Business Details
29 Years
experience
Your Hot Tub & Spa Experts in Kansas City
At Hot Spring of Kansas City, we have dedicated over 25 years to providing Kansas City and its surrounding communities with premium hot tubs, swim spas, and saunas. As the metro area's exclusive dealer for the world's leading hot tub brand since 1997, our expertise in hydrotherapy solutions has made us a trusted name in relaxation and wellness. Our factory-trained service technicians specialize exclusively in the products we sell, including Hot Spring, Limelight, Hot Spot, and Freeflow models, ensuring unparalleled support for every customer. We pride ourselves on offering comprehensive solutionsfrom product selection and expert installation to ongoing maintenance and water care servicestailored to residential and commercial needs.Our team understands that purchasing a hot tub represents a significant investment, which is why we provide free in-home consultations, test soaks, and personalized water analysis to help customers make informed decisions. With a strong focus on customer satisfaction, our commitment extends beyond the sale through durable products, transparent advice, and responsive after-sales support that has earned us numerous five-star reviews and repeat business. Whether you're seeking therapeutic relief, family recreation, or an outdoor luxury addition to your property, our knowledgeable staff remains dedicated to helping you find the perfect fit for your lifestyle and budget.
Services
Hot Tubs
Swim Spas
Saunas
Water Care
Accessories
Service Requests
Test Soak
Trade-Ins
In-Home Consultation
Free Water Analysis
Details
- Year established: 1997
Highlights and features
- We offer over 25 years of specialized expertise in hot tubs and hydrotherapy solutions.
- Our factory-trained technicians service only the products we sell for consistent quality.
- We provide free in-home consultations to help determine perfect spa locations and sizes.
- We guarantee transparent pricing with no hidden fees for all our products and services.
- We maintain 24/7 customer support availability for urgent spa maintenance requirements.
What people say
Outstanding service
Knowledgeable staff
Prompt installations
No pressure sales
Loved the experience
Services
Hot Tub Sales
We offer a comprehensive selection of premium hot tubs from trusted brands like Hot Spring and Limelight. Our inventory includes various sizes and configurations to accommodate different needsfrom compact 2-3 person models to spacious 7-person luxury spas. All units feature energy-efficient designs, advanced jet systems, and durable construction materials. Factory-trained consultants help customers choose the perfect model based on seating preferences, therapeutic requirements, and available space during personalized showroom visits or free in-home consultations.
Spa Maintenance Service
Factory-certified technicians provide professional installation, routine maintenance, and repair services for all brands we sell. Our service team specializes in troubleshooting mechanical issues, replacing components like pumps and heaters, and addressing water chemistry concerns. We offer both scheduled maintenance plans and emergency repair options with prompt response times. Technicians arrive fully equipped with genuine replacement parts and follow manufacturer-recommended protocols to ensure long-term equipment reliability and optimal performance for residential and commercial clients.
Water Testing
We provide complimentary water analysis services to help maintain proper chemical balance in hot tubs. Customers can bring water samples to our showroom during business hours or use our free on-site testing service during scheduled maintenance visits. Our team examines key parameters including pH levels, alkalinity, calcium hardness, and sanitizer concentrations to ensure safe, bacteria-free water conditions. We recommend testing every two weeks and offer tailored chemical recommendations based on individual usage patterns and environmental factors.
In-Home Consultation
Our specialists conduct detailed site assessments to determine ideal hot tub placement and requirements. Services include measuring available space, evaluating electrical capacity, and recommending appropriate foundation options like concrete pads or synthetic decking. Consultants demonstrate how to properly operate and maintain spa equipment, explain safety precautions, and suggest complementary accessories. We provide personalized guidance regarding local building codes and permit requirements to ensure compliance during installation while helping clients understand long-term operational costs.
Swim Spa Solutions
We carry a complete line of swim spas designed for fitness training, rehabilitation, and recreational use. Our selection includes models with adjustable current systems for swim training, resistance exercises, and aquatic therapy. Available options range from compact units suitable for residential backyards to commercial-grade installations for fitness centers and rehabilitation facilities. All swim spas feature durable construction materials, energy-efficient systems, and customizable configurations. Our team provides expert advice on selecting appropriate current strength, interior layout, and additional features like underwater lighting and sound systems.
People
Ryan Romsland
Sales Representative
With over a decade of experience in the hot tub industry, Ryan specializes in helping customers select the perfect spa solution for their lifestyle. He focuses on personalized consultations, ensuring clients understand technical specifications and maintenance requirements while providing ongoing support throughout ownership. Ryan consistently receives praise for his no-pressure approach and product knowledge.
Adam Murphy
Sales Consultant
Adam has built a reputation for exceptional customer service through his transparent sales approach and comprehensive product understanding. He guides clients through the entire purchasing process, from initial research to post-installation support, while maintaining a strong focus on finding cost-effective solutions that meet individual needs and budgetary constraints.
Questions
What hot tub brands do you carry?
We exclusively carry Hot Spring, Limelight, Hot Spot, and Freeflow brands—the top-selling hot tub manufacturers known for durability, energy efficiency, and therapeutic features.
Do you offer financing options?
Yes, we provide flexible financing solutions with competitive rates to help customers afford premium hot tubs while offering transparent cost breakdowns without hidden fees.
Are test soaks available?
We offer free private test soaks at our Lenexa showroom so customers can experience different hot tub models and jet configurations before purchasing.
What maintenance services do you provide?
Our factory-trained technicians offer installation, routine maintenance, chemical balancing, and repairs using genuine parts while maintaining 24/7 emergency service availability.
Can you help determine proper hot tub placement?
Our specialists provide free in-home consultations to assess ideal locations based on electrical requirements, space considerations, and local building codes for secure installations.
Do you sell swim spas?
Yes, we carry a complete selection of swim spas designed for fitness training, rehabilitation, and recreational use with adjustable current systems and customizable features.
Reviews (5)
Jared H.
Mar 17, 2022
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I've had my hot tub now for 2 years. Worked with Adam to figure out which hot tub was best for me, everything I'd need ahead of time to prepare, and they delivered flawlessly. After 2 years, my hot tub runs as good as the day I bought it. Water maintenance is honestly pretty easy using the (non saltwater) system my hot tub came with. Everyone I've talked to here has been helpful and friendly, even the 3 guys who delivered the tub.
I've asked questions off and on about a variety of things over 2 years, including phone calls, texts, emails, sometimes sending pictures, and they've always answered me and helped me out. I expect if I ever need to replace my hot tub I will return here for another.
I've asked questions off and on about a variety of things over 2 years, including phone calls, texts, emails, sometimes sending pictures, and they've always answered me and helped me out. I expect if I ever need to replace my hot tub I will return here for another.
Alex Hess
Jan 10, 2022
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Wife and I ordered a Vanguard from Adam Murphy in March 2021. Adam was friendly, knew his product inside/out, and was very helpful during the sales/ordering process. We knew we were about 9-10 months out due to pandemic demand. The spa arrived in early January as promised and we couldn't be happier about it. The team that delivered/installed the spa was top notch. Adam was professional, knowledgeable, patient, and proactive during the entire process.
He took care of us during the sales/ordering process, answered any questions we had while waiting for the delivery, was amazing during setup/training, and continues to be available for help now that the transaction is complete. I highly recommend Hot Spring Spas of KC! Great product and great team!
He took care of us during the sales/ordering process, answered any questions we had while waiting for the delivery, was amazing during setup/training, and continues to be available for help now that the transaction is complete. I highly recommend Hot Spring Spas of KC! Great product and great team!
Jeffrey Lenius
Dec 22, 2021
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We purchased a hot tub at Hot Springs KC for our patio project and have had a great experience. Ryan has been absolutely fantastic to work with. We were unsure of what size to get and he walked us through the different models. He also made a complementary site visit to our house to discuss placement within our project. He was great with emails and communication throughout the process. Due to COVID, we did have to wait about 9 months for the hot tub to arrive, but this was unavoidable.
He kept us up to speed on the timeline and followed up with us before and after delivery. My only minor complaint is that the instructions that come with the hot tub are a little confusing to get it up and running. Luckily Ryan has helped answer all our questions and walk us through every step of the way. One of the most important things for us has been the customer service "after the sale". Ryan continues to help us out with any questions and advice to keep the tub running perfect.
He took the time to walk us through all the chemical balancing steps, maintenance schedules, filter cleaning, etc. Very happy family who will definitely recommend Ryan and his team to our friends and family.
He kept us up to speed on the timeline and followed up with us before and after delivery. My only minor complaint is that the instructions that come with the hot tub are a little confusing to get it up and running. Luckily Ryan has helped answer all our questions and walk us through every step of the way. One of the most important things for us has been the customer service "after the sale". Ryan continues to help us out with any questions and advice to keep the tub running perfect.
He took the time to walk us through all the chemical balancing steps, maintenance schedules, filter cleaning, etc. Very happy family who will definitely recommend Ryan and his team to our friends and family.
Jeffrey Lenius
Dec 09, 2021
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We purchased a hot tub at Hot Springs KC for our patio project and have had a great experience. Ryan has been absolutely fantastic to work with. We were unsure of what size to get and he walked us through the different models. He also made a complementary site visit to our house to discuss placement within our project. He was great with emails and communication throughout the process. Due to COVID, we did have to wait about 9 months for the hot tub to arrive, but this was unavoidable.
He kept us up to speed on the timeline and followed up with us before and after delivery. My only minor complaint is that the instructions that come with the hot tub are a little confusing to get it up and running. Luckily Ryan has helped answer all our questions and walk us through every step of the way. One of the most important things for us has been the customer service "after the sale". Ryan continues to help us out with any questions and advice to keep the tub running perfect.
He took the time to walk us through all the chemical balancing steps, maintenance schedules, filter cleaning, etc. Very happy family who will definitely recommend Ryan and his team to our friends and family.
He kept us up to speed on the timeline and followed up with us before and after delivery. My only minor complaint is that the instructions that come with the hot tub are a little confusing to get it up and running. Luckily Ryan has helped answer all our questions and walk us through every step of the way. One of the most important things for us has been the customer service "after the sale". Ryan continues to help us out with any questions and advice to keep the tub running perfect.
He took the time to walk us through all the chemical balancing steps, maintenance schedules, filter cleaning, etc. Very happy family who will definitely recommend Ryan and his team to our friends and family.
Ronda Schulte
May 14, 2021
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We purchased a Hot Springs Spa hot tub Summer 2020. My husband and I have been extremely pleased with the experience from purchase, installation and follow up care. The salesperson was informative and the monitoring and help questions have been valuable toward our understanding of the new tub. Based on our three month experience of Hot Spring Spas, we highly recommend the tub quality and care procedures they support.
