Business Details
We are America's Above Ground Pool Experts with over 30 years of industry experience. Our team has dedicated decades to mastering the design, engineering, and distribution of premium above ground and semi inground swimming pools. We understand that choosing the right pool is a significant investment for your home and family. Our expertise allows us to guide customers through every step, from selecting the perfect model to understanding installation requirements. We take pride in our A+ rating from the Better Business Bureau, which reflects our commitment to ethical business practices. Our customers have entrusted us with over 100,000 verified reviews, a milestone that demonstrates our consistent delivery of quality products and service.
We solve the challenge of backyard transformation by offering pools that combine aesthetic beauty with structural durability. Our professional standards are upheld through partnerships with leading brands like Hayward, GLI Pool Products, and Swimline. We ensure every pool we sell meets rigorous quality checks and comes with comprehensive manufacturer warranties. Client satisfaction is our primary focus, which is why we offer free shipping on all pools and flexible financing options through Affirm. We also provide educational resources, including a free Pool Selection Guide, to empower our customers with knowledge. Our goal is to make the process of owning an above ground pool as seamless and rewarding as possible.
We solve the challenge of backyard transformation by offering pools that combine aesthetic beauty with structural durability. Our professional standards are upheld through partnerships with leading brands like Hayward, GLI Pool Products, and Swimline. We ensure every pool we sell meets rigorous quality checks and comes with comprehensive manufacturer warranties. Client satisfaction is our primary focus, which is why we offer free shipping on all pools and flexible financing options through Affirm. We also provide educational resources, including a free Pool Selection Guide, to empower our customers with knowledge. Our goal is to make the process of owning an above ground pool as seamless and rewarding as possible.
Highlights and features
- We have over 30 years of industry experience.
- We hold an A+ rating with the Better Business Bureau.
- We offer free shipping on all pool orders.
- We have over 100,000 verified customer reviews.
- We provide flexible financing options with Affirm.
Services
Above Ground Pools
We offer a diverse range of above ground swimming pools designed for residential backyards. These pools feature durable materials like steel with anti-corrosion sealants and corrosion-resistant aluminum. Customers benefit from models that combine long-lasting strength with elegant aesthetics.
Semi Inground Pools
Our semi inground pools provide a unique alternative that blends the affordability of above ground pools with a more permanent, built-in look. These models are engineered for partial burial, offering enhanced visual appeal and structural stability. Homeowners gain a sophisticated backyard centerpiece without the cost of a full inground installation.
Saltwater Pools
We provide saltwater pool systems that offer a gentler swimming experience compared to traditional chlorine pools. These models utilize advanced resin composite walls and high-tech components for superior corrosion resistance. Customers enjoy reduced chemical maintenance and a more comfortable swimming environment.
Pool Supplies
Our extensive inventory of pool supplies includes chemicals, liners, equipment, and cleaning accessories for complete pool maintenance. We carry top brands such as Hayward, Pleatco, and HydroTools to ensure reliable performance. This allows pool owners to find everything they need for opening, closing, and ongoing care in one place.
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Reviews (6)
Daniel Trivette
Jun 15, 2022
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I shopped several online pool distributors before choosing a pool from Pool Factory. What sold me on their pool was not only the best price but the customer reviews. Now I know why they have such good reviews. During installation my pool installer damaged a leg. I sent Pool Factory an online request for part replacement (after hours) and they called me first thing the next morning to let me know a replacement leg was being sent to free of charge.
I received the part in 2 days. A couple weeks after installation a small hole developed in the seam of the liner causing the pool to drain. I again notified them through online customer service section and they called me as soon as business opened to inform me they were rushing a new liner to me to get the pool back up and running. They walked me through their simple warranty process and were extremely friendly during both interactions. Other than the original liner malfunction all pool parts seemed to be quality parts and we are pleased with our purchase. I would highly recommend this company.
I received the part in 2 days. A couple weeks after installation a small hole developed in the seam of the liner causing the pool to drain. I again notified them through online customer service section and they called me as soon as business opened to inform me they were rushing a new liner to me to get the pool back up and running. They walked me through their simple warranty process and were extremely friendly during both interactions. Other than the original liner malfunction all pool parts seemed to be quality parts and we are pleased with our purchase. I would highly recommend this company.
Blake C.
May 16, 2022
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It's been a year since our purchase of a Salt Water 5000 above ground pool. All of the products have been reliable and good quality. I did call the Pool Factory customer service line and received great technical support from the engineering team within the same day. I have been very happy with all parts of this purchase and our wonderful new pool. Tip: be sure to rent a transit tool to make sure the pool dirt and wall is level before you put your sand down.
I used a level and board but was off by 2 on one side after the water was added. Doh! I had to drain and relevel the dirt and sand then raise half of the wall. I wish I had spent the $75 to rent the tool the first time.
I used a level and board but was off by 2 on one side after the water was added. Doh! I had to drain and relevel the dirt and sand then raise half of the wall. I wish I had spent the $75 to rent the tool the first time.
John Amalfitano
May 08, 2022
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The Pool Factory is easy and a pleasure to deal with. Their products are excellent and the prices are great. Customer service gets back to you very quick and are always super professional! I highly recommend this company for ALL your pool supply needs!
Tina R.
Apr 20, 2022
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Phenomenal customer service! We love The Pool Factory & highly recommend them to anyone looking for a pool or pool supplies. Our 30' x 54 Melenia pool is absolutely beautiful. Couldn't be happier with how everything turned out.
Michael Ludwig
Feb 24, 2022
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The pool kit itself was good and worked out but DO NOT BUY a liner from them. First off from my pool installer, quality liners are sold in milliliter vs what they sell gauge. Gauge is not as thick as milliliter and by labeling it as gauge they get away with it. So purchase a quality liner from an independent company. Second after purchasing a 25 gauge liner from the pool factory, I immediately(within the 1 year warranty) after a month of use had several pin hole leaks.
After contacting the company their solution was to send me a patch kit or remove the liner n cut out the pinhole section to have the warranty honored. Really? So your telling me to drain the pool have it removed and then you will determine if it's warrantied? Cmon guys? So of course I was stuck on patching the pinholes instead of losing money n time. Do yourself a favor and do not buy a liner from them.
After contacting the company their solution was to send me a patch kit or remove the liner n cut out the pinhole section to have the warranty honored. Really? So your telling me to drain the pool have it removed and then you will determine if it's warrantied? Cmon guys? So of course I was stuck on patching the pinholes instead of losing money n time. Do yourself a favor and do not buy a liner from them.
Harry C.
Oct 07, 2021
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We purchased the 24'x54 Saltwater Aurora Round Pool. This was a very smooth process for us. The site was easy to navigate and make our selections. The trucking company contacted us as soon as they received the shipment and delivered it on our schedule. All the pool components arrived in perfect condition with easy-to-follow installation manuals. We had no issues with our order and recommend the Pool Factory for your pool needs.
