Business Details
31 Years
experience
Emergency
services
Professional Pool Maintenance Services Phoenix
Arizona Pool Service has been a trusted provider of comprehensive pool maintenance and repair solutions for 25 years. Our family-owned business, operated by Nick and Jen Masse, specializes in weekly pool cleaning, equipment installation, green pool remediation, and specialized treatments like acid washes and calcium removal. We utilize industry-leading techniques such as glass bead blasting for tile restoration and full-strength chlorine washes to eliminate algae. Our technicians are trained professionals who include all necessary chemicals in service packages, providing cost-effective solutions while extending equipment longevity.We serve Phoenix metropolitan areas including Chandler, Gilbert, Queen Creek, and Scottsdale, maintaining strict adherence to safety protocols and environmental standards. Our commitment to quality is demonstrated through detailed service reports and partnerships with organizations like Autism Speaks. With ROC certifications #352806 and #353265-Arizona Pools, we combine technical expertise with personalized service to ensure optimal pool health and customer satisfaction.
Services
Pool Repairs
Acid Washing
Filter Cleaning
Chemical Balancing
Calcium Removal
Equipment Installation
Green Pool Cleanup
Tile Cleaning
Salt Pool Maintenance
Pool Remodels
Details
- Year established: 1995
Highlights and features
- 25 years of specialized pool maintenance expertise
- Family-owned business with personalized service approach
- All-inclusive service packages with included chemicals
- Patented calcium removal system using glass bead blasting
- Detailed service reports with proof of completion
Associations and certifications
- ROC #352806
- ROC #353265-Arizona Pools
Services
Weekly Pool Maintenance
Our comprehensive weekly maintenance includes brushing pool surfaces to prevent algae buildup, netting debris, backwashing filters, and chemical level adjustments. Technicians test and balance pH and chlorine levels while providing equipment inspections to prevent issues. All necessary chemicals are included in service packages.
Calcium Deposit Removal
Specialized calcium removal uses eco-friendly glass bead blasting to eliminate mineral deposits without damaging porcelain or clay tiles. The process vacuums debris and restores surface appearance in 2-3 hours at a fraction of tile replacement cost.
Acid Washing
Professional acid washing removes mineral buildup by applying diluted acid solution to drained pools. This process reveals fresh plaster layers while preventing over-acidification damage through controlled application techniques.
Chlorine Wash
Chlorine washes combine pool draining with direct application of full-strength liquid chlorine to eliminate algae spores. The process includes manual scrubbing and overnight drainage using auto-shutoff pumps for effective green pool remediation.
Filter Maintenance
We service all filter types including DE, cartridge, and sand systems. Services include monthly backwashing for DE filters, semi-annual cartridge cleaning, and 3-5 year sand replacement cycles to maintain optimal filtration efficiency.
People
Nick Masse
Co-Owner
Nick Masse co-owns Arizona Pool Service with 25 years industry experience. He oversees daily operations and technical training while supporting military and autism charities.
Jen Masse
Co-Owner
Jen Masse manages business operations for Arizona Pool Service. She contributes to strategic planning and community initiatives while supporting family-oriented service approaches.
Questions
What areas do you service?
We serve Phoenix metro areas including Chandler, Gilbert, Queen Creek, Scottsdale, Tempe, and surrounding communities.
Do you offer emergency pool repairs?
Yes, we provide emergency service for critical pool issues with technician availability during standard business hours.
What's included in weekly maintenance?
Weekly service includes brushing surfaces, debris removal, filter backwashing, chemical testing, and equipment inspections with all necessary chemicals provided.
How often should filters be cleaned?
Cartridge filters require cleaning every 4-6 months, DE filters monthly backwashing, and sand filters need media replacement every 3-5 years.
Do you service salt water pools?
Yes, we offer specialized maintenance for salt water pools including salt cell cleaning and chlorine generator system optimization.
What payment methods do you accept?
We accept cash, checks, and major credit cards for all our pool service packages and repair work.
Reviews (6)
Kyrie M.
Nov 03, 2021
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Az pool service saved our butts when our pump went out. They provided good communication, professional friendly, quick service, and an affordable repair on a typically expensive pump. Will definitely be using them for our pool service needs going forward. Highly recommend. Service: Pump repairs & installation
Leisha Bundy
Oct 28, 2021
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I bought a new house. And as soon as I moved in, the pool instantly turned green. Arizona Pool was very quick in responding. In just a couple of days, my pool now looks fantastic!
Ron Lombardino
May 30, 2018
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Nick had replaced my pool light in a quality, timely manner at a fair price. He also drained my pool, and made sure everything went well. I am a realtor, and will always recommend this company for their quality, exceptional work. I will only recommend the best!
Trevor Lowe
May 20, 2018
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Arizona Pool Service has been nothing but outstanding. They have been servicing my pool for a few years now. They have always shown up when advised, professional in person and on the phone. If I ever have an issue, they are quick to answer the phone and are out here either same day or next day to fix. I couldn't be happier with the service and professionalism of this company! Highly recommend Nick and Arizona Pool Service
Dustin Nickerson
May 11, 2018
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Nick has always been a fantastic and professional pool guy for my family. I call and he answers any questions I have helping to find the most economical way to fix the problem. The pool always looks great and he is timely in responding. I would recommend them to anyone pool, fountain, or pond!
William Schultz
Apr 12, 2018
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I always call Arizona Pool Service when I need help with my pool. Nick has saved me repeatedly throughout the years. He has done the acid wash on my pool. He did a great job! Nick also repaired my light. Most recently he drained and refilled the pool while checking the filter to ensure that proper filtration. Nick and Jen Masse are quality folks. You can trust them to take care of you.
