Business Details
21 Years
experience
Custom In-Ground Pool Builder in Lockport, NY
Chameleon Pools has been dedicated to delivering exceptional pool and spa experiences in Western New York for over two decades. Founded in 2005, our commitment to quality and integrity is reflected in every project we undertake, from custom in-ground pool construction to comprehensive maintenance services. As a member of the National Spa & Pool Institute (NSPI), we adhere to rigorous industry standards, ensuring every pool we build is structurally sound, aesthetically pleasing, and tailored to our clients' unique needs. Our lifetime guarantee on gunite pool shells and partnerships with trusted equipment providers like Pentair underscore our dedication to long-term customer satisfaction. With a focus on personalized service, we guide clients through every stage of their project, from initial consultation to final installation, while maintaining full transparency and accountability.Our team of skilled professionals combines technical expertise with creative design to transform backyards into functional, luxurious retreats. Whether renovating aging pools, performing seasonal openings and closings, or offering flexible financing options, we prioritize client education and empowerment. Our reputation for reliability is reinforced by our Better Business Bureau membership and a track record of satisfied customers who serve as living testimonials to our work. By staying at the forefront of industry innovations and maintaining strict quality control measures, we ensure every Chameleon Pool delivers enduring value and enjoyment. Our mission remains clear: to lead the pool and spa industry by consistently exceeding expectations through superior craftsmanship, cutting-edge technology, and unwavering customer service.
Services
Pool Construction
Pool Renovation
Pool Maintenance
Pool Opening
Pool Closing
Details
- Year established: 2005
Highlights and features
- We offer a lifetime guarantee on gunite pool shells.
- Our NSPI-certified team follows strict construction standards.
- We are a Better Business Bureau member with proven reliability.
- Financing options available through Lyon Financial.
- Serving Western New York with personalized pool solutions.
Associations and certifications
- National Spa & Pool Institute (NSPI)
Services
Pool Construction
We build custom in-ground pools using gunite, vinyl, and concrete materials. Our NSPI-certified construction ensures structural integrity with straight walls, level surfaces, and smooth finishes. Clients receive personalized design consultations, material selection assistance, and permit coordination. Every project includes a lifetime guarantee on gunite pool shells.
Pool Renovation
Our renovation services restore aging pools through liner replacements, feature updates, and complete redesigns. We address structural issues while enhancing aesthetics and functionality. Projects include new water features, lighting upgrades, and surface resurfacing to modernize existing pools while maintaining safety standards and operational efficiency.
Pool Maintenance
We offer weekly, bi-weekly, and monthly maintenance programs covering cleaning, chemical balancing, equipment checks, and winterization. Services include vacuuming, filter maintenance, water testing, and safety cover installations. Our technicians ensure optimal water quality and equipment performance throughout the swimming season.
Pool Opening
Our spring pool opening service includes cover removal, water level adjustment, equipment inspection, and chemical balancing. We perform comprehensive system checks to ensure safe operation before the first use. Clients receive water quality verification and equipment functionality confirmation upon completion.
Pool Closing
We prepare pools for winter with water level reduction, equipment winterization, chemical treatment, and secure cover installation. Our process protects pool structures during cold months through proper drainage, antifreeze application, and safety cover anchoring to prevent damage from freezing temperatures.
People
Bob Wray
President
Bob Wray leads Chameleon Pools with a commitment to honesty and integrity. He prioritizes client communication and ensures every project meets NSPI standards. With over 15 years in the industry, he focuses on delivering personalized pool solutions while maintaining operational excellence.
Questions
What pool services does Chameleon Pools offer?
We provide in-ground pool construction, renovations, maintenance, seasonal openings/closings, and financing options for residential and commercial clients.
Do you service both residential and commercial properties?
Yes, our services cater to both residential homeowners and commercial establishments requiring pool solutions.
What areas do you serve?
We operate throughout Western New York, including Buffalo and Lockport areas.
What warranties do your pools include?
We offer a lifetime structural guarantee on gunite pools and 3-year manufacturer warranties on Pentair equipment.
How does your pool construction process work?
Our process includes consultation, design, permitting, excavation, and installation with personalized client involvement at every stage.
Reviews (4)
Andrew Romel
Jul 27, 2021
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THESE GUYS ROCK! We had a pump cease, and they showed up with a replacement within a few hours. They replaced the pump and fixed the terrible plumbing left behind by the last place.
Steve F.
Nov 19, 2020
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If your not calling these guys for your pool you're making a mistake! They installed a gunite pool with spa & 600sq ft of exposed aggregate in 3.5wks! The workers were great & answered any questions I asked. It was hard to find pool companies with good reviews online but my experience with Chameleon has been awesome! So glad we went with them!
Craig Scarupa
May 28, 2019
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Huge thank you to Mark at Chameleon Pools. In ground pool had the filter motor replaced 3 weeks ago by original pool installation company. Two weeks ago we open the pool, motor does not work. Original company put me on the service list, two weeks later no service, pool not clean, with no firm service date. Called Mark at Chameleon Pools today on my lunch, at 2:30 he calls back and the motor is fixed! Pool now clean, wow, thanks Mark!
Jan Prystawski
May 27, 2019
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The worst. After 4 years no resonse. Mega tries to fix. New Liner has pulled away from edges. Quick fixes from former employee. Main drain doesnt work.
