Business Details
We are dedicated pool owners who have been in your shoes, allowing us to provide truly individualized attention and knowledgeable advice. Our team takes the necessary time to explain intricate details to both experienced pool owners and first-timers. We firmly believe that every question deserves an answer and every customer deserves exceptional service. By treating our clients the way we would like to be treated, we cultivate a environment built on trust and transparency. We will never push unnecessary chemicals on you, instead recommending the least costly way to get the job done. Our professional standards ensure you are fully educated to make informed decisions about the best options for your specific needs.
We are proud to maintain a membership in good standing with the Better Business Bureau. We stand by your side long after the initial sale to ensure your continued satisfaction. Through our commitment to friendly service, we treat every customer like family. We provide comprehensive water chemistry advice alongside our free computerized water testing. Our specialized skills cover everything from electronic leak detection to safety cover installation. We continuously strive to be your friendly pool store by prioritizing genuine human connection over sheer corporate size.
We are proud to maintain a membership in good standing with the Better Business Bureau. We stand by your side long after the initial sale to ensure your continued satisfaction. Through our commitment to friendly service, we treat every customer like family. We provide comprehensive water chemistry advice alongside our free computerized water testing. Our specialized skills cover everything from electronic leak detection to safety cover installation. We continuously strive to be your friendly pool store by prioritizing genuine human connection over sheer corporate size.
Highlights and features
- We offer free computerized water testing.
- We maintain Better Business Bureau good standing.
- We provide individualized attention from knowledgeable staff.
- We recommend the least costly solutions for you.
- We support you with service after the sale.
Services
Computerized Water Testing
We offer free Aquacheck computerized water testing alongside personal water chemistry advice. This service is designed for both experienced pool owners and first-timers seeking accurate water balance. By educating our customers fully, we ensure you make informed decisions without purchasing unnecessary chemicals.
Above Ground Pools
We sell above ground pools featuring a comprehensive deluxe package for every customer. This package includes your choice of a complete Hayward filter system, a premium liner, and essential safety covers. Our team ensures first-timers and experienced owners receive individualized attention throughout the entire process.
Inground Pool Service
We provide comprehensive opening and closing services for in ground pools. Our experienced technicians handle cover removal, winterizing plug extraction, and thorough visual inspections of your system. We also carefully replace all ladders, baskets, and return fittings to maintain your pool properly.
Custom Inground Liners
We sell custom in ground liners manufactured by Pegasus to perfectly fit your specific pool. Our knowledgeable staff takes precise measurements to ensure a flawless and lasting installation. This specialized service benefits pool owners needing reliable replacement solutions tailored to their unique dimensions.
Electronic Leak Detection
We utilize advanced electronic leak detection to accurately identify hidden plumbing issues in your pool. This service targets pool owners experiencing water loss or structural complications. By pinpointing the exact problem efficiently, we save you time and recommend the least costly repair.
Reviews (7)
Bob Marshall
May 24, 2022
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Service and staff are the best. Staff doesn't try to push products onto you that you don't really need. They test your pool water and they show you the results, and explain what chemicals you need to treat your pool with to get it perfectly swimmable. I recommend them to everyone that's in need of pool chemicals at a reasonable price. Staff is very friendly also.
Marco Nagle
Oct 29, 2021
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Great guys Gary and Randy do a great job opening and closing our pool. Store help are always friendly.
Tori Thompson
Jul 11, 2021
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As a newbie with no clue what to add to the pool, I was so glad to walk in here. They were patient, gave clear instructions, and handed me everything I needed. They even helped me carry it out and put in the trunk. I left feeling much more confident in my abilities to maintain clean pool water. Service: Swimming pool water analysis
Catherine Burgess
Nov 03, 2020
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Gary has been taking care of my pool for years. He always has a pleasant demeanor and treats me with honesty and respect. I highly recommend Periscope for all your swimming pool needs.
K. W.
Jun 16, 2020
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I have been using Periscope Pools for 3 years now and the service has been excellent. Nicki is always pleasant and informative when I call the store and service is does in a timely manner by Gary and Randy. Gary always makes sure any issues get addressed and resolved right away. I've been very pleased with Periscope Pool.
Gregory Booth
Apr 25, 2020
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We are currently in the process of purchasing a new home with an in ground swimming pool and reached out to Periscope to have someone come to inspect the pool and make sure everything is working properly. The woman who answered the phone was very nice and said she would speak to Gary and call me back. I got a call back that he would be able to come inspect it and we agreed on a day and time and that he would give me a heads up so I could let the current homeowners know we would be going over. Gary showed up unannounced while the current homeowners were there so he left with no inspection of the pool.
I called back the next morning wondering why I never heard from anyone the prior day and that is the story I got. The woman then told me he would be able to go the current day and again a no show with very poor communication. We are now left buying a pool with it not being inspected. I would never use this company for anything as it was very unprofessional and dishonest. We would've accepted a "no" that they could not inspect and moved on to another company. STAY AWAY!
I called back the next morning wondering why I never heard from anyone the prior day and that is the story I got. The woman then told me he would be able to go the current day and again a no show with very poor communication. We are now left buying a pool with it not being inspected. I would never use this company for anything as it was very unprofessional and dishonest. We would've accepted a "no" that they could not inspect and moved on to another company. STAY AWAY!
Louidji Charles
Feb 29, 2020
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Save yourself the time, money and AGGRAVATION! DO NOT do business with this company! Worst service, most irresponsible. They took credit card info, committed time but never turned up and when they did come after three weeks they looked at the pool for 2 minutes and said they'll be back another day but they never did come back. AND STILL CHARGE ME AFTER NOT GETTING THE JOB DONE. I 'll be calling someone else. How do companies like this stay in business. ridiculous.
