Business Details
24 Years
experience
Premier Pool Installation and Maintenance Services in NC
Capitol Pools has served the swimming pool industry for over two decades, specializing in both in-ground and above-ground pool solutions tailored to residential needs. As a family-owned business, we prioritize quality craftsmanship and customer satisfaction, offering comprehensive services including installation, maintenance, and repair. Our partnerships with industry leaders like BioGuard and Pentair ensure access to premium chemical treatments and durable equipment, while our in-house financing options provide flexibility for clients.With a team of experienced professionals dedicated to delivering personalized service, we design custom backyard retreats ranging from simple spas to elaborate aquatic environments. Our commitment to transparency and technical expertise extends to water testing, equipment repairs, and maintenance contracts, ensuring long-term pool reliability and client peace of mind.
Services
In-Ground Pools
Above Ground Pools
Pool Maintenance
Saltwater Pool Systems
Pool Supplies
Details
- Year established: 2002
Highlights and features
- 20+ years of specialized pool industry experience with direct owner involvement
- Exclusive partnerships with leading manufacturers for chemical and equipment quality
- Full-service approach covering installation, repairs, maintenance, and supply sales
- Free water testing and personalized maintenance contracts available
- Financing options through HFS Financial for above-ground pool purchases
Associations and certifications
- BioGuard
- Pentair Warranty Service Center
What people say
Immediate response
Professional and courteous
Perfect pool condition
Exceptional knowledge
Quick assistance
Services
In-Ground Pool Installation
We design and construct customized in-ground pools using advanced techniques and premium materials. Our process includes site assessment, design consultation, and complete installation with options for water features and automation systems. Clients receive personalized guidance through material selections and equipment choices to create functional backyard retreats that meet their specific lifestyle needs.
Saltwater Pool Systems
Our saltwater pool solutions utilize electrolysis technology for automated chlorine generation, reducing chemical handling requirements. This service includes system installation, water balance management, and maintenance programs using BioGuard's Mineral Springs technology. We provide technical support for salt cell optimization and water quality preservation while minimizing skin irritation and equipment corrosion compared to traditional chlorine systems.
Pool Maintenance Contracts
We offer comprehensive maintenance programs covering seasonal openings, closings, and routine upkeep. Services include water chemistry testing, equipment inspections, and debris removal to maintain optimal pool condition. Our contracts provide scheduled visits with certified technicians who implement preventative maintenance strategies to extend equipment lifespan and ensure year-round pool readiness for residential clients.
Above Ground Pool Sales
We supply and install durable vinyl-lined above-ground pools with multiple design options. Our offerings include resin and steel-frame models with customizable patterns and accessories. The service includes site preparation guidance, installation support, and product warranties, providing cost-effective backyard pool solutions with comfortable surfaces and easy maintenance requirements for residential properties.
Pool Equipment Repair
Our certified technicians diagnose and repair all pool equipment including pumps, filters, and automation systems. We service both residential and commercial installations using genuine replacement parts from Pentair and Hayward. Emergency repair services address urgent issues like leaks or system failures, with same-day diagnostics and transparent pricing for all repair work performed at our Garner facility.
People
Ben
Owner
With over 20 years in the pool industry, Ben leads Capitol Pools' operations and client relations. He oversees installations and provides technical expertise for complex pool systems. His hands-on approach ensures quality control across all projects while maintaining direct customer engagement.
Aldolfo
Lead Installer
Aldolfo supervises installation crews and implements construction standards for in-ground pool projects. His team focuses on precision execution while maintaining efficient project timelines. He works directly with clients during the construction phase to address specific requirements and ensure satisfaction.
Josh
Service Technician
Josh specializes in pool chemistry and equipment diagnostics. He provides water testing services and troubleshoots system issues for both residential and commercial clients. His expertise includes stain removal, filter repairs, and automation system programming to maintain optimal pool performance.
Questions
What pool types do you specialize in?
We specialize in in-ground concrete pools, above-ground vinyl pools, and saltwater systems using BioGuard technology. Our services cover installation, maintenance, and equipment sales for all residential pool types.
Do you offer maintenance contracts?
Yes, we provide customized maintenance programs including seasonal openings, closings, and routine upkeep. Contracts include scheduled technician visits for water testing, equipment inspections, and preventative maintenance to ensure optimal pool condition year-round.
Can you repair existing pool equipment?
Our certified technicians repair all pool equipment including pumps, filters, and automation systems. We service both residential and commercial installations using genuine replacement parts from Pentair and Hayward with same-day diagnostics available.
Do you provide financing options?
Yes, we offer financing through HFS Financial for above-ground pool purchases. This option provides flexible payment plans to make pool ownership more accessible for residential customers.
What areas do you service?
We serve all of Wake County and surrounding areas including Raleigh, Garner, Apex, Cary, Morrisville, Wake Forest, and Fuquay-Varina. Our service territory extends to pool owners throughout central North Carolina.
How do you handle emergency repairs?
While we don't offer 24/7 emergency services, we prioritize urgent repair requests during business hours. Our technicians provide same-day diagnostics and transparent pricing for all emergency repair work performed at our Garner facility.
Reviews (6)
Lps Kitty Cat
Sep 01, 2021
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Very very rude people working here. I was looking for some shock and as soon as I walked through the door a lady asked can I help you very rudely. I stated I'm just looking for some shock for my pool. Her response was I can't sell it to you. I said why not. She said she can only sell it if she can test my water and that she doesn't see any water in my hand so she can't sell it to me. I'm glad she was so rude so fast before they ever got any of my money. I went to rising sum pools at white oak and they were very nice and helpful not rude like this place. I suggest to find a different place to get your pool needs
Audrey Fleischer
Jul 14, 2021
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Gentleman that answered was very rude. I asked if there was any shock available to buy at the Garner location and he proceeded to ask me if we were regular customers (which we haven't been) and he literally said they take care of their customers only. We could have been new customers but evidently you don't need any more! Good luck with growing a business with an attitude like that.
Allie Barnes
Jun 17, 2021
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I called to inquire about opening our pool about a week ago--the woman I spoke to was incredibly rude on the phone and told me that the earliest they could open our pool would be May. I asked to schedule an appointment for May and she told me that they "didn't do that." My husband called today and now they're not taking appointments until June. How does that even work? Please hire someone with some skill in speaking to actual human beings and an ounce of common courtesy.
Tracy Hobby
Feb 03, 2021
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I received the best service today. I called and told the lady what I needed. She had two customers in the store and asked could she call me back. "Of course." She called me back, I paid for what I needed then my teenage grandaughter went to pick it up. What a blessing they were! My grandaughter for picking it up and Capital Pools for making it so easy.
Mackenzie Barefoot
Nov 29, 2020
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Lady at the desk extremely rude and ill mannered from the moment we walked in the door we won't be going back, worst customer service I have ever received, we will find some place else to get our pool supplies from now on she also asked us to get our one year old to be quiet when he was playing by himself at the toy table. Now after looking at the reviews I am not the only one who has received this treatment, which was clearly apparent from the moment we walked the the door. Word of advice you should find some different help and your sales would probably go up.
Pamela Pickler
Nov 06, 2020
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I recommend Capitol Pools in Garner 100%. Jessica took care of my pool ordering, let me know when I could pick it up, set me up with installers and helped me get my chemicals straight right away. They will continue to have my business for my pool supplies and care for my pool in the future! Great Job!
