Business Details
31 Years
experience
Expert Pool Services in Grand Rapids, MI
Cove Pools has been a trusted name in swimming pool installations and maintenance for over 30 years, serving West Michigan and surrounding areas. As a locally-owned business, we prioritize premium quality products and exceptional service, ensuring every client receives personalized attention. Our comprehensive offerings include in-ground pool installations, weekly maintenance, free water testing, and a full line of retail supplies. We guarantee quick turnaround times, with installations completed in as little as one week, backed by a one-year warranty.Our team provides informative maintenance sessions and price-matching guarantees to ensure value without compromising quality. With no long waitlists and a focus on building lasting relationships, we aim to make pool ownership seamless and enjoyable. Our retail location in Grand Rapids offers everything from chemicals to replacement parts, supported by knowledgeable staff. Customer satisfaction remains our top priority, reflected in our commitment to transparency, reliability, and community-focused service.
Services
Pool Maintenance
In-Ground Pool Installation
Pool Openings and Closings
Free Water Testing
Pool Supplies Retail
Details
- Year established: 1995
Highlights and features
- We have over 30 years of experience in pool installations and maintenance.
- Our locally-owned business offers personalized service unmatched by national chains.
- We guarantee installations completed in as little as one week with no waitlists.
- Our one-year warranty covers all pool installations for peace of mind.
- We provide free water testing and price-matching guarantees for added value.
What people say
Quick installations
Free water testing
Knowledgeable staff
One-year warranty
No waitlists
Services
Pool Maintenance
Our weekly maintenance services ensure your pool remains clean, safe, and functional year-round. We handle chemical balancing, cleaning, equipment inspections, and seasonal adjustments to protect your investment. Clients benefit from free water testing and expert recommendations to maintain optimal swimming conditions.
In-Ground Pool Installation
Transform your backyard with custom in-ground pool installations tailored to your space and preferences. Our team manages design, construction, and finishing touches, ensuring durability and aesthetic appeal. Installations include a one-year warranty and are completed in as little as one week with no waitlists.
Pool Openings and Closings
Professional seasonal preparation protects your pool from weather-related damage. We handle cleaning, chemical treatments, cover removal/installation, and equipment checks to ensure readiness for use. This service minimizes maintenance burdens, allowing clients to focus on enjoyment.
Free Water Testing
Maintain safe and balanced pool water with our complimentary testing service. Bring a sample to our retail location, and our experts will analyze chemical levels, offering precise adjustments. This service ensures clarity, safety, and compliance with health standards for a worry-free swimming experience.
Pool Supplies Retail
Our retail location offers a comprehensive selection of chemicals, cleaning tools, replacement parts, and accessories. Knowledgeable staff provide guidance on product selection and usage, ensuring clients have everything needed for proper pool care under one roof.
Questions
What services does Cove Pools offer?
We provide in-ground pool installations, weekly maintenance, seasonal openings/closings, free water testing, and retail pool supplies.
How long does a pool installation take?
Installations are completed in as little as one week with no waitlists, depending on weather and site conditions.
Do you offer warranties on pool installations?
Yes, all pool installations include a one-year warranty covering materials and workmanship.
Is your retail store open to the public?
Yes, our Grand Rapids location sells pool chemicals, equipment, and accessories to both residential and commercial clients.
What areas do you serve?
We serve West Michigan and surrounding areas, including residential and commercial properties.
Reviews (7)
Jason H.
Aug 05, 2021
Report
Great pool company! The installers were professional and extremely helpful for a first time pool owner. The pool was here when we moved in, but was in bad shape. They inspected everything gave us costs and options on what we could do. Never pushed anything on us as far as parts or service. The lead installer Kevin is a wealth of knowledge. John at the office will take all of your calls without getting annoyed at your lack of pool usage. Never made a promise they didn't keep!
Aaron Muller
Jun 29, 2021
Report
Multitude of issues, no resolve with Cove Pools yet. Cove Pools installed a pool this past summer, 2020, and have yet to repair the damage caused by bad installation. Services: General construction, Winterization
Daniel VanEnk
May 17, 2021
Report
Critical: Professionalism, Punctuality, Responsiveness If you like your time wasted this is a good company for you
Nick Brown
Jun 27, 2020
Report
This store is under new ownership and it shows. The store is clean, sharp and has alot of inventory. If they dont have it, they can order it. The new owner is super knowledgeable and very nice. The Cove pool store is my new store for pool supplies.
Emilee L.
May 28, 2019
Report
Cove Pools was referred to me by a friend. They did a fine job as far as I know with closing my pool but I've called them and emailed them this spring to ask questions and they won't call me back. The customer service is poor.
Joe F.
May 18, 2019
Report
Was given Cove pools as a reference last summer for some work (From John at Under The Sun Pools who runs a great business and is a outstanding person). we needed done to inground pool bc we had some cement cracked and chipping away in the skimmer box, the owner came out and told me It was a good thing I called bc we caught the problem early and it could be fixed. He sent 2 guys out to work on it and only a couple weeks after the "fixed" the problem and took our money the problem came right back and rust lines started showing right back where they worked.
It looks like they missed the spot that was the problem area. I have called several times and left voicemails with no responses. The one time I did speak to someone last year I was told I would get a call back which never happened. The work does not appear to have been done correcting or finished and it was a waste of money. I hate leaving bad reviews for local companies but we are very disappointed and I recommend finding someone else for your pool needs.
It looks like they missed the spot that was the problem area. I have called several times and left voicemails with no responses. The one time I did speak to someone last year I was told I would get a call back which never happened. The work does not appear to have been done correcting or finished and it was a waste of money. I hate leaving bad reviews for local companies but we are very disappointed and I recommend finding someone else for your pool needs.
Mr. Mike
Jun 25, 2018
Report
Bought our pool from Chuck 6 years ago; couldn't be happier. Excellent quality, the best price in the area, excellent installation by Pete and crew. Three days after breaking ground, the kids were in the water, enjoying a hot Michigan summer. Six years later, the pool still looks great and gets lots of use. Chuck and Cove Pools treated us like friends rather than customers. We highly recommend Cove. A++
