Business Details
39 Years
experience
Emergency
services
Professional Pool Management Services Staten Island
Since 1987, Pool Therapist has specialized in comprehensive pool management, operation, construction, and renovation of commercial swimming pools across the tri-state area. Our team of over 150 certified lifeguards, managers, and maintenance professionals delivers reliable service to diverse clients including educational institutions, military bases, special needs facilities, and residential communities. We maintain full licensing and insurance, operating with a 27-year legacy of excellence in pool maintenance, emergency response, and facility oversight.Our commitment to quality is demonstrated through daily inspections, computerized monitoring systems, and a radio-dispatched service fleet ensuring immediate response to client needs. With seasonal maintenance programs and 24/7 summer operations, we provide uninterrupted service to guarantee pool safety and functionality year-round.
Services
Pool Management
Maintenance
Lifeguard Services
Leak Detection
Repairs
Field Supervision
Seasonal Operations
Pool Renovations
Equipment Repair
Safety Inspections
Details
- Year established: 1987
Highlights and features
- Certified lifeguards trained in advanced emergency response protocols
- 24/7 service availability with radio-dispatched emergency response fleet
- Daily facility inspections and computerized monitoring systems
- Specialized experience with special needs facilities and educational institutions
- Over 35 years of proven expertise in commercial pool operations
Associations and certifications
- New York Consumer Affairs License
- New Jersey Consumer Affairs License
What people say
Prompt service
Professional staff
Reliable maintenance
Well-trained lifeguards
Exceptional response times
Services
Pool Management
We provide comprehensive management of commercial pools including daily operations, staff supervision, and regulatory compliance. Our services ensure consistent maintenance standards, safety protocols, and facility readiness through computerized monitoring systems and daily inspections by experienced field supervisors.
Lifeguard Services
Our certified lifeguards receive advanced training in emergency response, CPR, and first aid. We staff pools with qualified personnel trained in both American Red Cross standards and our proprietary risk management program, ensuring optimal safety for all aquatic facilities.
Leak Detection
Our technicians use specialized equipment to identify and repair pool leaks. This service prevents structural damage and water waste while maintaining proper pool functionality. We offer prompt diagnostic assessments and repair solutions for both above-ground and in-ground pools.
Seasonal Maintenance
We handle complete seasonal preparation including pool opening, winterization, acid washing, and equipment checks. Our technicians ensure proper chemical balance, equipment functionality, and winter cover installation to protect pools during off-season periods.
Field Supervision
Experienced supervisors conduct daily facility inspections and provide technical support to on-site staff. Our supervisory team with average 10+ years experience ensures consistent service quality, addresses maintenance issues promptly, and serves as client liaison for operational concerns.
People
Arnold Roaker
President
With over 35 years in pool management, Arnold leads Pool Therapist as a safety advocate and industry expert. He specializes in aquatic risk management and has developed training programs adopted by national pool management associations.
Questions
What commercial pool services do you offer?
We provide full-service management including maintenance, lifeguard staffing, leak detection, equipment repair, seasonal pool operations, and field supervision for commercial facilities.
Are your lifeguards certified?
All lifeguards receive American Red Cross certification and complete our advanced training program covering emergency response, water chemistry, and pool operations.
Do you offer emergency pool services?
Yes, our radio-dispatched service fleet provides 24/7 emergency response for mechanical breakdowns and urgent maintenance issues during operating seasons.
What areas do you service?
We serve commercial pools throughout the tri-state area including New York, New Jersey, and Staten Island locations.
How do you ensure service quality?
Daily facility inspections, computerized monitoring systems, and experienced field supervisors maintain consistent service standards across all client locations.
Reviews (5)
Anthony Trapani
Jun 08, 2020
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Great place to work. I have been here for 8 years now and this was my first real job. They taught me so much about responsibility, and how to talk to people. I highly recommend working for the pool therapist if you are looking for an exciting summer job.
Shane Moser
Apr 20, 2020
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Got offered to work 2 hrs a day cleaning the bathrooms 4 days a week as my permanent schedule at hillside after texting Mr. Roaker that I wasn't feeling well and was wondering if someone could cover me the next day. I had also said if he didn't have anyone to cover I would come in as it was late notice. Sent text at 8pm night before he didn't see it until 5 am. Reason was because you can't take a day off a summer job. Worked full time hours. At first he seems fair but the summer heat must really get to him. Quick to fire anyone for his own mistakes as well. Good job if you're just about a bag but it's not a job you'll enjoy
Kristen Padell
Jan 11, 2020
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Pool Therapist is an excellent first job. I worked for this company from the time I was 15, starting as a lifeguard, until I was about 22, where I ended my career there as a manger. I learned so much from this job, skills that I carry to this day, especially social skills in dealing with the public. I made many friends that I still have to this day. The owner, Stu, and the office manager, June, were so patient and easy to work for. I enjoyed my time at this company very much. It is a great seasonal job for anyone looking for summer work.
Loren Messina
Jan 06, 2020
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I first started working at Pool Therapist when I was 16 and from the moment I started there I had a positive experience. The management was very friendly and accommodating. June and her staff made sure that my work schedule was fair and if there was ever a conflict she would start working on a solution immediately. I was happy I was part of such a successful local business.
Jeff Samerson
Dec 19, 2019
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The "Pool Therapist" people installed my pool and did an awesome job. They tore the surroundings up and put it all back neatly. The owner called and checked on us to make sure we were happy with his work. I reccomend them to anyone who wants a cost effective, professional job done.
