Business Details
50+ Years
experience
Custom Inground Pools & Spa Design in Clarence, NY
For over five decades, Glamour Pools has established itself as a trusted authority in custom gunite pool design and construction. Our team specializes in creating bespoke inground pools and spas tailored to individual preferences, ensuring seamless integration with each client's property. We offer comprehensive services including pool openings, closings, regular maintenance, and renovations to enhance both functionality and aesthetics. With a focus on craftsmanship and customer satisfaction, we utilize advanced techniques to deliver durable, visually striking results. Our expertise extends to resurfacing, tile replacement, and integrating modern features like waterfalls and automation systems.Committed to excellence, we provide personalized support from initial concept through project completion. Our dedicated technicians ensure year-round pool readiness through meticulous cleaning, chemical balancing, and equipment maintenance. Serving Western New York, we combine technical proficiency with creative design to transform outdoor spaces into luxurious retreats. Our 50+ years of experience demonstrate our ability to meet evolving client needs while maintaining industry-leading standards. This legacy of quality positions us as a preferred choice for homeowners seeking reliable, high-end pool solutions.
Services
Pool Opening
Pool Closing
Regular Maintenance
Pool Cleaning
Renovations
Details
- Year established: 1974
Highlights and features
- 50+ years of specialized pool construction experience
- Custom designs tailored to individual property requirements
- Full-service maintenance and renovation capabilities
- Expert technicians trained in modern pool technology
- Western New York-focused service with local expertise
Services
Pool Opening
Professional pool opening services prepare your pool for summer use. Our technicians remove covers, clean debris, balance chemicals, and inspect equipment. We ensure proper water treatment and system functionality for immediate enjoyment. This service includes filter maintenance, equipment checks, and a detailed condition report.
Pool Closing
Comprehensive pool closing protects your investment during cold months. We drain water to appropriate levels, winterize plumbing, install safety covers, and service equipment. This process prevents winter damage while maintaining chemical balance. Our technicians provide detailed preparation reports and maintenance recommendations for spring readiness.
Regular Maintenance
Scheduled maintenance preserves pool condition year-round. Services include weekly/bi-weekly cleaning, chemical balancing, equipment inspections, and filter maintenance. We prevent algae growth through regular brushing and surface care. This program extends equipment lifespan while ensuring consistent water quality and safety standards.
Pool Cleaning
Professional cleaning restores pool appearance and hygiene. We remove debris, vacuum surfaces, clean filters, and adjust water chemistry. This service addresses visible contaminants while preventing long-term damage. Competitive pricing ensures premium results without excessive costs for homeowners seeking immediate improvement.
Renovations
Pool renovations update aesthetics and functionality. Services include resurfacing, tile replacement, lighting upgrades, and automation integration. We install energy-efficient equipment and hydrotherapy systems for enhanced performance. These improvements increase property value while transforming dated pools into contemporary luxury retreats with modern design elements.
Questions
What pool services do you offer?
We provide complete pool solutions including custom design/build, seasonal openings/closings, regular maintenance, cleaning, and renovations for inground pools and spas.
How long have you been in business?
Glamour Pools has served Western New York with pool expertise since 1974, maintaining a 50+ year legacy of quality craftsmanship and customer service.
Do you service all pool types?
We specialize in gunite pools but service all inground pool types, offering tailored maintenance, repairs, and renovation options for various pool constructions.
What areas do you serve?
Our primary service area includes Western New York, with particular focus on Clarence and surrounding communities for all pool-related services.
Can you help with pool upgrades?
Yes, we offer comprehensive renovation services including surface resurfacing, tile replacement, lighting upgrades, automation systems, and complete pool modernization projects.
What maintenance packages are available?
We offer flexible maintenance plans with weekly, bi-weekly, or monthly visits covering cleaning, chemical balancing, equipment checks, and seasonal adjustments.
Reviews (5)
Susan Blas
May 30, 2022
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To be clear, we do not deal with this company, Glamour Pools. This company had a pool opening crew in our neighborhood. When they emptied that pool, they pointed the hose towards 3 backyards (1 of them ours) that are downhill from that pool and ended up flooding the 3 backyards. Pools should not be emptied into other backyards, but into a storm drain! Poorly trained employees. Extremely irresponsible!
Barb ORourke
May 29, 2022
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Glamour Pools had installed my pool over 17 years ago. I've been trying to get service out of them for years as it takes quite a while. My most recent call was two months ago to have my heater fixed Every time I called to see if anyone's calling me back they keep telling me someone has my work order in their car. I'm not sure exactly what that means but no one has called me yet to set up an appointment.
Ashley C. Draper
Apr 30, 2022
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Critical: Professionalism, Responsiveness Terrible customer service. Unresponsive. Don't communicate. Don't care. Every year we have an issue. And they could care less. Sara in the main office is a grouchy woman who doesn't want to help problem solve. Do not use them!
Jon Stachura
Dec 29, 2021
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Great product but customer service is absolutely horrible. Person who answers the phone will hang up on you. Impossible to get a call back from anyone if there is a problem. Will find someone else now to service there pool.
Laura D.
Nov 28, 2021
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For over 20 years we have used Glamour Pool to open and close our pool (they also installed it). For over 20 years a complete closing included removing the pump and wrapping it in plastic. This year, when Glamour closed the pool the left the pump on. My husband called and was told it was no longer included in a complete closing and there was an extra $50 plus a service call charge to come back out and remove it for a total of $105.
My husband requested someone from management call him to discuss. Instead, they came out and removed the pump, did not wrap it and billed us $105, which we did not authorize. We called again to discuss. The person who answered the phone refused to do anything for us and insisted we owed the $105, which we are refusing to pay as we did not authorize it without speaking with a manager first.
My husband requested someone from management call him to discuss. Instead, they came out and removed the pump, did not wrap it and billed us $105, which we did not authorize. We called again to discuss. The person who answered the phone refused to do anything for us and insisted we owed the $105, which we are refusing to pay as we did not authorize it without speaking with a manager first.
