Business Details
22 Years
experience
Your Trusted Partner for Pool Plastering & Remodeling in Dallas
GM Pools is a family-owned business with over 30 years of combined experience in the construction industry, specializing in pool plastering, remodeling, and repair services since 2004. We utilize a proprietary hydro demo preparation process that exceeds industry standards, employing a 40,000 PSI water jetting machine to create superior anchor patterns for long-lasting plaster finishes. Our commitment to quality is demonstrated through our 10-year bond warranty, the only one of its kind in North Texas, and our use of premium cement materials that ensure durability. We serve residential and commercial clients across the DFW Metroplex, including Dallas, Fort Worth, Plano, and Frisco, with a focus on transparent communication and client education throughout every project. Our team includes industry-recognized experts actively involved in professional organizations like the National Plasterers Council and the Association of Pool and Spa Professionals.We specialize in tile and coping installations, custom stonework, and deck overlay systems, addressing common plaster failures through our advanced preparation techniques. Our process eliminates the need for acid washing and bond coats, reducing project timelines while maintaining structural integrity. We prioritize customer satisfaction through dedicated project supervision, experienced crews, and a guarantee of watertight results when proper water chemistry is maintained. Our affiliations with leading industry associations and participation in technical advisory committees underscore our position as innovators in pool construction and renovation. We offer educational resources to help clients maintain their pool finishes, including monthly chemistry classes for homeowners.
Services
Pool Plastering
Tile Installation
Crack Repair
Hydro Demo
Stonework
Pool Remodel
Plaster Finishes
Water Feature Installation
Outdoor Living Spaces
Bond Coat Removal
Details
- Year established: 2004
Highlights and features
- We utilize a patented 40,000 PSI hydro demo process for superior plaster adhesion
- We offer a 10-year bond warranty unmatched in the industry
- Our team includes NPC Technical Advisory Committee members
- We guarantee watertight results when proper water chemistry is maintained
- We provide transparent communication and project education throughout every job
Associations and certifications
- National Plasterers Council (NPC)
- Association of Pool and Spa Professionals (APSP)
- International Concrete Repair Institute (ICRI)
- Water Jet Technology Association (WJTA)
- Independent Pool and Spa Service Association (IPSSA)
- American Shotcrete Association (ASA)
- American Concrete Institute (ACI)
What people say
Excellent communication
Amazing hydro demo
10-year warranty
Professional crews
Outstanding results
Services
Pool Plastering
Our pool plastering service utilizes a proprietary hydro demo preparation process with 40,000 PSI water jetting technology to create optimal surface adhesion. This advanced method removes all organics and weak plaster while creating a superior anchor pattern for new finishes. We exclusively use premium cement materials that meet industry standards, ensuring durability and longevity. Our process eliminates the need for acid washing and bond coats while providing a 10-year warranty against bond failure when applied to original plaster layers.
Hydro Demo
Our hydro demo service employs industrial 40,000 PSI water jetting equipment to prepare pool surfaces for replastering. This technology effectively removes multiple plaster layers, paint, and contaminants without damaging structural integrity. The process creates an ideal surface profile for new finishes while eliminating delays caused by weather conditions. Unlike traditional methods, our hydro demo technique ensures complete surface preparation without using bond coats or acid treatments, resulting in longer-lasting plaster adhesion.
Tile Installation
We specialize in professional pool tile installation using a brown coat method that ensures watertight seals and proper alignment. Our process involves installing tile first on the beam to prevent failures caused by deck movement. We address common issues with existing installations by correcting improper tile placement above gunite edges. Our expertise extends to complete tile replacements during pool remodels, ensuring both aesthetic appeal and structural integrity that withstands long-term use.
Pool Remodel
Our comprehensive pool remodeling service addresses all aspects of pool restoration including plaster replacement, tile upgrades, coping repairs, and stonework enhancements. We specialize in correcting failures from previous improper installations using industry-leading techniques. Services include removing outdated finishes, repairing structural cracks, and installing modern water features. Our process incorporates client preferences for aesthetic upgrades while maintaining structural integrity through proper preparation methods and material selection.
Crack Repair
We offer specialized crack repair solutions for pools using both standard and advanced methods tailored to each situation. Our hydro demo technology effectively prepares surfaces for lasting repairs by removing compromised material completely. We address underlying causes of cracks including improper installation, ground movement, and water chemistry issues. Repairs are performed with materials matching original construction specifications, ensuring watertight results that integrate seamlessly with existing pool structures.
People
Greg Musgrove
Field Supervisor
With over 30 years in construction, Greg Musgrove oversees all field operations at GM Pools. He brings technical expertise and hands-on experience to every project, ensuring quality control and adherence to industry standards. Greg's leadership extends to his role as NPC 2020-2022 Chair, where he contributes to industry best practices.
Jamey Musgrove
Sales & Office Manager
Jamey Musgrove manages client relations and project scheduling at GM Pools. With extensive experience in pool remodeling sales, she provides personalized service and ensures clear communication throughout each project. Her client-focused approach helps homeowners understand the technical aspects of pool renovations.
Questions
What makes GM Pools' replastering process different?
Our hydro demo process uses 40,000 PSI water jetting to prepare surfaces, creating superior adhesion without bond coats. This method allows us to offer a 10-year warranty against bond failure.
Do you offer warranties on your work?
Yes, we provide a 10-year bond warranty for replastering when applied to original plaster layers, and a 5-year watertight guarantee when proper water chemistry is maintained.
What areas do you serve?
We serve the entire DFW Metroplex including Dallas, Fort Worth, Plano, Frisco, Carrollton, and surrounding communities in North Texas.
Can you repair existing pool cracks?
Yes, we specialize in both standard and advanced crack repair methods that address structural issues while ensuring watertight results that match existing finishes.
Do you offer pool maintenance education?
We provide monthly pool chemistry classes to teach homeowners proper water maintenance techniques to protect their pool finishes.
Are your methods environmentally friendly?
Our hydro demo process eliminates acid washing needs and reduces preparation time by 70% compared to traditional sandblasting methods, minimizing environmental impact.
Videos
Reviews (5)
Garland Wilson
May 04, 2022
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Poor quality work, will not call you back or return for warranty work. Plumbed our pool wrong and ruined the water circulation to the hot tub. Plumbing under new concrete - company just vanished as soon as paid. Filed Better Business Bureau complaint Service: Custom Swimming pool design
Jim Mattingly
Dec 07, 2021
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G&B's work on my pool this past summer was very poor quality. They have been completely unresponsive to my concerns and unwilling to meet with me to address numerous problems. In October they told my GC they could not meet until November. In November they told my GC the problems were due to the pool chemical balance and would not meet with me. Problems included breaking the auto-fill valve, leaving the spa drains capped off making the spa unusable, broken and uneven tiles as well as very poor plaster work. My GC has now brought in another contractor to address numerous issues left behind by G&B.
Douglas M.
Nov 15, 2021
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We contracted G&B back in March to re-plaster, retile and repair our pool and spa due to the freeze back in February. A very long process, would show up work a little ask for a check then we would not see them for weeks. Usually we received an email the night before they would show of or they would just show up. They repaired our spa that had leaks, however now that everything is completed the jet they repaired is now not working as it did prior to the repairs.
We now have gone through all of the paper work we received from G&B and have discovered as per there invoices we have paid more than they were due. Have made numerous attempts to contact them by phone (office and Greg) email and texts and have not received any response. Very poor communication through the process. Found out during the process from their workers they would leave to other parts of the state or to another state to perform commercial work. Think hard about this company.
We now have gone through all of the paper work we received from G&B and have discovered as per there invoices we have paid more than they were due. Have made numerous attempts to contact them by phone (office and Greg) email and texts and have not received any response. Very poor communication through the process. Found out during the process from their workers they would leave to other parts of the state or to another state to perform commercial work. Think hard about this company.
Steff Birch
Apr 30, 2021
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Greg and his team did a fantastic job on our pool remodel. I had a medical condition that changed my ability to be involved with the remodel, so Greg and his team stepped up and took care of everything. We unexpectedly put our house on the market because of my medical condition and the pool probably made the difference in the top dollar selling price!
Erin Smith
Mar 28, 2021
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Took our old rundown pool and have made it look brand new! Great group and will walk you through the process, even if they have to advise you of problems that arise in the job once the plaster layers have been removed covering up problems that no one was aware of. Not the cheapest group out there, but when fixing up our pool we did not want to just go the cheap route.
