Business Details
Your Trusted Pool & Spa Experts in Hamburg, NY
Fisher Pools is a family-run business established over 42 years ago, serving the Hamburg and Buffalo, NY areas. We specialize in pool and spa supplies, repairs, and equipment installation, combining traditional customer service with modern industry expertise. Our long-standing partnership with Doughboy Pools allows us to share unparalleled product knowledge, while our team of water chemistry specialists ensures optimal pool and spa maintenance. We pride ourselves on offering a comprehensive inventory of leading brands like Sunrise Spas, Softub, and Hayward, ensuring we meet all customer needs. Our commitment to quality and personalized service has made us a trusted local resource for both residential and commercial pool owners.We are dedicated to fostering community relationships through reliable solutions and expert guidance. Whether you require equipment repairs, chemical balancing, or new installations, our knowledgeable staff is here to provide tailored assistance. Our facility features a state-of-the-art water lab for free testing and treatment recommendations, supporting long-term customer satisfaction. Operating from a single location in Hamburg, NY, we extend our services across Erie County and beyond. With decades of combined experience, we remain at the forefront of industry advancements while maintaining the integrity of family-owned values.
Services
Pool Repairs
Spa Maintenance
Water Testing
Parts Supply
Equipment Installation
Safety Covers
Chemical Balancing
Accessory Sales
Pool Cleaning
Spa Repairs
Highlights and features
- We are family-operated with over 42 years of experience in the pool and spa industry.
- Our team includes certified water chemistry specialists for precise pool maintenance.
- We offer the largest inventory of Doughboy, Sunrise, and Hayward products in the region.
- We provide free water testing and personalized treatment plans for optimal pool health.
- Our technicians are factory-trained for Arctic, Sunrise, and Softub spa repairs.
What people say
Friendly service
Knowledgeable staff
Fast and personal service
Always helpful
Great selection
Services
Pool Repairs
We specialize in residential in-ground and above-ground pool repairs, including automatic cleaner servicing, filter maintenance, pump and motor repairs, and plumbing fixes. Our technicians handle all brands, focusing on swift solutions to restore pool functionality. With extensive parts inventory and hands-on expertise, we minimize downtime and ensure long-term durability.
Spa Maintenance
Our factory-trained technicians provide comprehensive spa care for Arctic, Sunrise, and Softub models. Services include accessory installation, leak detection, and mechanical repairs. We use OEM parts and follow manufacturer guidelines to maintain warranty compliance, ensuring safe and efficient spa operation for year-round enjoyment.
Water Testing
Fisher Pools offers free, precise water testing using advanced lab equipment. We analyze chlorine, bromine, and non-chlorine sanitizers, providing tailored treatment plans. Recommendations cover pH balance, algaecide use, and shock treatments, helping customers maintain crystal-clear water without overchemical use.
Parts Supply
We stock a comprehensive selection of replacement parts for Doughboy, Hayward, and other major brands. From o-rings and skimmers to pumps and filters, our inventory covers common and specialized components. Our staff assists in identifying exact matches to ensure compatibility and performance standards for all pool and spa systems.
Equipment Installation
Our team installs safety covers, automatic pool cleaners, and spa accessories like cover lifters. We follow strict safety protocols and manufacturer specifications to guarantee proper fit and function. New system installations come with operational guidance to help customers maximize equipment lifespan and efficiency.
People
Jeff Jackson
Owner
Jeff Jackson leads Fisher Pools with over four decades of hands-on experience in the pool and spa industry. He oversees daily operations and customer engagement, ensuring all services reflect the company's commitment to quality and community trust.
Questions
Do you offer pool water testing?
Yes, we provide free water testing year-round using advanced equipment to recommend precise chemical treatments.
What brands do you carry?
We stock Doughboy pools, Sunrise and Softub spas, Hayward pumps/filters, and Baquacil chemicals.
Are you open year-round?
Yes, we operate year-round with seasonal hours. Check our website for current schedule details.
Do you service all pool types?
We repair both in-ground and above-ground pools, including equipment, covers, and filtration systems.
What areas do you serve?
We serve Erie County and surrounding areas, including Buffalo and Hamburg, NY.
Reviews (6)
Theresa Lysek
Sep 26, 2021
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Sydney was very helpful today when I needed my pool water checked. She told me all I needed was some shock when Colleys said that my pool water was very acidic and had me spending hundreds of dollars on chemicals. I'm so happy I no longer use them. Thank you Fisher Pools for actually caring about your customers and not just seeing dollar signs. Highly recommend Fisher Pools for your pool needs!
Kay Conrad
Nov 20, 2020
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Staff is friendly, knowledgeable, and helpful. We travel 25 miles up there just to get our water tested. That's how much we trust them!
Kathy DAngelo
Jun 19, 2020
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Poor customer service. Asked for estimate on pool equipment & installation in early June. Pro: Store rep did show up, just not on scheduled date; we called to ask where he was when appointment wasn't kept. Con: we've been waiting ever since for the estimate, despite multiple calls to the rep ( it's 7/16 today). A competitor was here last week; he didn't leave the driveway until he completed and presented his estimate. That's how it's done, Fisher.
James Maloney
Jan 05, 2019
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Very bad experience. Handed over $5,000 cash for deposit on hot tub. Was told 3-4 weeks. Kept getting told it shipped and then told there was production problems, didn't ship. He couldn't even keep his stories straight. They took my $4000 balance payment and told me they'd make sure it was delivered when I wanted. Told him any day of the week and he said he can't. Told me mid-day Saturday was the only thing he had even though I told him I wasn't home. I strongly do NOT recommend this company, especially if you pay with cash.
Peter Schlee
May 12, 2018
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Ordered a cover for our hot tub, 2 months after order we call and they say it was screwed up and would have to be rush ordered. Sales guy said he'd call back in a week or so. That was over a month ago. Pretty pathetic customer service and a classic case of this guy promising everything and delivering nothing.
Ricardo Ski
May 05, 2018
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Great place with a personal greeting. Cory is the best, all the staff is more than helpful. Unlike other places who don't even look you in the eye.
