Business Details
24 Years
experience
Emergency
services
Expert Pool Services in Lancaster, PA
Since 2002, Red Rose Pool Service has been a trusted provider of comprehensive pool services for residential and commercial clients in Central Pennsylvania. Our team of highly trained technicians brings decades of combined experience to every project, ensuring expert maintenance, repairs, and installations that meet the highest industry standards. We specialize in pool cleaning, chemical management, equipment installation, and emergency services, with a commitment to rapid response times and personalized customer care. Our focus on compliance, cost efficiency, and long-term client satisfaction has made us a preferred partner for hotels, gyms, HOAs, and homeowners alike. With free chemical delivery, customizable service programs, and a proven track record of reliability, we aim to make pool ownership hassle-free for our clients.
Services
Residential Pool Cleaning
Commercial Maintenance
Emergency Repairs
Equipment Installation
Pool Surface Renovations
Chemical Management
Covers and Liners
Tile and Coping Repair
Above Ground Pool Service
Safety Equipment Sales
Details
- Year established: 2002
Highlights and features
- We offer 15+ years of commercial pool expertise since 2002.
- Our Rapid Response program delivers emergency service within 2-4 hours.
- Certified technicians specialize in pool equipment installation and compliance.
- We provide cost-saving solutions for commercial clients with busy maintenance teams.
- Free chemical delivery and customizable service programs available.
Services
Residential Pool Cleaning
Our residential pool cleaning service ensures your pool remains clean, safe, and chemically balanced year-round. We offer customizable schedules from daily to monthly visits, including debris removal, filter cleaning, and water chemistry adjustments. Our technicians use advanced equipment and eco-friendly chemicals to maintain optimal water quality while preventing costly equipment failures.
Commercial Pool Service
Designed for hotels, gyms, and HOAs, our commercial pool service minimizes downtime and ensures regulatory compliance. We provide daily/weekly maintenance, equipment inspections, and emergency repairs to keep pools operational. Our team handles complex systems including automation, safety features, and high-traffic pool requirements while offering cost-effective solutions compared to in-house maintenance.
Emergency Repairs
Available 24/7, our emergency repair service addresses critical pool issues within 2-4 hours. We specialize in urgent equipment failures, leaks, and safety hazards. Certified technicians arrive equipped to resolve problems with pumps, filters, heaters, and chemical imbalances, ensuring pools return to safe operation quickly with minimal disruption to commercial clients.
Equipment Installation
We install and service all major pool equipment including pumps, filters, heaters, and automation systems. Our experts recommend energy-efficient options like variable-speed pumps and smart monitoring systems to reduce long-term costs. From initial setup to replacement, we ensure proper installation and integration with existing pool infrastructure for residential and commercial clients.
Surface Renovations
Our renovation services restore pool aesthetics and functionality through tile repair, coping replacement, and surface refinishing. We handle acid washing, painting, and complete overhauls while incorporating modern features like LED lighting and water-saving systems. Projects range from small repairs to full-scale transformations, extending the lifespan of residential and commercial pools.
Questions
What areas do you serve?
We provide pool services throughout Lancaster, PA, Central Pennsylvania, and surrounding counties for both residential and commercial clients.
Do you offer emergency pool repairs?
Yes, our Rapid Response service delivers emergency repairs within 2-4 hours, 24/7, including holidays and weekends for critical pool issues.
What commercial pool services do you provide?
We offer comprehensive commercial services including daily maintenance, equipment repair, compliance checks, and cost-saving solutions tailored for hotels, gyms, HOAs, and other businesses.
How can I schedule a service?
Request service online through our website or call us directly at (717) 295-7000. Retail store hours operate by appointment only.
Do you sell pool equipment and supplies?
Yes, we carry a full range of equipment including pumps, filters, heaters, automation systems, safety features, and chemicals available through our online catalog or retail store.
What sets Red Rose apart from other pool services?
Our 15+ years of experience, certified technicians, guaranteed response times, and focus on long-term client relationships make us the preferred choice for pool maintenance and repairs.
Reviews (17)
Bill P.
Jul 23, 2025
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I signed up for their pool cleaning service and was very pleased with the work that Armani and Will did. They were efficient and went out of their way to get things cleaned up!
Johannah Boor
Jun 13, 2022
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We called Red Rose to discuss a number of items we needed done to our pool. The representative on the phone informed us that they would be out the following week. When I called the day before to confirm our appointment, not only did they not have us in their system, they never called back to reschedule, and just left us hanging without any follow up. I will not be using this company in the future, and would not recommend them to anyone.
Fn Bp
Jun 08, 2022
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We inherited a contract from previous home owner. Red rose took advantage of this older lady because they did a horrible job maintaining the pool. We were new to the area and decided to continue using them because they were familiar with the pool. Worst mistake ever made. They never show up for a scheduled job. You cannot reach them and they never return your phone calls. If we hadn't paid a deposit we would've looked elsewhere to get the job done.
They left mid-way through emptying the pool and never told us they were leaving or when they are coming back. 3 weeks later we are still trying to schedule completion of the work and finally got a hold of someone who stated the job would be completed today. It's late afternoon and no one is here to do the job. The GM has not returned our calls. No one knows when the job is to be done. No one can give us our money back. DO NOT USE THIS COMPANY. They take your money and provide horrible customer service and the job never gets done. Summer will be over before the pool can be used.
They left mid-way through emptying the pool and never told us they were leaving or when they are coming back. 3 weeks later we are still trying to schedule completion of the work and finally got a hold of someone who stated the job would be completed today. It's late afternoon and no one is here to do the job. The GM has not returned our calls. No one knows when the job is to be done. No one can give us our money back. DO NOT USE THIS COMPANY. They take your money and provide horrible customer service and the job never gets done. Summer will be over before the pool can be used.
Yonah Burstein
Jun 05, 2022
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I had signed a contract with Red Rose well over a month before we were going to open our pools. The day they were supposed to start service, they stopped by for a few minutes to take the pool cover off. They were not heard from since. We called, emailed, left messages etc.no answer. We finally got through to "Paul" and over that phone call there was absolutely no answers or assurances that the pool would be open. We are now using new vendors and our pools are ready to go! These people are unprofessional, non-responsive, and I don't recommend them for a business owner or homeowner.
Linda Sheaffer
May 25, 2022
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Jennifer and Rob opened my pool and did a great job! Pool looks great and filter running well! Thank you!
Emily Russo
May 15, 2022
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I was concerned something was wrong with the pool and called very early one morning on a weekend. Someone came right away and helped me identify the issue (it was not pool related) taking the time to really look around everywhere.
Michael Bercik
May 12, 2022
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I used Red Rose pools several years ago and was quite happy. Unfortunately, the quality has dropped significantly. Since they took over this season (I had started by doing it myself), the pool quality has actualyl gotten worse. In addition, their customer service is quite poor. Although they're friendly and helpful when you can actually speak to someone, they do not pick up the phone. Their email responsiveness is better, but still barely adequate.
Keith Ebersole
May 10, 2022
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Unresponsive, Terrible and all the worst things you can think of. This company have taken on to many pools.
Dean Weiant
Aug 27, 2021
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At the conclusion of last year's pool season, we began to search for a pool company that would be able to perform some minor tile and coping repair. Naturally we contacted the company who originally installed the tile and coping. Unfortunately, they were unwilling to help us. After doing a little research, we reached out to Red Rose Pool Service and they immediately arranged to attend to our needs. Recently, we once again were faced with a similar situation where our pool pump motor had failed. Again, we contacted the company who originally installed the pump and motor.
And again, the original company was unable to service the product they originally installed. We contacted Red Rose Pool Service and they replaced the faulty pump and had us up and running in less than 24 hours. We feel very fortunate to have "found" Red Rose Pool Service, LLC. Their quality, professionalism and responsiveness are second to none. They have become our primary contact for all of our future pool maintenance needs. A sincere thank you to the complete Red Rose Pool Service, LLC team!
And again, the original company was unable to service the product they originally installed. We contacted Red Rose Pool Service and they replaced the faulty pump and had us up and running in less than 24 hours. We feel very fortunate to have "found" Red Rose Pool Service, LLC. Their quality, professionalism and responsiveness are second to none. They have become our primary contact for all of our future pool maintenance needs. A sincere thank you to the complete Red Rose Pool Service, LLC team!
Bruce Mindy
Jun 04, 2020
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When we needed pool repairs that we were unable to do ourselves, we contacted Red Rose Pool Services. After receiving a quote, we had a couple of questions and spoke with Deb Lockard, who was a pleasure to talk with, and she answered all of our questions and concerns. We had a very nice crew of guys, with a dedication to get the job done, and attention to detail! Their work exceeded our expectations and they represent Red Rose Pool Services very professionally, and we will definitely recommend your company to anyone needing a pool service! Thank you very much!
Bruce Mindy
Apr 27, 2020
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When we needed pool repairs that we were unable to do ourselves, we contacted Red Rose Pool Services. After receiving a quote, we had a couple of questions and spoke with Deb Lockard, who was a pleasure to talk with, and she answered all of our questions and concerns. We had a very nice crew of guys, with a dedication to get the job done, and attention to detail! Their work exceeded our expectations and they represent Red Rose Pool Services very professionally, and we will definitely recommend your company to anyone needing a pool service! Thank you very much!
Bob
Jan 23, 2018
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Attention to detail is fantastic! I have worked with them for fifteen years, and they are a pillar in their community.
Linda Thieme
I am on council for Colony Park Home owners association in York PA. We recently had to do major renovations on our large pool. Several pool companies we contacted declined due to the amount of work needed. One company wanted to charge us several thousand dollars just to come look at it. Red Rose Pool Service agreed to tackle the pool. They did a fantastic job. Great people to work with during the repairs and they continue to work with us on an ongoing basis. Their office was patient with our payments, and their employees were very knowledgeable and easy to work with. We highly recommend their services.
Commercial Property Testimonial: The Suites at Hershey, G. R
Red Rose Pool Service has been our go to guys or gals for several years; I personally have only been dealing with them for the past 5 years. Being the Hospitality business we understand what it takes to provide excellent customer service and Red Rose is second to none in the Pool Service industry. Anytime we experience a problem no matter how big or small, they are always there with the answers we need and the expertise it requires to assist us and get it done right the first time.
Their service department is fast and efficient, orders for chemicals or supplies arrive in a timely fashion. Phone calls are friendly and professional. Trust me when I say, Red Rose is heads above the rest and, one call to them is all you need.
Their service department is fast and efficient, orders for chemicals or supplies arrive in a timely fashion. Phone calls are friendly and professional. Trust me when I say, Red Rose is heads above the rest and, one call to them is all you need.
Jeff Sweigart
I could not ask for better service and complete pool care, from weekly maintenance to pool restoration. I will not even speak with other pool service companies. Really good people!!
Ellen Groff
We have been with Red Rose since they began. How wonderful they've been! Quick to solve a problem (and we have an old pool) and responding quickly. Joe has to be one of the princes of the business!
Sally Furlow
We have been with Red Rose Pool Service since the beginning. Everyone who either has been on the crew to open and close the pool or that employee who comes every week to do the cleaning and chemicals has been a delight. Joe Finneran was like family and since he is no longer out in the field, we have a new awesome person, Bob Axe. He is doing a wonderful job. All of your employees take great care in doing the best job and leaving the area spotless. Your company takes the hassle out of pool ownership and makes it fun.


