Business Details
13 Years
experience
Emergency
services
Trusted Automatic Pool Covers & Services in Thomaston, CT
Established in 2013, Arizona Pool Covers, Inc. is a licensed distributor of Cover-Pools Automatic Pool Covers dedicated to enhancing swimming pool safety and efficiency. Our comprehensive services include maintenance, repairs, replacement systems, and new installations for automatic pool covers across the United States. With a team boasting over 200 years of combined industry experience, we prioritize family safety and customer satisfaction while offering solutions that reduce water evaporation, chemical usage, and energy costs. Our technicians are expertly trained to ensure covers operate like new, and we maintain a stock of commonly replaced parts for prompt service.We operate with a commitment to total customer satisfaction, addressing concerns promptly to meet expectations. Our service centers nationwide enable rapid response within 100 miles of any location, and we provide emergency Saturday service during peak seasons. Backed by ASTM safety certifications and UL electrical listings, our automatic pool covers create impenetrable barriers while offering energy savings of up to 70%. Through continuous innovation and a focus on team development, we strive to lead the industry in quality and reliability.
Services
Automatic Pool Covers
Installation Services
Maintenance Plans
Cover Repairs
Solar Pool Covers
Safety Covers
Emergency Service
Details
- Year established: 2013
Highlights and features
- We offer nationwide service with rapid response within 100 miles of any service center.
- Our team has over 200 years of combined experience in automatic pool cover systems.
- We maintain stock of commonly replaced parts for prompt repairs.
- Our covers are independently certified to exceed ASTM safety standards.
- We provide emergency Saturday service during peak seasons.
Associations and certifications
- ASTM International
- UL (Underwriters Laboratories)
What people say
Very professional
Expert service
Timely manner
Thorough technicians
100% recommend
Services
Automatic Pool Covers
Our automatic pool covers create an impenetrable barrier to prevent drowning accidents while reducing maintenance needs. Certified to exceed ASTM F1346-91 safety standards, these covers hold a minimum of 485 lbs and feature locking switches for secure operation. UL-listed systems help conserve water and chemicals by reducing evaporation by up to 90% weekly.
Installation Services
We install automatic pool covers during new pool construction or retrofit existing in-ground pools. Our technicians handle all system components including recessed or deck-mounted top guides, ensuring seamless integration with your pool's design while meeting strict safety and efficiency requirements.
Maintenance Plans
Yearly maintenance keeps your automatic pool cover operating efficiently and maintains manufacturer warranties. Our plans include system diagnostics, component cleaning, and performance optimization to ensure reliable operation throughout the swimming season while extending equipment lifespan.
Cover Repairs
We repair all brands of automatic pool covers with technicians trained to diagnose and fix common issues. Emergency Saturday service is available seasonally, and our service centers stock commonly replaced parts for rapid repairs that restore full functionality to non-working systems.
Solar Pool Covers
Solar pool covers reduce heating costs by up to 70% while maintaining safety standards. These energy-efficient solutions combine thermal insulation properties with the same security features as standard automatic covers, helping pool owners save money on utility bills without compromising safety.
People
Adam Marble
CEO / Owner
Adam Marble has led Arizona Pool Covers since 2001, progressing from technician to CEO. With expertise across all operational levels, he focuses on team development and strategic vision. Married for 24 years with six children, he's also an instrument-rated pilot based in Connecticut.
Brett Webb
President
Brett Webb brings over 20 years of executive leadership experience from companies like Nu Skin and Lockheed Martin. Holding an MBA, he emphasizes customer perspective gained from his early service role. Married for 30 years with four children, he values cultural connections globally.
Jon Damaska
Vice President, Sales & Marketing
Jon Damaska has nearly four decades of pool industry experience, including leadership roles at Zodiac Pool Systems. As Arizona Pool Covers's VP, he leverages extensive knowledge from retail to manufacturing. A family man with five children and four grandchildren, he prioritizes industry expertise.
Questions
What are the benefits of automatic pool covers?
Automatic pool covers enhance safety by preventing drowning accidents, reduce maintenance by keeping debris out, and save up to 70% on energy and chemical costs through improved efficiency.
Do you service all automatic pool cover brands?
Yes, we repair and maintain all automatic pool cover brands with technicians trained to handle various systems and stocked parts for common replacements.
Are emergency services available?
Emergency Saturday service is available seasonally. Contact our team at 866-746-8444 for urgent assistance during peak swimming seasons.
How does the maintenance process work?
Annual maintenance includes system diagnostics, component cleaning, and performance optimization. Schedule service online or contact our customer care team for appointment coordination.
What safety certifications do your covers have?
Our covers exceed ASTM F1346-91 safety standards, hold 485 lbs minimum, and feature UL-certified electrical systems with locking switch options for secure operation.
Where are your service locations?
We operate nationwide with service centers across the United States, providing rapid response within 100 miles of any location through our distributed network.
Reviews (7)
Durider
Jun 03, 2022
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DO NOT USE THEM PERIOD! I meant to send this review a few months back got busy and forgot. Where to start lets see. Had a brand new cover installed 3 years ago not even After it was installed we asked why is the cover so sagging with a bunch of rolls in the cover? Their answer was it will shrink over time, Which was a lie! The cover never shrunk always had rolls and folds which caused huge amounts of drag. Had 1 rope snap & also tear the cover on the corner within 1ST WEEK of having a brand new $4000 cover installed.
They fixed it but had to stitch into the new cover, so now would see the repair spot. Ropes snapped 2 times came out and fixed it with charging use as well. Would always ask why not install metal cables, said they dont for this setup. Now skip to the next year rope snaps again due to drag from floppy cover! We look online find that u can use metal cables with our setup. We Ask/ show them about it and now they say yes can use metal cables but its $2000. Expect to spend 2 grand to 4 grand every 3 years with them.
They fixed it but had to stitch into the new cover, so now would see the repair spot. Ropes snapped 2 times came out and fixed it with charging use as well. Would always ask why not install metal cables, said they dont for this setup. Now skip to the next year rope snaps again due to drag from floppy cover! We look online find that u can use metal cables with our setup. We Ask/ show them about it and now they say yes can use metal cables but its $2000. Expect to spend 2 grand to 4 grand every 3 years with them.
Mat Grella
Oct 20, 2021
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Terrible service! Granted our pool cover was in pretty bad shape due to neglect from previous owner and lack of upkeep. Az pool covers came out a feet weeks ago and uncovered all the panels and determined they could not do work until the water level subsides. 3 weeks later we finally get them back out, technician dismantles everything and then walks off the job because of mosquitos. Seriously! With no remedy provided left the pool cover completely open. This has to be the most unprofessional service I have ever seen. I would avoid them at all costs! If I could give a zero I would!
Cassandra Parikh
Mar 27, 2020
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Worst customer service I have ever experienced with any hired home service. First service call was canceled and rescheduled multiple times leaving my pool open for risk to our toddler and dog. Three guys came out to sew the cover back on (one just played with my dog most of the time but I still got charged for all of them working). About a month later, we tried to open the cover for the first time, it wouldn't open. Called and of course no one called me back.
Finally got it open, closed it, went out the next day and the cover was laying inside the pool. They now want to say that this is not the same issue as before (even though it came off on the side they "fixed"). Very condescending on the phone and won't let you finish talking. If we could give one star we would. Use someone else.
Finally got it open, closed it, went out the next day and the cover was laying inside the pool. They now want to say that this is not the same issue as before (even though it came off on the side they "fixed"). Very condescending on the phone and won't let you finish talking. If we could give one star we would. Use someone else.
William Benson
Feb 07, 2020
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Cameron came out to adjust my pool cover. I had been having issues with it. Did a great job. He's the first one who corrected my issue properly. He even spent time showing me how to lubricant the system. Five stars for him
Barbara Kneup
Apr 29, 2019
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We had cover pools for 30 years. Was highly satisfied with it. we have had at least 4 or more covers. A few years back we inquired about a warranty issue but never used it. The covers tend to get tiny holes in it. We patch them and eventually they get too bad and we get another cover. This last time we got a cover about 32 months ago. The holes started appearing more and more. So we called and someone came out and looked at it.
They seemed pretty certain that it would be taken care of under warranty. The final determination came in and because we inquired into a warranty problem they would not cover their product. The product is far from cheap. They offered to take 10% off when we told them we were not satisfied with their response. I will never recommend this company to anyone ever again.
They seemed pretty certain that it would be taken care of under warranty. The final determination came in and because we inquired into a warranty problem they would not cover their product. The product is far from cheap. They offered to take 10% off when we told them we were not satisfied with their response. I will never recommend this company to anyone ever again.
Lee Worthy
Feb 15, 2019
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Cameron did a great job on our pool cover today in Dove Mountain. He called as promised about 20 minutes prior to arrival and was very knowledgeable and courteous. Cameron was doing our annual maintenance and took extra time to help explain the ins and outs of our "new to us" cover. This was our first call to AZ Pool Covers and we will use their services again.
Farrah Greeson
Apr 18, 2018
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Our pool cover was installed in 2015. We had issues from the start. Our $10,000 pool cover was extremely difficult to open and required multiple service calls. Eventually, they replaced the aesthetic track with higher clearance (ugly) wheels. The issues continued and caused extensive damage to our pool deck. I called recently to schedule relocation of the equipment to the other end of our yard (we are remodeling) and they wanted to charge me a $500 service charge just to move the roller, plus an additional $500 to reinstall the cover after our remodel.
This company clearly knows nothing about customer service. We paid TEN THOUSAND DOLLARS for a pool cover that doesn't work properly and destroyed our pool deck and they still want to charge me $500 to to move it?! Don't bother!
This company clearly knows nothing about customer service. We paid TEN THOUSAND DOLLARS for a pool cover that doesn't work properly and destroyed our pool deck and they still want to charge me $500 to to move it?! Don't bother!
