Business Details
23 Years
experience
Custom Swimming Pools & Hot Tubs in Lititz, PA
Founded by Craig Horning, Integrity Pools has redefined the standards for custom swimming pools, hot tubs, and outdoor living environments in the Susquehanna Valley. With over two decades of combined experience, our team prioritizes quality, service, and value, ensuring every project exceeds client expectations. Our streamlined construction process, state-of-the-art equipment, and personalized attention have established us as the leading pool builder in Lancaster County.We maintain an A+ rating with the BBB and hold leadership roles in industry associations like NESPA and PHTA. Our commitment to innovation, transparency, and client satisfaction is reflected in our 70% referral rate and decades-long partnerships with trusted brands like Arctic Spas and Pebble Tec. From initial design to post-construction support, we deliver exceptional recreational investments that enhance lifestyles and property value.
Services
Custom Swimming Pools
Hot Tubs
Pool Maintenance
Pool Renovations
Outdoor Living Design
Spa Repair
Pool Covers
Weekly Maintenance
Pool Opening
Pool Closing
Details
- Year established: 2003
Highlights and features
- We offer a no-pressure sales philosophy focused on client needs.
- Our efficient construction process completes projects faster without compromising quality.
- We use energy-efficient, low-maintenance designs and state-of-the-art equipment.
- Owner Craig Horning oversees every project for personalized attention.
- We maintain an A+ BBB rating and leadership roles in industry associations.
Associations and certifications
- BBB
- PHTA
- NESPA
- Arctic Spas Dealer Advisory Committee
- Pebble Tec
What people say
Exceptional craftsmanship
Transparent communication
Timely project completion
Durable installations
Responsive support
Services
Custom Swimming Pools
We design and build bespoke gunite swimming pools tailored to your backyard's unique dimensions and aesthetic preferences. Our energy-efficient designs incorporate durable materials like Pebble Tec finishes and smart automation systems. Clients benefit from Craig Horning's direct oversight, ensuring quality craftsmanship and adherence to budget timelines.
Hot Tubs
We offer Arctic Spa models featuring advanced purification systems and energy-efficient components. Our showroom displays 10+ new units, with private 'wet tests' available. Factory-trained technicians provide installation, maintenance, and repair services exclusively for hot tubs purchased through us.
Pool Maintenance
Our weekly maintenance program includes chemical analysis, cleaning, filter backwashing, and equipment evaluation. Services are limited to pools built by Integrity Pools, ensuring familiarity with system specifications. All work comes with a satisfaction guarantee.
Pool Renovations
We modernize aging pools with state-of-the-art features like automatic covers, LED lighting, and energy-efficient pumps. Renovation options include interior finishes, water features, and accessibility upgrades like beach entries. Our team handles projects from minor repairs to full-scale transformations.
Outdoor Living Design
Our outdoor living solutions integrate pools with complementary elements like kitchens, pergolas, and fire pits. Designs emphasize functionality and aesthetic cohesion with existing architecture. We coordinate all aspects from hardscaping to lighting installations.
People
Craig Horning
President
With over 20 years in pool construction, Craig founded Integrity Pools to deliver superior quality and service. He personally oversees projects, leveraging industry expertise to ensure client satisfaction.
Barb Shop
Sales Consultant
Barb specializes in helping clients select hot tubs and pool features that match their lifestyle needs. Her consultative approach focuses on long-term satisfaction.
Questions
Do you service pools built by other companies?
No, our maintenance and repair services are exclusive to pools constructed by Integrity Pools & Spas.
What hot tub brands do you carry?
We exclusively sell Arctic Spas, known for their energy efficiency and advanced purification systems.
Can I finance my pool installation?
Financing options are available for qualified customers. Contact our office for application details.
How long does pool construction take?
Most projects complete within 5-6 weeks due to our streamlined construction process and dedicated crews.
Do you offer pool renovation services?
Yes, we modernize existing pools with updated features, finishes, and energy-efficient components.
Are service appointments available outside regular hours?
Emergency service calls are available for Integrity Pool owners with prior arrangements.
Reviews (5)
Leslie Merrill
Jun 20, 2022
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I've tried several different pool cleaning services over the past 9 years, and each one was worse than the last. I hired Integrity Pools a couple of months ago, and finally I'm beyond thrilled! Lorenzo, my outstanding pool tech, is the main reason for this. The first time he was here, not only did he take the time to learn about my new pool filter and how I wanted the system to be cared for, (the exact opposite of all the others, ) but he even spent a little extra time getting to know me and my dogs. Personally, he's extraordinary, and professionally, he's by far the most outstanding pool tech I've had in 9 years!
He even offered to scrape off calcium deposits under my waterfalls in his spare time! That's truly above and beyond. I'm extremely happy with Integrity Pools, and the fact that their prices are lower than most others in the area is a huge bonus. My pool has never looked better!
He even offered to scrape off calcium deposits under my waterfalls in his spare time! That's truly above and beyond. I'm extremely happy with Integrity Pools, and the fact that their prices are lower than most others in the area is a huge bonus. My pool has never looked better!
Rick Lyons
Apr 19, 2022
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Our pool tech, Davin, is doing a terrific job. Very thorough, knowledgeable, and helpful. Easy to communicate with, and truly treats our pool like it is his own. Integrity Pools company as a whole has been miles beyond our previous pool service. Highly recommended! Services: Water treatment, Wall brushing, Tile brushing, Filter cleaning
Amy Szeto
Apr 07, 2022
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We have used Integrity Pools for years. We even worked with them on our pool remodel and that was a great experience. Our regular service has been declining. The last couple months we have not had a solid cleaning and our pool is now starting to turn green. Even simple vacuuming hasn't been done. We call to notify, but nothing is done. We talk to the guy servicing the pool and he will say his battery on the vacuum died or other excuse.
Susan MacDougall
Mar 10, 2022
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Integrity Pools did our pool remodel, which included mastic and grout replacement, new light fixtures, and new plaster in the pool and spa. We experienced professionalism, quick response time, eagerness to assist with any questions, concerns or issues and support through the whole process--from the sales rep, office personnel, and each technician who saw the job through to completion. There were a lot of teams involved and we were pleased with all of them. The end result is beautiful!
Ha Li
Mar 10, 2022
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As a family of 6 the budget is right but integrity had the best value when compared to the other companies we looked at. David was the one that introduced us to our options explained the process and made several personal trips to ensure we were getting what we wanted. I highly recommend plaster care service after your renovation this has made the transition stress free. I was anxious about this big project but I believe everyone involved from the office, to the crew installing etc all made this stress free. I definitely recommend this company for future projects.
