Business Details
50+ Years
experience
Your Premier Pool Builder in Raleigh, NC
Rising Sun Pools has been the trusted choice for pool construction, maintenance, and repair in North Carolina since 1972. With over five decades of experience, we have built a reputation as a locally-owned, family-operated business committed to quality and customer satisfaction. Our team has encountered and resolved every pool-related challenge imaginable, serving residential and commercial clients across the Triangle area. Recognized as a Top 50 Pool Builder in the U.S. since 2009, we prioritize better products, advanced equipment, and expert service. Our affiliations with industry leaders like Hayward Pools and Sundance Spas ensure top-tier solutions.We serve Raleigh, Durham, Chapel Hill, and surrounding areas, offering comprehensive services from design to renovation. Our dedication to community is reflected in initiatives like supporting Make-A-Wish Foundation projects. With three convenient locations in Raleigh, North Raleigh, and Garner, we provide personalized service and unmatched expertise. Our 50-year legacy is built on honesty, reliability, and a commitment to exceeding customer expectations.
Services
In-Ground Pools
Aboveground Pools
Hot Tubs
Pool Maintenance
Vinyl Liner Replacement
Pool Renovations
Commercial Pool Renovations
Residential Pool Inspections
Pool Water Testing
Pool Equipment Sales
Details
- Year established: 1972
Highlights and features
- Locally-owned and family-operated since 1972
- Award-winning pool design and installation services
- Recognized as a Top 50 Pool Builder in the U.S. since 2009
- Affiliated with reputable dealers like Hayward Pools and Sundance Spas
- Three convenient locations serving central North Carolina
Associations and certifications
- Pool & Spa News Top 50 Pool Builder
What people say
Knowledgeable staff
Reliable service
Efficient repairs
Professional expertise
Positive experiences
Services
In-Ground Pool Construction
Rising Sun Pools specializes in custom in-ground pool construction, guiding clients through every step from design to completion. Our expertise ensures seamless installations tailored to individual preferences and property needs. With decades of experience, we deliver durable, aesthetically pleasing pools that enhance outdoor living spaces and provide lasting enjoyment.
Hot Tub Sales & Repair
We offer a wide selection of hot tubs for personal or family use, along with comprehensive repair and maintenance services. Our technicians diagnose and fix issues ranging from plumbing to electronic malfunctions, ensuring optimal performance and longevity of your spa investment.
Pool Maintenance Programs
Our maintenance programs include weekly, bi-weekly, or monthly cleaning services to keep pools pristine. Services cover vacuuming, chemical balancing, filter maintenance, and minor repairs, allowing homeowners to enjoy their pools without the hassle of routine upkeep.
Vinyl Liner Replacement
We provide expert vinyl liner replacement for in-ground pools, including wall preparation, rust treatment, and installation of new liners with warranties. Our process ensures a watertight, durable finish that revitalizes aging pools while maintaining structural integrity.
Pool Renovations
We specialize in modernizing older pools with features like salt systems, energy-efficient equipment, and aesthetic enhancements. Our renovations extend pool lifespan and improve functionality, transforming outdated designs into contemporary, low-maintenance oases.
People
Michael Vassallo
Co-Owner
Michael Vassallo, co-owner of Rising Sun Pools, brings decades of hands-on experience in pool construction and repairs. He focuses on technical operations and customer satisfaction, ensuring every project meets the company's high standards.
Gina da Roza
Co-Owner
Gina da Roza, co-owner, manages financial operations and administrative leadership at Rising Sun Pools. Her commitment to fiscal responsibility and customer service has been instrumental in the company's sustained growth and stability.
Tara Vassallo-Soto
Co-Owner
Tara Vassallo-Soto, co-owner, serves as the public face of Rising Sun Pools, overseeing sales and community engagement. Her dedication to transparency and client relations reflects the company's core values of trust and integrity.
Questions
What services does Rising Sun Pools offer?
We provide pool construction, maintenance, repairs, vinyl liner replacements, renovations, hot tub sales and service, water testing, and equipment sales.
Do you offer financing options for pool projects?
Yes, we offer financing options to help make your pool project more affordable. Contact us for details.
What areas do you serve?
We serve Raleigh, Durham, Chapel Hill, and surrounding areas in central North Carolina.
Are you a locally-owned business?
Yes, we're a family-owned and operated business serving the Triangle area since 1972.
What warranties do you offer?
We provide a 1-year workmanship warranty on liner installations and manufacturer warranties up to 5 years covering defects.
Videos
Reviews (5)
Halbert Rand
Jun 19, 2022
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I'ver been waiting for an Aqua Connect system that I placed a deposit on about a month ago. Been waiting for the install since. Delay of the install was due to the company having only 2 service guys and a backlog of services calls. So I accepted the reason and pressed my patience button to "on", sat and waited until they got to me. Well, today a repair guy came out for the install. And guess what? The install wasn't able to be completed because somebody forgot to provide the power cord of the Aqua Connect. I took a day off of work for this install. A day off for nothing.
Joseph Brennan
Jun 07, 2022
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The staff within the store is TOP NOTCH! Friendly, professional, fast services. They all assist and help each other. While one person is writing you up, the next person is loading your car. Their training and knowledge is also exceptional.
Beth Sanders
May 28, 2022
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I am really sorry to have to write this review however after spending two days unsuccessfully trying to get the wrinkles out of a BRAND NEW liner myself, which was installed by Rising Sun Pools, I feel compelled to warn others. I purchased a new liner and perfect pad from Rising Sun in Raleigh NC last year, I contacted Rising Sun right away when I noticed major wrinkles in the bottom of my 16,000 gallon pool.
They directed me to the installer which has been disappointing at best. He does not call or write, and the one time he promised to show up, he didn't. NO call, no text, nothing. I have emailed, and called Rising Sun numerous times, and have gotten no response. It seems they are only interested in new installs, and while I understand that, and the worker shortage, and season, I have tried to get someone from Rising Sun to contact me and try and fix this for over a year. Very disappointed.
They directed me to the installer which has been disappointing at best. He does not call or write, and the one time he promised to show up, he didn't. NO call, no text, nothing. I have emailed, and called Rising Sun numerous times, and have gotten no response. It seems they are only interested in new installs, and while I understand that, and the worker shortage, and season, I have tried to get someone from Rising Sun to contact me and try and fix this for over a year. Very disappointed.
Geena Sanborn
May 14, 2022
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I've been meaning to write this review forever. This company installed our new pool liner and from start to finish it was a mess! They would literally call day of and change the apt, not even give you a chance to set your own day and time just pick a day thy like and leave it on your voice-mail or text you. They changed Apts because they didn't fee like driving 30 min for one job out our way. A guy even had the nerve to get mad at us because we weren't home one day when they magically changed the time.
So after they installed the pool liner and we got in we realized that the bottom of our pool was all mush. The walls had mushy holes everywhere and the liner itself came detached. They came back out several months later to look at the issue. He said he would only redo the shallow end, put some new concrete on the walls and left. Again entering the pool everything was mush. They then proceeded to tell us that it's because of the design of our pool. Our pool has been there over 20 years and had two liners already, never had an issue. I would not recommend using this company to instal a pool liner nor qill we ever use them again.
So after they installed the pool liner and we got in we realized that the bottom of our pool was all mush. The walls had mushy holes everywhere and the liner itself came detached. They came back out several months later to look at the issue. He said he would only redo the shallow end, put some new concrete on the walls and left. Again entering the pool everything was mush. They then proceeded to tell us that it's because of the design of our pool. Our pool has been there over 20 years and had two liners already, never had an issue. I would not recommend using this company to instal a pool liner nor qill we ever use them again.
Vic Friel Pontifex
Dec 29, 2021
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Rising Sun was immensely helpful in replacing a pool cover under warranty. They stood behind their product and replaced our cover in amazing fast time. Every person they have sent out to us has been professional and knowledgeable and I will use their company forever! Service: Pool cover repair
