Business Details
3 Years
experience
Custom Pool Builder & Renovation Experts in Parker County, TX
Hacienda Pools is a locally owned and operated custom pool builder serving Parker County, TX and surrounding areas. Our team combines cutting-edge 3D design technology with personalized service to transform backyard visions into reality. With expertise in custom pool construction, renovations, and ongoing maintenance, we provide comprehensive solutions for residential pool needs. Our physical retail location in Hudson Oaks, TX offers pool supplies and equipment for both new and established pool owners. We specialize in gunite pool builds, complete with customized decking, outdoor living spaces, and spa integrations. Our renovation services address structural and aesthetic issues through advanced replastering techniques that extend pool longevity.We maintain a commitment to customer satisfaction through one-on-one consultations and support throughout every project phase. Our maintenance technicians provide weekly service, equipment repairs, and chemical testing to ensure optimal pool performance. We stock a full range of pool supplies and accessories at our retail store, with most orders available for pickup within 24 hours. Our team's extensive experience in pool design and construction ensures clients receive tailored solutions that maximize property value and enjoyment.
Services
Custom Pool Builder
Pool Renovation
Pool Maintenance
Spa Construction
Gunite Pool Builds
Decking Installation
Pool Replastering
Equipment Repair
Pool Supplies
Outdoor Living Spaces
Details
- Year established: 2023
Highlights and features
- We offer custom pool designs using state-of-the-art 3D software technology
- Our team provides comprehensive services from construction to ongoing maintenance
- We specialize in gunite pool builds with customized decking and outdoor living spaces
- Our renovation services use advanced replastering techniques for long-lasting results
- We maintain a physical retail location with pool supplies and equipment available
Services
Custom Pool Builder
We design and build custom gunite pools tailored to property specifications and client preferences. Our process utilizes 3D modeling software to visualize designs before construction begins. Services include complete pool installation with options for integrated spas, custom decking, and outdoor living spaces.
Pool Renovation
We specialize in comprehensive pool renovations that address structural and aesthetic issues. Our advanced replastering technique revitalizes aging pools through complete surface restoration rather than temporary fixes. This process extends pool lifespan by an estimated 20 years while improving appearance and functionality.
Pool Maintenance/Supplies
We provide ongoing maintenance services including weekly cleaning, equipment repair, and chemical balancing. Our retail store stocks all necessary pool supplies and accessories with most orders available for same-day pickup. Technicians offer in-home water testing and system upgrades to maintain optimal pool performance.
Custom Pool & Spa Builds
We create integrated pool and spa systems with customizable features. Options include various coping, tile, decking materials, and interior finishes. Our designs incorporate outdoor kitchens, living spaces, and decorative concrete elements to create complete backyard entertainment areas.
Decking Installation
We install customized decking solutions using colored staining, stamped concrete, and stone materials. Our designs complement pool structures while providing durable, slip-resistant surfaces. Installation includes complete preparation and finishing to ensure long-lasting results.
Questions
What pool services do you offer in Parker County?
We provide custom pool construction, renovations, maintenance services, and pool supplies. Our expertise includes gunite pool builds, spa installations, decking projects, and complete backyard transformations.
How do you approach custom pool design?
We use 3D modeling software to visualize designs before construction. Our team works one-on-one with clients to create customized pool and outdoor living spaces that match their vision and property requirements.
What makes your pool renovations different?
Our renovation process uses advanced replastering techniques that completely restore pool surfaces rather than temporary fixes. This comprehensive approach extends pool lifespan by approximately 20 years with lasting results.
Do you offer pool maintenance services?
Yes, we provide weekly maintenance, equipment repairs, and chemical testing. Our retail store carries all necessary pool supplies with most orders available for pickup within 24 hours.
Is financing available for pool projects?
Yes, we offer financing options for pool construction and renovation projects. Contact our team for details about available payment plans and financing qualifications.
Reviews (7)
Brian Stricklin
Jun 08, 2022
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They have the worst service ever in my book. Asked for a quote for work to be done and was told they could have it by the next week. That was 3weeks ago and there was always excuses. The manager will not contact you when they say she will. Told me she would 6 different times and still no call, text or email. Could of been working with another company for all this time I've waisted. Very very disappointed in them.
Ken Hale
Jun 01, 2022
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THEY HAVE ALWAYS BEEN VERY HELPFUL AND KNOWLEDGEABLE ABOUT THE CHEMICALS THEY SELL AND HELPING ME KEEP MY POOL RUNNING
L. H.
Mar 20, 2022
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I have used Hacienda pools for at least 8 years and they were always great until this last year I called on March 2 and asked them if could get my pool up and running by March the 10 and I called and rechecked that they were coming by the 10th and they said yes ( no one showed) Well spring break and still my pool is what I call winter dirty and nobody called or texted So it's time to find a Pool company that wants and need my business I will say this the original owners of Hacienda pool company were great on taking care of their customers but the new owners not so much So if you want a pool service that does they job and cares about their customers Hacienda pools is not that company Looking for new pool service!
Buddy Gilmore
Nov 20, 2021
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Great place for pool supplies. Jordan is very knowledgeable about their products. Everything you need for for your pool maintenance and more.
Leea Arnold
Aug 10, 2021
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I have used Hacienda for years, but after this February freeze the service has been very bad. The people in the office that answer the phone don't care if your unhappy. The tech seems overworked and can't get the parts to repair the pool. The pool has been shocked so many times that there is a bad white sediment in the spa and pool that the vacuum can't pick up and no one seems to have time to manually vacuum it.
Eric P.
Aug 02, 2021
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I was looking for an adapter for a pool skimmer and stopped at my local pool store. That was a mistake. First I was admonished for coming into this location because I didn't have a below ground pool. The young lady at the counter seemed confused about how to help me so she asked her manager for help. The manager didn't even take the time to greet me and explain she had no intention to help me.
They could have looked at my problem and perhaps looked into ordering the part I needed. But since I did not fit their demographic group. I was treated to the old go away we don't deal with your kind action. Moving to this area and wanting to build a relationship with local businesses. This location and all Hacienda pool stores have given me the information I need to never use or recommend them to friends who do have in-ground pool systems. Remember when you treat one customer poorly, you notify 10 other people that you are not a store or company to do business with.
They could have looked at my problem and perhaps looked into ordering the part I needed. But since I did not fit their demographic group. I was treated to the old go away we don't deal with your kind action. Moving to this area and wanting to build a relationship with local businesses. This location and all Hacienda pool stores have given me the information I need to never use or recommend them to friends who do have in-ground pool systems. Remember when you treat one customer poorly, you notify 10 other people that you are not a store or company to do business with.
Greg W.
Jun 14, 2021
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My weekly pool service with Hacienda was initially excellent. After the snow/ice storm in February 2021, I had pvc pipes that froze and cracked. The company informed me that they could repair the damage. Despite multiple promises from the cleaning technician, it took until May to have them repaired. When I returned home after the repair was finished, I turned on the pump and it still leaked. I was promised many more times that it would be repaired soon.
On June 11, I was told the technician would absolutely fix the pipes on June 14. After taking off work on the 14th to be home (to verify the repair), the technician never showed. I called the company at 5:00pm and was promised that the he would come on June 15. I instead canceled my service with this company due to their lack of timely repairs, lack of communication and overall poor customer service.
The company did a good job with the weekly service, but their attentiveness to the repairs needed to fix my pvc pipes and get my pool up and running for the summer was unacceptable. What should have been a straightforward repair actually dragged out for four months and I still cannot get into the pool.
On June 11, I was told the technician would absolutely fix the pipes on June 14. After taking off work on the 14th to be home (to verify the repair), the technician never showed. I called the company at 5:00pm and was promised that the he would come on June 15. I instead canceled my service with this company due to their lack of timely repairs, lack of communication and overall poor customer service.
The company did a good job with the weekly service, but their attentiveness to the repairs needed to fix my pvc pipes and get my pool up and running for the summer was unacceptable. What should have been a straightforward repair actually dragged out for four months and I still cannot get into the pool.
