlights and features
- We have over 57 years of specialized experience in pool installations and renovations
- Our team has completed over 5,500 in-ground pool projects
- We use Premier Vinyl liners with industry-leading warranties
- We offer energy-efficient equipment upgrades for reduced maintenance
- We provide free consultations and transparent pricing
Services
Pool Installations
We specialize in custom in-ground pool installations using premium vinyl liner and fiberglass materials. Our process includes site preparation, structural engineering, and equipment integration. With over 5,500 completed projects since 1959, we deliver tailored aquatic solutions that enhance property value and family enjoyment while maintaining minimal long-term maintenance requirements.
Fiberglass Pools
Our fiberglass pool installations offer low-maintenance backyard retreats with non-porous surfaces that resist algae growth. These pre-molded pools feature smooth finishes requiring minimal chemical use and provide immediate usability after installation. We incorporate energy-efficient heating systems and LED lighting options to create durable, eco-friendly swimming environments that maintain water quality with reduced upkeep.
Pool Renovations
We transform aging pools through comprehensive renovation services including vinyl liner replacements, structural modifications, and modernization upgrades. Our 57-year expertise enables us to install walk-in stairs, underwater lighting, and water features while upgrading filtration systems. We use Premier Vinyl materials with antimicrobial treatments and provide warranty-backed workmanship to extend pool longevity and enhance aesthetic appeal.
Pool Closings
Our professional pool closing service prepares in-ground pools for seasonal storage through equipment winterization, water chemistry balancing, and safety cover installation. We offer online scheduling for convenience and ensure proper winter protection to prevent freeze damage. This service extends equipment lifespan and reduces spring opening costs while maintaining water quality during dormant periods.
Pool Equipment
We install and service energy-efficient pool equipment including gas/propane heaters, electric heat pumps, and saltwater chlorination systems. Our offerings include automatic chemical feeders, LED lighting upgrades, and safety covers that enhance functionality while reducing maintenance demands. We provide equipment consultations to optimize energy consumption and improve overall pool operation efficiency for long-term cost savings.
Questions
What types of pools do you install?
We specialize in both vinyl liner and fiberglass in-ground pool installations, offering customizable designs to suit different preferences and backyard spaces.
Do you offer pool renovation services?
Yes, we provide comprehensive pool renovations including vinyl liner replacements, structural upgrades, and modernization features like LED lighting and water features.
What pool equipment do you install?
We install energy-efficient heaters, saltwater systems, LED lighting, automatic chemical feeders, and safety covers to enhance pool functionality and reduce maintenance.
Is financing available for pool projects?
Yes, we offer financing through LightStream for both new installations and renovation projects to make pool ownership more accessible.
What are your service hours?
Our retail store operates Monday-Friday 8am-4pm and Saturday 9am-3pm. Emergency service requests can be submitted through our online form.
Do you service existing pools?
Yes, our service department handles year-round maintenance including seasonal closings, leak detection, equipment repairs, and chemical system upgrades for existing pool owners.
Reviews (7)
Kevin Earl
May 09, 2022
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Critical: Professionalism Girl at desk does not know anything about pools not help full at all. Not professional if you work as retail you help who ever comes in and try to get them what they need not say don't have that which all pools have the part I was looking for above ground in ground works on any pool.
Kishore Dasararaju
May 09, 2022
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Went for water testing. Quick and easy. Great staff. Browsed their products. Will go again. Recommend for pool water testing and pool products.
Em C.
Aug 17, 2021
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We just moved into a house with a pool and tried using McCarthy to make sure it was in good working order. They are impossible to connect with and do not return calls. Someone came out to look at the equipment and said it was loud but fine (it died two days later) and over chlorinated the pool. Calls to their service department to get a new motor and get it repaired have been unanswered since last week. Finally called a different company recommended by a neighbor and was called back in 15 minutes and someone is coming to check things out later today. Horrible business, will not recommend to anyone.
Miranda M.
Jul 16, 2021
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McCarthy is a great pool company, they installed my pool and were very organized, fast and nice employees. Pool is great thanks!
Me Me Me Me
Jun 15, 2021
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FIVE STAR SERVICE! Unsurpassed personalized service. Tim & Bill Wilson Rule in the service dept. Im not just talking about pool service. If you are looking for a company to look out for you. Year after year. Look no further. Our pool was installed by McCarthy pools in 1960. It was my dads pleasure. Growing up in Boston as a city boy. He enjoyed taking care of his yard. pool included. We lost my dad at the end of july.
The compassion. Sense of urgency. The true care of the family as well as the pool. Is a professionalism that barely exists now. COVID19 should be a reason to buy a pool. Stay home. Enjoy your family. This pool got more use and more appreciation this year than any. McCarthy Pools made my life not only easier during a really tough time. But Tim the MASTER in service dept. Is THE ideal representation you could ever want for your company. Ideal employee. I can not say enough thanks. Today. We closed our pool. Without my dad with us. thank you for helping this house SIXTY YEARS. Tim. You rule
The compassion. Sense of urgency. The true care of the family as well as the pool. Is a professionalism that barely exists now. COVID19 should be a reason to buy a pool. Stay home. Enjoy your family. This pool got more use and more appreciation this year than any. McCarthy Pools made my life not only easier during a really tough time. But Tim the MASTER in service dept. Is THE ideal representation you could ever want for your company. Ideal employee. I can not say enough thanks. Today. We closed our pool. Without my dad with us. thank you for helping this house SIXTY YEARS. Tim. You rule
Michael Sutton
Jun 02, 2021
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I attempted to reach out to this company since they installed the pool at my new home for the previous owners. After speaking to a rep yesterday I was told I would get a call back from a rep in the next day or so to review my options for a new liner. I was contacted by a representative this morning and was told they are not taking on any new customers. When I inquired as to when they might be, I was told NEVER.
I then asked if they are closing or something and was told "They have enough customers now and are not looking to add any more". First. this would have been good info yesterday. Second. what kind of business model and long term customer service is that. save yourself some time and aggravation and don't bother calling I guess.
I then asked if they are closing or something and was told "They have enough customers now and are not looking to add any more". First. this would have been good info yesterday. Second. what kind of business model and long term customer service is that. save yourself some time and aggravation and don't bother calling I guess.
J. P.
Dec 14, 2020
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After a recent storm, we suffered damage to our pool cover and liner. We tried to work with McCarthy to get quotes on those items. We had questions about quotes and moving forward, and could not get anyone to return a call - they wanted to do all the business via email. We told them we needed a call for them to get our business, and sure enough we finally got a call from Patrick. And Patrick quickly told us he didn't appreciate our email, that he had plenty of work through next year and that this was going to be a short call.
And he was right, we hung up on him. Turns out Central Pools, Crystal Pool and Spa and others were less expensive and more responsive. We'll never recommend McCarthy. We had heard through friends that they were difficult to deal with, and they were right. Take your business elsewhere
And he was right, we hung up on him. Turns out Central Pools, Crystal Pool and Spa and others were less expensive and more responsive. We'll never recommend McCarthy. We had heard through friends that they were difficult to deal with, and they were right. Take your business elsewhere
