Business Details
21 Years
experience
Your Trusted Partner for Pool Management Solutions
Pool Watch has been delivering comprehensive pool management solutions for over two decades, serving residential associations and commercial properties across Chicagoland and its suburbs. Our team of Certified Pool Operators, Red Cross-certified lifeguards, and CPR professionals brings unparalleled expertise to every project, ensuring safety, compliance, and operational excellence. We specialize in full-service pool management, including staffing, maintenance, chemical monitoring, and repair coordination, tailored to meet the unique needs of each client. With a combined 60 years of industry experience, we prioritize personalized service, proactive maintenance, and transparent communication.Our commitment to quality is reflected in our comprehensive insurance coverage, adherence to state health regulations, and meticulous attention to facility cleanliness. We empower property managers and associations to maximize pool usability while minimizing operational burdens, offering customized plans that align with budgetary and scheduling requirements. Our dedication to client satisfaction has solidified our reputation as Chicagoland's premier pool management provider.
Services
Pool Management
Lifeguard Staffing
Pool Maintenance
Pool Repairs
Pool Renovations
Chemical Monitoring
Seasonal Winterization
Safety Compliance
Details
- Year established: 2005
Highlights and features
- We offer 20+ years of specialized pool management experience in Chicagoland
- Our staff holds industry-leading certifications including CPO and Red Cross lifeguarding
- We provide personalized service plans for condominiums, townhomes, and rental properties
- Comprehensive insurance and compliance with Illinois Department of Public Health standards
- Proactive maintenance approach prevents issues and extends pool longevity
Associations and certifications
- CPO
- Red Cross
- Ellis
- UMCA
- Starguard
Services
Pool Management
Our certified pool operators provide comprehensive management for residential and commercial properties. Services include staffing coordination, chemical balancing, safety compliance, and maintenance scheduling. We ensure year-round pool readiness while maintaining strict adherence to health regulations.
Lifeguard Staffing
We supply certified lifeguards with Red Cross, Ellis, and Starguard credentials. Our trained professionals ensure swimmer safety through active monitoring, emergency response preparedness, and facility compliance with safety standards.
Pool Maintenance
Our maintenance packages include daily cleaning, filter checks, and water quality testing. Certified technicians perform regular inspections to identify potential issues before they become major problems, ensuring optimal pool condition.
Pool Repairs
We handle all repair needs from minor tile fixes to major equipment replacements. Our team coordinates with trusted contractors for pump upgrades, filtration system improvements, and structural repairs while maintaining safety standards.
Pool Renovations
We offer renovation services for aging pools including tile replacement, coping repairs, and system modernization. Our experts connect clients with qualified contractors for comprehensive facility upgrades that enhance functionality and aesthetics.
People
Pat Berk
Owner/President/CPO
With over 20 years in pool management, Pat Berk leads Pool Watch as President and Certified Pool Operator. He ensures operational excellence and client satisfaction across all Chicagoland properties.
Brian Berk
Vice President/CPO
Brian Berk oversees daily operations as Vice President and Certified Pool Operator. His expertise in pool safety and maintenance ensures consistent service quality across all client locations.
Eric Westphal
Regional Director/CPO
Regional Director Eric Westphal manages staff training and certification programs. As a Certified Pool Operator, he maintains compliance with state health regulations and safety standards.
Questions
What pool management services do you offer?
We provide complete pool management including staffing, maintenance, chemical monitoring, repair coordination, and safety compliance for residential and commercial properties.
Are your staff members certified?
Yes, all staff hold industry certifications including CPO®, Red Cross lifeguarding, and CPR for professional rescuers.
Do you serve areas outside Chicago?
We serve all Chicagoland suburbs and surrounding communities with comprehensive pool management solutions.
Can you handle pool emergencies?
While we don't offer 24/7 emergency services, we prioritize urgent repair requests during regular business hours.
How do you handle pool maintenance scheduling?
We create customized maintenance schedules based on facility usage patterns and seasonal requirements to ensure optimal pool condition.
Reviews (3)
Andrea Solomon
Dec 02, 2019
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This company "cleans" pools or supposedly "manages" the pool at Lakewood grove. They hire the employees to work at our local pool in the development. 75 percent of the employees gave horrible attitudes, unprofessional, swear and I would never hire a group of people like them. Talking to the board of directors at Lakewood grove to have them terminated and a **PROFESSIONAL** company hired!
Diana T.
Jul 16, 2019
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Absolutely unprofessional company. We have this company operated our community pool for couple years. For this time of period our pools became complete disaster. No water quality check, No clean up of the pool area. Leaves and debris are lying on the pool deck and on the water. Absolutely no attention to people safety and horrible attitude. The lifeguard yelled! at me and my kids which makes them cry and be scared so they scared to visit the pool ever again. This company is the worst one we ever had in our community.
Teena H.
Jul 07, 2015
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Spoke with Shell Hask, horrible attitude. I called here at least 3 times in regards to the horrible service on my pool. Her response was if "you don't like it, go somewhere else." when you send this amount of money on full service you would expect that at least returned your calls or find a solution to the mistakes that they made in a reasonable time frame
