Business Details
50+ Years
experience
Custom Pool Solutions for PA, NJ & DE Homeowners
Carlton Pools, a family-owned business since 1973, has dedicated over five decades to crafting custom in-ground swimming pools and delivering comprehensive pool services across Pennsylvania, New Jersey, and Delaware. Our team combines extensive industry experience with a commitment to quality, offering tailored solutions for residential and commercial clients. We specialize in pool construction, renovations, maintenance, and retail supply sales, ensuring every project reflects our attention to detail and innovation.With an over 80% in-house workforce, we maintain control over every phase of construction, from initial design to final execution. Our financing partnerships provide accessible options for homeowners, while our certified technicians guarantee reliable service and repairs. Rooted in family values, we prioritize customer satisfaction through transparent communication, ethical practices, and a satisfaction guarantee on all work performed.
Services
Pool Construction
Pool Renovations
Pool Resurfacing
Pool Maintenance
Pool Repair
Retail Supplies
Coping Installation
Decking Services
Tile Upgrades
Commercial Pools
Details
- Year established: 1973
Highlights and features
- We have over 50 years of experience in residential and commercial pool construction.
- Our team consists of Certified Pool/Spa Operators with decades of industry expertise.
- We offer exclusive aquaBRIGHT high-performance pool finishes for lasting durability.
- Our in-house construction team ensures quality control from start to finish.
- We provide financing options through Lyon Financial with competitive fixed rates.
Associations and certifications
- Certified Pool/Spa Operators (CPO)
What people say
Transformed our pool
Professional and efficient
Honest and knowledgeable staff
Crystal-clear water
Excellent customer service
Services
Pool Construction
Carlton Pools specializes in designing and building custom in-ground swimming pools tailored to homeowners' lifestyles. Our process integrates advanced materials like aquaBRIGHT for superior durability and aesthetics. With over 50 years of experience, we manage every phase of construction in-house, ensuring precision and quality. Our team collaborates closely with clients to create functional, visually striking pools that enhance property value and provide lasting enjoyment for families and commercial clients.
Pool Renovations
We restore aging pools to like-new condition through comprehensive renovation services, including resurfacing, coping replacement, and tile upgrades. Our experts address structural and aesthetic issues while incorporating modern design elements. Utilizing proprietary materials and techniques, we extend pool lifespans while improving safety and efficiency. Clients benefit from personalized consultations to identify renovation priorities that align with their budget and vision for enhanced outdoor living spaces.
Pool Maintenance
Our professional maintenance programs ensure optimal pool performance year-round through regular cleaning, chemical balancing, and equipment inspections. Certified technicians perform seasonal openings and closings to protect investments against weather damage. Services include debris removal, filtration system optimization, and water chemistry management to maintain hygienic, crystal-clear water. Preventative maintenance plans reduce long-term costs by identifying potential issues before they escalate into expensive repairs.
Retail Supplies
Seven retail locations offer a full inventory of pool equipment, chemicals, and accessories for DIY and professional use. Knowledgeable staff provide free water testing and personalized recommendations to maintain pool health. We stock premium brands alongside exclusive products like Bioguard chemicals and aquaBRIGHT finishing materials. Stores feature expert guidance for troubleshooting common pool issues and selecting appropriate maintenance solutions tailored to specific pool types and conditions.
Commercial Pools
Carlton Pools designs and constructs commercial swimming facilities for institutions, apartment complexes, and hospitality venues across the tri-state area. Our projects adhere to strict safety and accessibility standards while prioritizing durability for high-traffic environments. We implement energy-efficient systems and slip-resistant surfaces to minimize operational costs. With experience building pools for over 2,000 commercial properties, we deliver scalable solutions that enhance property appeal while meeting regulatory requirements for public use facilities.
Questions
Do you offer pool financing options?
Yes, we partner with Lyon Financial to provide unsecured pool financing with industry-low fixed rates for qualified applicants.
What areas do you serve?
We serve Pennsylvania, New Jersey, and Delaware, with seven retail locations in Warminster, Collegeville, New Britain, Toms River, Trexlertown, Flemington, and West Chester.
What sets your pool finishes apart?
We offer exclusive aquaBRIGHT™ finishes that resist staining and cracking while providing a non-abrasive surface superior to traditional plaster or aggregate coatings.
Do you handle both residential and commercial projects?
Yes, we specialize in custom residential pools and have built over 2,000 commercial pools for institutions, apartment complexes, and hospitality venues.
Are your technicians certified?
Our service team includes Certified Pool/Spa Operators (CPO®) with factory-trained expertise in all pool maintenance and repair needs.
Can you renovate existing pools?
Yes, we offer comprehensive renovation services including resurfacing, coping replacement, tile upgrades, and equipment modernization to restore aging pools.
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Reviews (5)
Ann Tachovsky
Jun 20, 2022
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Carlton Pools did an AquaBrite upgrade on our 30 yr old pool in Fall 2019. We were very happy with the process. 2 yrs later we are still happy with the upgrade. We use the local store for our pool water testing & chemicals. We are happy with the staff & water treatment results. Plus the store is close to us & on my errand path. The few people that I know with pools, I suggest Carlton for water testing. I trust their results.
Stephen Ciliberto
Jun 20, 2022
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Critical: Professionalism, Punctuality, Quality, Responsiveness, Value Terrible experience thus far. It's been almost a year since we signed the contract and Carlton took most of the payments just to hit us with a massive unexpected delay at the last step. They are non-responsive and completely unwilling to rectify the situation in accordance with the signed contract. Stay away. Service: Inground pool installation
Richard Razin
Jun 18, 2022
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It has been almost 2 years since Carlton has completed my renovation job on my pool. I had a list of warranty issues that were discovered immediately after the job was completed. I want all prospective customers to know that NOT ONE warranty issue has been resolved to date. NOT ONE! I have called their warranty division and Pablo Mattos (site supervisor) doesn't return phone calls or texts. Pablo was here 6 weeks ago and promised to complete a few items within a week.
I haven't seen or heard from him since. I think it is important to let everyone know my story. I have been more than patient. Horrible Customer Service IMO! Update 6/22. Going on year 3 now without any resolution to my warranty claims. No returned calls. No one at Carlton cares. NO ONE!
I haven't seen or heard from him since. I think it is important to let everyone know my story. I have been more than patient. Horrible Customer Service IMO! Update 6/22. Going on year 3 now without any resolution to my warranty claims. No returned calls. No one at Carlton cares. NO ONE!
Shelly Hughes
Jun 08, 2022
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Very easy to deal with especially if you are new to having a pool and have questions on maintaining your pool.
John Harby
May 22, 2022
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Most disrespectful company ever. does not return your call, do not answer your phone calls texts. they take their money upfront and whenever they feel like it they show up to do certain tasks. never tell you when they're coming and random people are in your yard. pernits were approved in august of 2021 starting digging in November and until today they're not done. site looks horrible because they tore up the entire yard and entrance to the back yard and wont fix it. concrete left over were thrown around no care in the world. coping stone pieces thrown around. piles of stone and dirt left over again destroying more grassed area. overall horrible experience and wouldnt recommend them to anyone.