Business Details
50+ Years
experience
Your Trusted Partner for Pool Installation & Maintenance Services
Imperial Pools by Nova has been a trusted name in the pool industry for over 56 years. Founded in 1969, we remain family-owned and committed to providing Connecticut residents with premium in-ground vinyl liner replacements, above-ground pools, and comprehensive pool maintenance solutions. Our knowledgeable staff ensures every customer receives personalized guidance on pool supplies, equipment, and installation. We prioritize quality products and service, maintaining the same core mission since our inception. Our retail store offers a wide selection of pool accessories, from salt chlorine generators to winter covers and automatic cleaners.We also facilitate financing through LightStream to make pool projects more accessible. With decades of experience, we deliver expert pool management, repairs, and seasonal openings/closings. Our dedication to customer satisfaction is reflected in our 100% service guarantee. We operate seasonally adjusted hours to better serve our community. As a locally rooted business, we understand the unique needs of Connecticut pool owners and strive to make every project seamless and enjoyable.
Services
In-Ground Vinyl Liner Replacements
Above Ground Pools
Pool Supply Sales
Seasonal Openings & Closings
Salt Chlorine Generators
Automatic Pool Cleaners
Pool Heater Installations
Winter Cover Sales
Digital Water Testing
Pool Financing Consultation
Details
- Year established: 1969
Highlights and features
- We offer 56 years of specialized experience in pool installations and repairs.
- Our family-owned business maintains a 100% customer satisfaction guarantee.
- We provide expert financing guidance through LightStream partnerships.
- Our staff delivers personalized service with deep product knowledge.
- We operate seasonally adjusted hours to better serve Connecticut residents.
Services
In-Ground Vinyl Liner Replacements
Specialized replacement of in-ground pool vinyl liners using premium materials. Our technicians ensure precise fitting and durable installation to extend pool lifespan. This service includes removal of old liners, surface preparation, and expert installation for watertight integrity.
Pool Supply Sales
Comprehensive retail store offering pool chemicals, filters, cleaning tools, and accessories. Staff provides expert guidance on product selection for maintenance, repairs, and seasonal needs. Stock includes salt systems, automatic chlorinators, and safety equipment.
Seasonal Openings & Closings
Professional preparation of pools for winter storage or summer use. Includes equipment inspection, water chemistry balancing, and hardware adjustments. Ensures systems operate efficiently during active seasons while preventing winter damage.
Salt Chlorine Generators
Installation and maintenance of saltwater chlorination systems. Converts salt to chlorine automatically, reducing chemical handling. Systems improve water quality and lower long-term maintenance costs for residential pools.
Pool Financing Consultation
Guidance on financing options through LightStream partnerships. Helps customers access low APR loans (from 4.04%) for pool installations or renovations. Streamlined process with flexible terms from $5,000 to $100,000.
Questions
Does Imperial Pools by Nova offer financing for pool installations?
Yes, we partner with LightStream to provide financing options with APRs starting at 4.04% for qualified applicants.
What pool services are available during winter months?
Do you sell pool maintenance supplies?
Our retail store carries all essential chemicals, filters, cleaning tools, and safety equipment for year-round pool maintenance.
Are your technicians trained for vinyl liner replacements?
Our staff has 56 years of combined experience specializing in precise vinyl liner installations for in-ground pools.
What areas do you serve?
We primarily serve Connecticut residents from our family-owned location in Milford (203 area code region).
Can I get help choosing pool equipment?
Our knowledgeable staff provides personalized recommendations for filters, heaters, and automation systems based on your pool's needs.
Reviews (6)
Victoria Donroe
Jun 26, 2022
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Customer service is *consistently* rude and hostile for no reason. I never write negative reviews, for small businesses especially, but I was really shocked by the treatment and tone from workers here. Do not recommend.
Peter Marinelli
Jun 01, 2022
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Imperial just replaced the liner on my 24' above ground. Their workers did a great job and were very respectful, knowledgeable, and efficient. The owners are very helpful and trustworthy. This is a great family owned and operated business! Imperial Pools is an A+, Highly Recommended!
Aviva Luria
Nov 18, 2018
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Wonderful business. We bought a house with an above-ground pool and knew nothing about taking care of it. The folks at Imperial Pools are so helpful and clear about what we need to do, steering us away from spending money we don't need to spend. We highly recommend them!
Aviva L.
Aug 07, 2017
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The staff at Imperial Pools is incredible. We bought a house on the shoreline with a pool and have never owned a pool before. Imperial Pool staff very clearly explained what we needed to do to get the pool ready for a party we'd planned, walked my husband through the process, tested pool water for him several times, and did not try to sell us equipment or services we didn't need. My recommendation could not be higher. Really great business!
Bill W.
Oct 26, 2014
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Very nice, accommodating, professional pool store. Considerably better attention and welcome feeling than others I have tried locally. No pressure service but also attentive without being overbearing. Not a chain or uppity multi- location establishment just a good reliable place.
Thomas Kolditz
Jan 30, 2013
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People at Imperial know what they are doing, but our experience with service has been mixed. Customer service has been excellent in the store, but over the phone they tend to be quite curt. Expect no special favors or exceptional responsiveness from this dealer. Our pool was maintained by them for many years but we've moving to another local provider for service.
