Business Details
42 Years
experience
Your Trusted Pool Service Provider in Wallingford, CT
Blue Wave Pool Service & Supplies has been dedicated to delivering exceptional pool maintenance, renovations, and educational services since 1984. Originally established in Hamden, Connecticut, we relocated to Wallingford in 2021 to better serve our growing clientele. As a fully licensed and insured Connecticut-registered business, we specialize in residential and commercial in-ground pool solutions, combining decades of hands-on experience with cutting-edge technology. Our team of certified technicians provides comprehensive services including computerized water testing, equipment sales, and maintenance packages tailored to individual client needs.We are proud to offer CPO certification training and have earned industry recognition, including the 2023 Gold Service Award from NESPA. With a focus on customer satisfaction and referrals, we maintain a strong commitment to quality, transparency, and community engagement through partnerships with local health departments and aquatic safety initiatives.
Services
Pool maintenance
CPO certification
Water testing
Pool inspections
Chemical sales
Equipment repair
Commercial pool service
Residential pool service
Training courses
Pool renovations
Details
- Year established: 1984
Highlights and features
- 40+ years of specialized pool service experience in Connecticut
- Certified technicians with state-recognized water testing expertise
- Award-winning service recipient of NESPA's 2023 Gold Service Award
- Offer both in-person and blended CPO certification training programs
- Maintain direct partnerships with local health departments for regulatory compliance
Associations and certifications
- Northeast Spa & Pool Association (NESPA)
- Pool & Hot Tub Alliance (PHTA)
- Connecticut Department of Consumer Protection (Service License PLM.0280279-SP1)
- Connecticut HIC Registration HIC.0554471
- Connecticut Builders License SPB.0000118
What people say
Great instructor
Exceptional customer service
Knowledgeable and approachable
Excellent work
Outstanding staff
Services
Pool maintenance
Our comprehensive pool maintenance services ensure optimal water quality and equipment performance for residential and commercial clients. We provide regular cleaning, chemical balancing, and equipment inspections to prevent issues before they occur. With customized maintenance packages, clients receive tailored solutions that match their specific pool requirements and usage patterns.
CPO certification
We deliver NSPF-certified CPO training programs with both in-person and blended learning options. Our courses cover water chemistry, safety protocols, and equipment maintenance through hands-on instruction. Students receive official certification valid for five years upon successful completion of the two-day program.
Water testing
Our free computerized water testing service provides accurate chemical readings for chlorine, pH, alkalinity, and hardness levels. Using state-of-the-art equipment, we analyze samples and provide immediate recommendations for water balance adjustments. This service helps maintain safe swimming conditions while optimizing chemical usage efficiency.
Pool inspections
We conduct thorough visual inspections of residential and commercial pools covering structural integrity, equipment functionality, and safety compliance. Our certified inspectors document findings with photographic evidence and color-coded reports highlighting critical issues. The assessment includes filtration systems, electrical components, and sanitation equipment evaluations.
Chemical sales
Our retail location stocks a complete inventory of pool chemicals including sanitizers, algaecides, and water balance solutions from trusted brands. We offer specialty products for stain removal, phosphate control, and tile cleaning alongside testing kits and maintenance tools. Customers receive expert guidance for proper chemical handling and application.
People
Brian Diglio
President
With over 35 years in the pool industry, Brian has led Blue Wave since 1985. He developed the Rookie to All Star training course and received multiple industry awards, including NESPA's 2023 Gold Service Award. Brian serves as a CPO instructor and expert witness in aquatic matters.
Aileen Gracy
Office Manager
Aileen provides exceptional customer service as our office manager, supporting clients with product knowledge and service coordination. She manages daily operations and ensures smooth communication between technicians and customers, maintaining our reputation for personalized service excellence.
Tracy Diglio
Account Manager
As an account manager since 1985, Tracy maintains long-term client relationships and ensures satisfaction with our services. She coordinates service schedules and addresses client concerns while leveraging her extensive industry experience to provide tailored pool care solutions.
Questions
What pool services do you offer for residential customers?
We provide complete residential pool services including maintenance, water testing, equipment repair, chemical sales, and seasonal opening/closing in Connecticut.
Do you offer commercial pool maintenance solutions?
Yes, we specialize in commercial pool services with regulatory compliance support, staff training, and health department coordination across Connecticut.
What CPO certification options are available?
We offer both in-person 2-day courses and blended online/in-person CPO certification programs with NSPF-approved curriculum and materials.
How can I get my pool water tested?
Visit our Wallingford location during business hours for free computerized water testing with expert analysis and recommendations.
Are your technicians certified and licensed?
All technicians hold relevant certifications including CPO credentials and operate under Connecticut state licenses PLM.0280279-SP1 and SPB.0000118.
Reviews (2)
Gabriel Colon
Jun 30, 2022
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Blue wave is my fave! Very reliable and honest staff, knowledge is on point to lead you in right direction, people friendly and all ways punctual! They get the job done! Call blue wave for all your pool needs! You won't regret it! Services: Swimming pool summerization, Filter cleaning, Wall brushing, Netting, Vacuuming, Winterization, Water treatment, Tile brushing
David Cox
Jun 29, 2015
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I was just asked if I know a company that can fix a leak in there hot tub. It is not something I do but based on my years of dealing with Blue Wave Pool I would highly recommend them. I buy supplies from them and have always had a great experience. They are always friendly and helpful. If it has water and you go in it i would call them for anything you need. Just a pleasure to deal with nice people.
