Business Details
20 Years
experience
Custom Pool & Spa Design in Phoenix, AZ
Since 2006, Tribal Waters llc Custom Pools & Spas has specialized in transforming Arizona backyards into luxurious aquatic retreats. Our team of seasoned professionals brings over 100 years of combined experience in custom pool design, construction, and renovation, serving both residential and commercial clients across Phoenix and surrounding areas. Utilizing advanced 3D design technology, we provide clients with immersive visualizations to ensure every detail aligns with their vision before construction begins. As a BBB-accredited business with a perfect compliance record from the Arizona Registrar of Contractors, we maintain rigorous quality standards through our in-house construction crews and dedicated management staff. Our comprehensive services extend beyond pools to include hardscaping, landscaping, water features, and maintenance solutions, all backed by industry-leading warranties. With a reputation built on personalized attention, innovative design capabilities, and commitment to client satisfaction, we remain Arizona's premier choice for custom aquatic environments.
Services
Custom Pool Design
Infinity Pools
Pool Resurfacing
Commercial Splash Pads
Hardscaping Design
Pool Maintenance
Spa Installation
Landscaping
Pool Renovation
Solar Heating Systems
Served areas
- Scottsdale, Cave Creek, Anthem, Peoria, Glendale, Phoenix, Desert Hills,Carefree
Details
- Year established: 2006
- Licensed
- Insured
Highlights and features
- 20+ years of combined experience in pool construction and design
- State-of-the-art 3D design visualization technology
- BBB-accredited with zero complaints on record
- Fully licensed and insured in-house construction teams
- Flexible financing options through trusted partners
Associations and certifications
- Better Business Bureau (BBB)
- Arizona Registrar of Contractors (ROC)
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments, Bank transfers
What people say
Beautiful pool construction
Quality products installed
Professional team members
Timely project completion
Excellent after-sales support
Questions
What financing options do you offer for pool construction?
We provide financing through Lyon Financial, Credit Union West, and Copper State Credit Union with competitive rates and flexible terms for qualified applicants.
Do you handle both residential and commercial projects?
Yes, we specialize in both residential custom pools and commercial aquatic facilities including splash pads, community pools, and resort-style installations.
What areas do you service?
We serve all Phoenix metropolitan areas including Scottsdale, Chandler, Mesa, Glendale, Tempe, and surrounding communities throughout Maricopa County.
How long does pool construction typically take?
Most custom pool projects complete within 8-12 weeks from permit approval, depending on design complexity and site conditions.
What design technology do you use?
Our team utilizes advanced 3D modeling software to visualize designs before construction begins, allowing real-time modifications and precise project planning.
Are you BBB accredited?
Yes, we maintain an A+ rating with the Better Business Bureau with zero complaints filed in our 18-year history.
Reviews (20)
Tammy Siler
Apr 16, 2025
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Highly recommend Tribal Waters Pool. Sales Rep AJ is awesome and nothing seemed to bother him with last minute changes. Yolanda was more than on top of communication through our process as to what the next step would be, along with details for the next trade. We always knew what and when to expect for the next phase. Dion has been key as well, as he oversaw the construction process. Always was informed from him as to what was happening and why.
If something wasnt to his liking or what he felt was not to code, he was on it to make sure is was. Very caring and accommodating to our needs. All three of these people are outstanding. Our experience was phenomenal. Please request to have them share and help with your pool dreams.
If something wasnt to his liking or what he felt was not to code, he was on it to make sure is was. Very caring and accommodating to our needs. All three of these people are outstanding. Our experience was phenomenal. Please request to have them share and help with your pool dreams.
Dawn Davis
Apr 02, 2025
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We went with Tribal Waters due to our awesome sales guy, AJ and because Tribal was Mattamys go to pool company. Tribal had a very organized process and was able to complete our pool rather quickly. The office staff, especially Yolanda is amazing and answers her emails at all hours of the day. Great team, great company!!
Kendra Thompson
Mar 07, 2025
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First, I like to mention that I met with 6 other pool companies. And one of the main reasons that I chose Tribal, Waters is because our rep Jim. He was so personable, he felt like a member of our family. He wasnt just trying to sell us a Pool. He was getting to know us and what we really wanted. The other pool company felt like sales people at a car lot. Building a pool was new to us. Weve always had homes that the pool was already built.
So we had a lot of questions. Jim met with us multiple times and answered all of our questions But the whole Tribal Waters team did the . We are so happy with our Pool, and the experience of building was so easy because of the Tribal Waters team. I will recommend them to anyone. I will be the customer if anyone wants to talk to me personally, I would encourage the conversation and be happy to Explain our experience.
So we had a lot of questions. Jim met with us multiple times and answered all of our questions But the whole Tribal Waters team did the . We are so happy with our Pool, and the experience of building was so easy because of the Tribal Waters team. I will recommend them to anyone. I will be the customer if anyone wants to talk to me personally, I would encourage the conversation and be happy to Explain our experience.
Caleb Mills
Feb 07, 2025
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We had a great experience with Tribal Waters. It was our first pool build and couldn't have gone better. The team was great... From Jim, Yolanda, Dion, and James all went smooth.
Heather Johnson
Nov 20, 2024
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We had a great experience with Tribal Waters. AJ was super patient with our various design changes and made sure everything was just right. Jarrod and Yolanda had great communication throughout the build and were always happy to answer our questions. James was very informative during the start up process and made sure we understood each step. Wed definitely recommend Tribal!
Justin Smith
Nov 17, 2024
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We had a specific budget in mind to get our pool done in our new home and went through multiple contractors requesting bids. Clint and the team at Tribal really blew us away with what we envisioned and while simple, they really made it amazing! Clint was incredibly responsive and his design is what sold us. Yolanda was always on top of keeping us in communication and letting us know when the stages would begin.
She also made sure to get the people back out when needed to address any concerns. Dion was fantastic and always willing to stop by to chat, explain next steps, and make sure we were comfortable with the progress and quality. James has an incredible depth of pool knowledge and after the pool was done, did an amazing job setting us up for success in caring for and maintaining our pool. Would definitely recommend Tribal for building your dream pool and backyard!
She also made sure to get the people back out when needed to address any concerns. Dion was fantastic and always willing to stop by to chat, explain next steps, and make sure we were comfortable with the progress and quality. James has an incredible depth of pool knowledge and after the pool was done, did an amazing job setting us up for success in caring for and maintaining our pool. Would definitely recommend Tribal for building your dream pool and backyard!
Kari A.
Feb 16, 2024
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We recently had our pool remodeled by Tribal Waters. I can't say enough about how beautiful it turned out. All the crews were very professional and respectful from the chip out to the tile to the deck work to the pebble to the final start up! We had the best communication with our scheduler Yolanda, who kept us informed everyday of the project happenings and who/when people were coming. She kept my days stress-free. James helped us with starting the pool back up after completion and knows all things pools, you can't go wrong with him!
We went from plaster/blue tile to desert gold pebble sheen/beige tile. It has a beach feel and is exactly how we wanted it, the pictures does not do the final result justice! Thank you Yolanda, Jarrod, James and everyone one in between for your commitment to our beautiful pool!
We went from plaster/blue tile to desert gold pebble sheen/beige tile. It has a beach feel and is exactly how we wanted it, the pictures does not do the final result justice! Thank you Yolanda, Jarrod, James and everyone one in between for your commitment to our beautiful pool!
Gerald S.
Dec 23, 2023
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Recently, our Pentair pool pump began emitting an irritating squeak. I reached out to the office and spoke with Michelle on December 14th. She promptly directed me to Brandon, the warranty and service coordinator, whom I sent a picture of the pump. Brandon efficiently arranged for Pentair service through Rick. The job was swiftly executed, and by December 19th, the bothersome noise was no more. The seamless coordination and effective resolution demonstrated by this team exemplify superior customer service. I wouldn't hesitate to rely on them for any future maintenance needs.
Susie R.
Jul 31, 2023
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From start to finish, albeit 15 months, they designed a beautiful pool for us and provided excellent teams to do each section. People may not have realized that the pandemic had a massive impact on workers and supplies in every industry including pools! Knowing that, I was patient with timing. When workers came (masons, fence builders, pool dig, cement, shotcrete, deck, pebble tech, pergola, etc. etc.) they were fabulous in their art, professional, on time and cleaned up afterwards.
Most was done during Arizona HOT summer. I could not be more pleased or impressed with the workmanship! I was in contact with the Project Managers the whole time and who couldn't have been nicer. Our general contractor, Dion, was above and beyond EXCELLENT in all he did--knowledgeable, experienced and hard worker! I know he was working around the clock with many customers, but he always managed to come out (Rio Verde foothills) and manage the large project; and, he was outstanding in all he did. Kudus to Nick, Yolanda, Dion and Matt--all doing various aspects in the very complex work of creating a pool from scratch and always caring about the end consumer--me! Love this company!
Most was done during Arizona HOT summer. I could not be more pleased or impressed with the workmanship! I was in contact with the Project Managers the whole time and who couldn't have been nicer. Our general contractor, Dion, was above and beyond EXCELLENT in all he did--knowledgeable, experienced and hard worker! I know he was working around the clock with many customers, but he always managed to come out (Rio Verde foothills) and manage the large project; and, he was outstanding in all he did. Kudus to Nick, Yolanda, Dion and Matt--all doing various aspects in the very complex work of creating a pool from scratch and always caring about the end consumer--me! Love this company!
Cody B.
Feb 15, 2023
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Tribal waters is a very professional company with very knowledgeable employees. The company builds very high quality swimming pools.
Branden Knuckles Carnahan
Jun 01, 2022
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12:35 pm 5/27/22 White chevy Silverado NB Tatum rd North of pinnacle peak rd Driver doing about 70mph on city streets, swerving through traffic without signaling (reckless driving) This unprofessional reckless.driver will gladly risk your safety and everyone else's to feel like they are getting there faster, Instead of just proper planning and leaving on time
Matt Hamblin
Apr 14, 2022
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Over a year without shotcrete. No one can tell us a time frame. We were lied to from the beginning. We were told they have in-house crews that would work on our project. They do not. There are months at a time where nothing happens. I will do everything I can to keep people from using this company.
Melody Williams
Jan 12, 2022
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They come out when they want, your schedule do not matter and are not flexible enough to work with our schedule. If we are not available for service they charge anyway. Moma need a new pool service, we give them negative 3 stars
Stacey Salisbury
Nov 11, 2021
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Critical: Professionalism, Responsiveness They do not return phone calls and when we finally talked to someone they were rude. Found someone else to build our pool at half the price and we are very happy! If anyone would like to build a pool, please contact me he has great references.
Steve Hansen
Sep 07, 2021
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This is the second pool they have built for us and we could not be more happy. With all the supply shortages and interruptions in the supply chain we were expecting some delays in this build compared to our first pool which they built in 65 days. There were a few small delays with some of the sub contractors but that is to be expected with the shortage of talent in the labor pool. Over all they did a good job and we got to enjoy our pool this summer. We are already working with them on the pool for our new home and their design team has been a big help with the design of the complete out door living space.
Cindy G.
Mar 31, 2021
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RUN WHILE YOU CAN! They do NOT keep their own appointments and timelines. Communication is poor. You have to hound them for a schedule and they don't show up when scheduled. You have to inspect their work. Found multiple mistakes. No attention to detail. Project was to be completed a couple months ago and we still have no end date insight. Very disappointed! Please read the reviews and you will see the common complaints. We made the mistake of choosing Tribal Waters save your money and frustration and go with a different company.
David M.
Mar 27, 2021
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These guys were the worst. Run away. So many things were wrong. $20k+ remodel took 2 months longer than contracted. They delivered and installed poor quality and wrong sized travertine. Waterline tiles were falling off. Tiles installed broken! They lied to my face on multiple occasions. They left many scratches in the travertine. Claimed they don't use sealers for repair, but I caught them in action! So many lies. Getting then to fix anything was a fight. So much aggravation. Their idea of cleanup was to distribute the large pile of leftover sand into the rock around the pool.
Lisa Johnson
Jan 07, 2021
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My personal experience with Michael and Tribal Waters was 5 star. The plans came to fruition sooner than expected. Communication every step of the way along with top notch contractors. Thanks to Tony in concrete, Edgar in demo, Dani in the office. I appreciate the professional dedication to my vision. It's perfect! Thank you all.
Allison H.
Dec 17, 2020
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Tribal waters installed my pool in 2018. I recently had some tile issues. I contacted them and they responded very quickly! Dani helped coordinate everything and was very helpful! Thank you so much!
Mick M.
Sep 27, 2020
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We love our Tribal Waters pool! From design to completed project, this company and everyone involved was responsive and helpful. Tribal Waters built a high quality pool that we will enjoy for years to come!


