Business Details
We are a leading provider of premium leisure products, offering an extensive selection of outdoor and indoor solutions. With a focus on quality and durability, we curate products designed to enhance our customers' living spaces. Our team prioritizes customer satisfaction through expert guidance and reliable service. We specialize in patio furniture, pools, hot tubs, and game room equipment, ensuring every product meets rigorous standards. By maintaining a vast inventory, we empower customers to create personalized leisure environments.
Our commitment to excellence is reflected in our competitive pricing and dedicated support. We continuously update our offerings to align with evolving lifestyle trends. Whether for residential or commercial needs, we deliver functional and stylish solutions. Our goal is to make leisure enhancement accessible and straightforward for all clients. We stand behind every product with transparency and accountability.
Our commitment to excellence is reflected in our competitive pricing and dedicated support. We continuously update our offerings to align with evolving lifestyle trends. Whether for residential or commercial needs, we deliver functional and stylish solutions. Our goal is to make leisure enhancement accessible and straightforward for all clients. We stand behind every product with transparency and accountability.
Highlights and features
- We offer exclusive discounts up to 75% on premium leisure products.
- We curate a vast selection of high-quality patio furniture and recreational equipment.
- We provide comprehensive solutions for both residential and commercial leisure needs.
- We ensure customer satisfaction through reliable products and dedicated support.
- We maintain an extensive inventory of durable, weather-resistant outdoor and indoor solutions.
Services
Patio Furniture
We provide durable and stylish patio furniture designed for outdoor comfort and aesthetics. Our collection includes sectionals, dining groups, and individual pieces suitable for diverse settings. Each product is crafted to withstand weather elements while enhancing outdoor living spaces.
Pools
We offer a comprehensive range of swimming pool solutions including above-ground, semi-in-ground, and in-ground pools. Our offerings include pool parts, heaters, pumps, and maintenance chemicals to ensure optimal performance. Whether for residential or commercial use, our pools are designed for durability and enjoyment.
Hot Tubs
We feature premium hot tub brands like Jacuzzi, Sundance, and Dreammaker, designed for relaxation and therapy. Our models include standard spas, swim spas, and cold plunge tubs, catering to diverse wellness needs. Each product is engineered for comfort, efficiency, and long-term reliability.
Game Room
We supply high-quality game room equipment including billiards tables, foosball, air hockey, and shuffleboard. Our offerings feature reputable brands and durable constructions suitable for home or commercial entertainment spaces. Accessories like cues and table covers complete the gaming experience.
Home Fitness
We provide a range of home fitness equipment including ellipticals, treadmills, and home gyms. Our products are designed for performance and durability, supporting various fitness goals. Each model combines innovative technology with user-friendly designs for effective workouts.
Videos
Reviews (6)
Lance Fogarty
Jun 28, 2022
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Do not use this bissness to buy your pool. The sales members will lie to you about the warranty. They told us the pool and liener were covered but not even a year later about 10 months the liener ripped. We thought Great Escape would help but they didn't. They wouldn't back the product or warranty they sold us. Very unhappy with this company .
Brian Mccrone
May 28, 2022
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Been going to the Mentor store for years now, always a great experience with exceptional service. Dave goes above and beyond to help and make sure we leave happy. Highly recommend.
Big T.
May 18, 2022
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We really enjoy the service and quality of products at the Mentor Great Escape store. Dave and his staff do a wonderful job of making sure you find something that really fits your needs. And they stand behind what they sell and that's super valuable as a customer. AAAAAA+++++
Joseph Klukan
Apr 27, 2022
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Great selection of furniture. They took care of us extremely well. We had an order that was going on for almost 1 year. But they made good on it. The new manager took over and found out everything we were missing and got us taken care of in one day.
Jeff Martin
Jan 30, 2022
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My wife and I traveled from Erie to visit this store. What a selection! I'm really impressed by the store as well as the employees. Charlie and his store manager Dave were awesome to work with and we can't wait for our pool to be installed! I hope the install goes as smooth as the sale!
Bob C.
Sep 29, 2021
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Well a lot of bad experiences at this particular place so I'm going to share my experience with you really quick Fantastic I have been having problems finding supplies for my above ground pool ever since Covid took over our lives. Yesterday I began what I thought was going to be a long drawn out process. Finding supplies to close out my above ground pool for the winter. It took one phone call to this location and it must have been my lucky day.
I spoke to a gentleman named Ian, he couldn't have been more courteous, helpful, and outgoing. I told him what I needed and he took his time to insure I was getting everything. Our conversation ended with him assuring me he'd hold onto the supplies until I could get in there today to pick them up. I got there bright and early and true to his word he was there and so were all the supplies I needed and we spoke about.
It may seem minor but with everything that's going on these days Ian made sure I got what I needed Thanks Ian you're a shining example of what customer service is all about. I'll see you in the spring Respectfully Bob C Chicago, Il
I spoke to a gentleman named Ian, he couldn't have been more courteous, helpful, and outgoing. I told him what I needed and he took his time to insure I was getting everything. Our conversation ended with him assuring me he'd hold onto the supplies until I could get in there today to pick them up. I got there bright and early and true to his word he was there and so were all the supplies I needed and we spoke about.
It may seem minor but with everything that's going on these days Ian made sure I got what I needed Thanks Ian you're a shining example of what customer service is all about. I'll see you in the spring Respectfully Bob C Chicago, Il