Business Details
28 Years
experience
Your Trusted Pool Contractor in Raleigh, NC
Master Pools by Gress' Incorporated has been delivering exceptional pool solutions since 1998, combining over a century of collective expertise with a commitment to innovation and quality. Our team of licensed professionals specializes in designing, constructing, and maintaining luxury concrete pools tailored to each client's vision. With in-house capabilities spanning from initial concept to final installation, we ensure seamless execution of projects ranging from new builds to comprehensive remodels. Our dedication to excellence is reflected in our membership with the prestigious Master Pools Guild and Association of Pool & Spa Professionals.We pride ourselves on personalized service, utilizing advanced 3D design technology and award-winning craftsmanship to create outdoor spaces that enhance property value and client satisfaction. Our comprehensive maintenance programs ensure long-term pool performance, while our experienced team provides responsive support throughout every project phase. Backed by numerous industry accolades and a portfolio of satisfied clients across the Triangle Area, we remain committed to advancing our reputation as North Carolina's premier pool specialists.
Services
New Pool Installation
Pool Remodeling
Water Features
Swimming Pool Designs
Inground Pools
Maintenance Services
Outdoor Kitchen Design
Hardscaping
Leak Detection
Equipment Repair
Details
- Year established: 1998
Highlights and features
- We offer full-service pool solutions from design to maintenance with no subcontracting
- Our team includes NC licensed professionals with 15-25 years of industry experience
- We utilize 3D design technology for precise project visualization and planning
- We provide customized maintenance plans for optimal pool performance
- Our award-winning designs have been featured in Pool & Spa Living magazine
Associations and certifications
- Master Pools Guild
- Association of Pool and Spa Professionals (APSP)
What people say
Stellar customer service
Beautiful design
Highest quality materials
Professional crew
Exceeded expectations
Services
New Pool Installation
We specialize in building custom concrete (Gunite/Shotcrete) inground pools tailored to your property's unique characteristics. Our design team collaborates with clients to create functional, aesthetically pleasing pools that serve as private oases or entertainment centers. With complete in-house capabilities, we ensure quality control throughout the construction process while maintaining competitive pricing.
Pool Remodeling
Our comprehensive remodeling services transform aging pools into modern backyard retreats. We offer complete turnkey solutions including structural updates, surface refinishing, and feature additions like waterfalls or lighting systems. Our experienced team handles all aspects from design modifications to mechanical system upgrades, ensuring improved functionality and enhanced visual appeal while maintaining structural integrity.
Water Features
We design and install custom water features that elevate pool aesthetics and create engaging focal points. Our offerings include waterfalls, fountains, deck jets, and spillways that integrate seamlessly with existing pool structures. These features enhance ambiance while providing soothing auditory elements, transforming ordinary pools into resort-style destinations that appeal to all age groups.
Maintenance Services
Our maintenance programs ensure year-round pool readiness through scheduled cleaning, chemical balancing, and equipment inspections. Services include weekly/monthly cleaning regimens, pH balancing, algae treatment, and leak detection. Our technicians proactively identify potential issues to prevent costly repairs, maintaining optimal water quality and extending equipment lifespan while providing clients peace of mind.
Outdoor Kitchen Design
We create integrated outdoor living spaces featuring custom kitchens that complement existing pool areas. Our designs incorporate durable, weather-resistant materials and premium appliances to create functional entertainment zones. From basic grilling stations to complete outdoor culinary centers, we ensure seamless transitions between pool areas and living spaces that enhance property usability and value.
People
Michael Gress
President and C.O.O.
With over 20 years in pool construction, Michael leads with NC licensing and memberships in BBB, NC Chamber of Commerce, and Master Pools Guild. His focus on quality ensures client satisfaction through every project phase.
Tony Carter
Pool Design and Construction Manager
NC licensed with 20+ years in pool design, Tony graduated from NC State's Landscape Architecture program. His award-winning designs have been featured in Pool & Spa Living magazine, combining creativity with technical expertise.
Javier Otero
Pool Construction Foreman
Bringing 25 years of experience in commercial and residential pools, Javier specializes in complex water features and therapeutic installations. His expertise ensures precise execution of intricate construction elements across diverse project types.
Brian Puckett
Pool Construction and Hardscapes Manager
A NC State graduate with 20 years in landscaping and pool construction, Brian specializes in drainage solutions and hardscape integration. His expertise ensures durable, aesthetically pleasing outdoor environments that withstand North Carolina's climate conditions.
Hunter Gress
Project Manager
As a second-generation pool builder, Hunter oversees concrete application processes with meticulous attention to detail. His 15 years of field experience ensure quality execution of large-scale construction phases while maintaining client communication throughout projects.
Questions
What pool services do you offer in Raleigh?
We provide complete pool solutions including new construction, remodeling, water features, maintenance programs, and outdoor living space design throughout the Triangle Area.
Are your pool builders licensed and insured?
Yes, our team includes NC licensed professionals with Q certifications, and we maintain full insurance coverage for all residential and commercial projects.
Do you offer pool maintenance contracts?
We offer customizable maintenance plans with weekly, bi-weekly, or monthly service options including cleaning, chemical balancing, and equipment inspections.
Can you incorporate custom water features?
Yes, we design and install custom water features like waterfalls, fountains, and deck jets to enhance pool aesthetics and create unique backyard environments.
Do you provide financing options for pool projects?
Yes, we offer financing solutions to help clients achieve their outdoor living goals with flexible payment options for qualified applicants.
What areas do you serve?
We serve Raleigh, Chapel Hill, Durham, Cary, Wake Forest, Apex, Holly Springs, Pittsboro, and the entire Triangle Area of North Carolina.
Reviews (7)
G. Loften
Nov 17, 2021
Report
After meeting with several pool designers/builders, Michael Gress and his team were an obvious choice. Michael and his team are subject matter experts who are professional and responsive. I couldn't be more pleased with the finished product ( pool and spa). The memories my family and I have made are priceless. I'd also highly recommend the maintenance services. As a new pool owner, they have answered countless questions and helped me expertly maintain my pool. Perla and Jason are the absolute best.
I am most appreciative that even years after the final install, Michael is still as responsive as during my project. Thank you, Michael! If you are considering a pool, I would highly recommend Michael Gress and his team.
I am most appreciative that even years after the final install, Michael is still as responsive as during my project. Thank you, Michael! If you are considering a pool, I would highly recommend Michael Gress and his team.
Sean Murphy
Feb 02, 2021
Report
Gress Inc built my lap pool + spa in 2008 and and we're still loving it. Its been a good organization to work with. I and they stand by their work 13 years later!
Michael Frakes
Jun 08, 2020
Report
Michael is a very knowledgeable pool builder and a real craftsman. Tony worked with us over several iterations to create an exciting pool design that blended a geometric and freeform style. The final product turned out even better than we ever imagined. We love the rock work, which Michael and his team did a lot of work with to make sure was just right. Michael was responsive throughout the process with any questions or concerns we had with the build. His whole team was courteous and professional. Definitely recommend.
Mike Carlton
Mar 19, 2020
Report
We put in our pool/spa grilling area 5 years ago and it was the best decision we have ever made. We interviewed 5 pool contractors, narrowed it down to 3 and asked for them to submit design that would be most appealing for our sloping backyard. Hands down Gress delivered the best design listening to all our wishes and dreams. His stone guy is the best I have seen with such creativity and precision.
We have maintained our pool using Gress pool maintenance every other week and this individual is such a hard worker always responds to my text, calls and is very polite. He was also part of the install crew and I witnessed his work ethic during the process. Diego is top notch hard working. We love our pool and our only regret is we didn't do it sooner. If you are considering a pool feel free to reach out me. Best decision ever.
We have maintained our pool using Gress pool maintenance every other week and this individual is such a hard worker always responds to my text, calls and is very polite. He was also part of the install crew and I witnessed his work ethic during the process. Diego is top notch hard working. We love our pool and our only regret is we didn't do it sooner. If you are considering a pool feel free to reach out me. Best decision ever.
A. Z.
Jan 10, 2020
Report
Michael, has built two pools for us at two different chapel hill houses. Both are great. Professional crew, beautiful design and the highest quality materials. Just a beautiful pool. If you are thinking about making your backyard truly special and luxury, contact Gress Pools.
Kathleen Cullen
Jan 01, 2020
Report
Gress Inc. came highly recommended to us when we built our new home. We were able to view several Gress pools and loved the beauty and uniqueness of each one. Everyone raved about Michael and his crew and their stellar customer service. We were not disappointed. Michael is very professional and responsive. He designed a beautiful pool for our lot and we enjoy it year round. Michael did an amazing job and we are thrilled with the results.
Jennifer Hensley
Nov 06, 2019
Report
We built a new home and found Michael when we looking for most reputable pool builders.well, we hit the jackpot.it's not just the ease of planning, or products offered, but the crews, employees, followup, servicing, etc -but everything has been amazing. We put in a beautiful pool, spa, decking and in ground fire pit-which is so unique and quite nice for entertaining. Michael doesn't need to be on site daily because his crew knows exactly what to do and how to do it--and right the first time.
They are all hard working and meticulous about their job. They had to work around other contractors on other back yard projects and were very conscientious about others and they all got along so well. The office is very responsive when I have had questions (our first pool) and no question is ever left unanswered. We never had to go to the office for selections--they always came to us. Followup with test kits, servicing, etc is also immediate. We have had it about 1.5 years and have had lots of entertaining nights with family and friends who can all enjoy Gress's work of art!
They are all hard working and meticulous about their job. They had to work around other contractors on other back yard projects and were very conscientious about others and they all got along so well. The office is very responsive when I have had questions (our first pool) and no question is ever left unanswered. We never had to go to the office for selections--they always came to us. Followup with test kits, servicing, etc is also immediate. We have had it about 1.5 years and have had lots of entertaining nights with family and friends who can all enjoy Gress's work of art!
