Call Now
Website
Call
Business Details
35 Years
experience
Your Trusted Pool & Spa Experts in Grand Rapids, MI
Quality Pool & Spa has been serving West Michigan since 1991, establishing itself as the region's premier pool dealer specializing in fiberglass pools. Our team brings over three decades of combined experience to every project, focusing on transforming backyards into personalized aquatic retreats. We specialize in both fiberglass and vinyl liner pool installations, emphasizing craftsmanship and tailored solutions for residential clients. Our commitment to quality extends to comprehensive maintenance services, including water balancing, equipment repair, and seasonal pool preparation.

We maintain industry expertise in multiple pool types, including concrete, gunite, and stainless steel structures, while prioritizing customer satisfaction through responsive service and technical proficiency. Our technicians operate year-round, handling both routine maintenance and emergency repairs with equal dedication.
Services
Inground Pools Above Ground Pools Hot Tubs Pool Service Liner Repair Spa Service Water Balance
Details
  • Year established: 1991
Highlights and features
  • 30+ years of specialized pool installation experience
  • Certified technicians for all pool types including fiberglass, vinyl, and concrete
  • Personalized backyard transformation solutions
  • Award-winning customer service since 1991
  • Comprehensive maintenance programs for year-round pool readiness
Associations and certifications
  • BBB of West Michigan
What people say
Flexible and responsive Award winning service Transformed backyard space Technical expertise Professional installation
Services
Inground Pools
We specialize in fiberglass and vinyl liner inground pool installations that combine durability with aesthetic appeal. Our expert team ensures proper structural integrity while customizing designs to match client preferences. Each installation includes comprehensive site preparation and equipment setup for immediate enjoyment.
Hot Tubs
Our hot tub solutions include Nordic Spas and complete maintenance programs. We provide weekly/bi-weekly servicing, equipment repair, and seasonal maintenance to ensure optimal performance. Our technicians maintain factory specifications for all major components including heating systems and control panels.
Pool Service
Comprehensive pool maintenance covers openings, closings, water balancing, and equipment repair. Our technicians perform acid washing, filter cleaning, and chemical treatments following industry best practices. We service all pool types including concrete, gunite, and stainless steel structures.
Liner Repair
We offer complete vinyl liner replacement with VGB-compliant drain covers and updated gaskets. Our process includes removal of old materials, bottom repair, and proper disposal. Technicians ensure watertight seals and proper fit for extended liner lifespan.
Water Balance
Professional water chemistry management prevents equipment damage and maintains swimmer comfort. We test for pH, alkalinity, calcium, and sanitizer levels, adjusting parameters to manufacturer specifications. Regular testing ensures clear water and efficient chemical usage.
Questions
What pool types do you specialize in?
We specialize in fiberglass and vinyl liner pools, with expertise in concrete, gunite, and stainless steel structures.
Do you offer financing options?
Yes, we partner with top financial institutions to provide accessible financing for pool installations.
What service areas do you cover?
We serve Grand Rapids, Kalamazoo, Holland, Muskegon, Saugatuck, Grand Haven, and all West Michigan communities.
What maintenance services are included?
Our maintenance covers openings, closings, water balancing, equipment repair, and seasonal preparation for all pool types.
Are your technicians certified?
Yes, our team maintains industry certifications and specialized training for all major pool systems.
How do you handle liner replacements?
We include VGB-compliant drain covers, new gaskets, and bottom repair with every professional liner replacement.
Videos
Reviews (6)
Nancy Doorn
Jun 22, 2022 Report
Worst service I ever received first they send me way out of my way for a part that all they had to say was they didn't have or give me the option if I wanted to drive a total of another 36 miles tha I arrive and they give me this large box to carry out myself mind you I'm 68 and things like that is difficult when I'm through with all the social media I can you will understand how upset I am
Todd Hoese
Dec 26, 2021 Report
We were looking into doing an in ground pool in Fall of 2020. We had quotes from 3 different pool companies. What made us go with quality was their willingness to be flexible and they had done another pool in our neighborhood recently so we could see their work first hand. We changed our mind on pool layout and Chad was very accommodating. We then switched back to our original plan as we thought the layout suited our backyard better.

I felt bad to keep asking for different options but Chad always was kind and provided us the info we needed. Ryan was also helpful. He doesn't sugarcoat anything that you may not want to hear but he is honest. I'll give him credit at setting the pool at the perfect elevation. We had a pool house pre built but it was only a guess on our part as to where to locate it. It turned out great. Perfect slope away from the pool and no steps! Their electrical and concrete contractors were amazing. Any issue we had was always addressed timely. Thanks guys for a job well done.
Nicole Foxx
Feb 06, 2021 Report
I called four days ago to start the process of having an inground pool put in and was told a service rep would call me to set up a time to come out and give an estimate and never received a call. Looks like they didn't want my money. Service is poor and unprofessional. I would not recommend them.
Michael V.
Dec 12, 2020 Report
My family have been wanted to get a underground pool for about four years. we finally did it. Quality pools installed our pool this November. We could not be more happy on everything they did! If you are looking to buy a pool please call and ask for Ryan. Ryan and his crew are awesome to deal with. His crew (Eddy, Kyle and Nick) were extremely friendly. From start to finish they were extremely thorough.
Christina Setlock
May 13, 2020 Report
My pool is heaven, for my family and my three young boys. My husband and I have very high standards in what we wanted for our backyard and what we envisioned for the layout. Quality made it happen. The final product is not just a place to swim but an outdoor living space. It is a long process but it has been worth the wait. I look forward to years of joy and quality out of the products and system that Quality put in. Chad is very knowledgeable at the shop and Ryan is a busy guy but I know I can call him anytime with questions or concerns. We have been in the pool daily since our install 2 months ago.
Tim Ofield
Apr 08, 2020 Report
Was told I be helped by Quality Pool and Spa, a few days later they called and said they were unwilling to help me with a Hayward Warranty. I was really excited to have them start servicing my pool needs in the future, unfortunately they don't follow through on what they say they will do.