Business Details
25 Years
experience
Emergency
services
Trusted Pool Renovations & Maintenance Services in Arlington, TX
Kelly's Pool Care & Renovation was founded in 2001 by Kelly McNeely and Mike Buchhorn, each bringing over 30 years of expertise in the swimming pool industry. Our journey began in retail at Leslie's Swimming Pool Supplies, where we honed our skills in service and renovation before establishing our own business. We prioritize direct owner involvement, ensuring personalized attention to every client's needs without binding contracts. Our commitment to courteous service, transparent communication, and honesty has driven our growth through word-of-mouth referrals.Specializing in pool renovations, repairs, and weekly maintenance, we focus on delivering durable solutions that enhance pool aesthetics and functionality. Our team combines technical proficiency with a customer-first approach, offering tailored options for plaster, tile, coping, and lighting upgrades. With service areas spanning the Dallas/Fort Worth Metroplex, we guarantee satisfaction through prompt, professional care that minimizes disruptions and maximizes pool enjoyment.
Services
Pool Renovations
Weekly Maintenance
Plaster Replacement
Tile Installation
Coping Repair
Mastic Replacement
Salt System Installation
LED Lighting
Heater Repair
Leak Detection
Details
- Year established: 2001
Highlights and features
- We offer direct owner involvement with over 30 years of combined pool industry expertise.
- Our licensed professionals specialize in durable, aesthetically enhanced pool renovations.
- No mandatory contracts ensure flexible, budget-friendly service agreements.
- Prompt response to emergencies minimizes pool downtime and maintenance frustrations.
- We provide transparent pricing with upfront estimates and no hidden fees.
Associations and certifications
- Texas Residential Appliance License #TICL 575
What people say
Excellent service
Professional and do extraordinary work
Prompt and efficient
Knowledgeable and honest
Transformed our pool
Services
Pool Renovations
Our pool renovations address worn plaster, damaged coping, and outdated tile to restore functionality and aesthetics. We offer premium finishes like QuartzScapes and StoneScapes, along with LED lighting upgrades. Each project includes personalized design consultations to match homeowner preferences while preventing future structural issues.
Weekly Pool Maintenance
Weekly maintenance services include debris removal, chemical balancing, and equipment inspections to ensure optimal pool condition. We offer flexible Full Service and Chemical Plus plans without mandatory contracts, minimizing disruptions through proactive care and prompt issue resolution.
Pool Repairs
Licensed repairs cover pumps, heaters, timers, and lighting with on-site diagnostics. Our team performs leak detection, mastic replacement, and freeze guard installations using stocked parts for immediate fixes. Services prioritize minimizing downtime while extending pool system longevity through preventative maintenance.
Salt System Installation
We install salt chlorine generators for low-maintenance water sanitation, reducing chemical dependency. The process includes system sizing, plumbing integration, and owner training to ensure efficient operation. Salt systems provide softer water while lowering long-term maintenance costs.
LED Lighting Upgrades
Color-changing LED installations enhance nighttime pool aesthetics with customizable ambiance. Our upgrades include waterproof fixture replacement and control system integration. Energy-efficient LEDs offer durability and brightness options to match outdoor design preferences.
People
Kelly McNeely
Owner
Kelly McNeely, a Texas native with a BBA from Stephen F. Austin State University, founded Kelly's Pool Care in 2001 after managing Leslie's Pool Supplies stores. With over 30 years in the industry, he specializes in renovations and client communication, prioritizing honesty and personalized service.
Mike Buchhorn
Owner
Mike Buchhorn co-owns Kelly's Pool Care since 2005, bringing 16 years of experience from Leslie's Pool Supplies. He manages south Arlington operations, focusing on repairs and maintenance. His commitment to word-of-mouth growth reflects his dedication to customer satisfaction and technical expertise.
Questions
What pool services does Kelly's Pool Care offer?
We provide pool renovations, weekly maintenance, repairs, salt system installations, and LED lighting upgrades across the Dallas/Fort Worth Metroplex.
Are your technicians licensed and insured?
Yes, we hold a Texas Residential Appliance License (#TICL 575) and maintain full insurance for all renovation and repair services.
Do you offer free estimates?
Yes, we require a free visual inspection to provide accurate quotes for renovations and major repairs.
Can I schedule emergency pool repairs?
Yes, we prioritize urgent issues like equipment failures and leaks, with most emergencies resolved within 24 hours.
What payment plans are available?
We offer flexible monthly plans without mandatory contracts, including Full Service ($180/month) and Chemical Plus ($140/month) options.
Reviews (4)
Evan Burkhardt
Jun 12, 2022
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Kelly just completed a total remodel of my pool, and I couldn't be more pleased with the results! He offered valuable suggestions and was available to answer any questions that I had about the project. I found him to be very honest, forthright, and pleasant to work with. I would highly recommend this service.
J. Escamilla
Jun 10, 2022
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Mike and the contractors did an amazing job replastering my pool and redoing the tile and mastic! Very professional and they left everything clean! Pics do NOT do it justice! Keep up the good work!
Kent Lawrence
May 29, 2022
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I've used Kelly's Pool Care for 20 years now and they have ALWAYS taken amazingly good care of my chemical levels, cleaned the filter to perfection bi-annually, and are always prompt to respond and repair any equipment issues I've had. Kelly himself is easily accessible and very responsive, and so are his crews. I panicked last night when I had no circulation and zero PSI at the filter. I messaged Kelly and he came out this morning and found the not so big of a deal issue and got me up and running, about 12 hours after I texted him!
In today's business climate it's hard to find companies that do business "the old fashioned way" by doing what they say they'll do, providing impeccable customer service, and charging a very fair price for goods and services. But Kelly's is that kind of company and I can't recommend them strongly enough.
In today's business climate it's hard to find companies that do business "the old fashioned way" by doing what they say they'll do, providing impeccable customer service, and charging a very fair price for goods and services. But Kelly's is that kind of company and I can't recommend them strongly enough.
S. Ayers
Apr 26, 2022
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Kelly's Pool is the best company I have ever worked with, his bid was reasonable, the work was done efficiently and on schedule, the clean up after each step was above expectations and the end result is beautiful. I could not be more pleased with the results. I would highly recommend Kelly's Pool Care & Renovation to anyone.
