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Business Details
50+ Years
experience
Your Trusted Partner for Pool Services in Wilmington, DE
Colony Pool Service has been a trusted name in pool maintenance and services since 1970, serving homeowners and commercial clients across Delaware and Southeastern Pennsylvania. Our family-owned business combines decades of hands-on experience with a commitment to quality service, offering comprehensive solutions including pool openings, closings, maintenance, repairs, and equipment sales. We prioritize customer education to ensure clients understand their pool systems and maintenance needs.

Our team of factory-trained technicians delivers prompt, reliable service using industry-leading products and equipment. With a focus on transparency and customer satisfaction, we guarantee frost damage protection during winterization and offer financing options for major projects. Our 50-year legacy reflects our dedication to maintaining the highest standards in pool care and customer service.
Services
Pool Opening Pool Closing Winter Watch Leak Detection Pool Maintenance Vinyl Liner Repair Pool Inspection Commercial Services Pressure Washing Pool Supplies
Details
  • Year established: 1970
Highlights and features
  • We offer 50 years of specialized pool service experience in DE and PA.
  • Our factory-trained technicians provide prompt, reliable repairs and maintenance.
  • We guarantee frost damage protection during professional pool winterization.
  • We offer financing options for major pool projects over $5,000.
  • Our team provides comprehensive pool education to help customers understand their systems.
What people say
Excellent customer service Crystal clear pools Prompt and professional Knowledgeable technicians Reliable maintenance
Services
Pool Opening
Our professional pool opening service prepares your pool for summer by removing winter covers, reassembling equipment, and balancing water chemistry. We ensure all systems function properly to prevent costly repairs. Clients receive expert guidance on maintaining optimal pool conditions throughout the season.
Pool Closing
Colony's pool closing service protects your investment through proper winterization techniques including line blowing, filter cleaning, and winter cover installation. We guarantee frost damage protection when service is completed before freezing weather arrives in Delaware and Pennsylvania.
Winter Watch
This maintenance program prevents winter damage by periodically checking pools between closing and opening dates. Services include water level management, chemistry treatment, and cover security to prevent algae growth and structural damage during cold months.
Leak Detection
Using advanced technology like pressure testing and acoustic detection, we identify and repair leaks in underground lines. Our technicians confirm repairs through re-pressurization, ensuring long-lasting solutions for both residential and commercial pool systems.
Pool Maintenance
We offer customized weekly or bi-weekly maintenance plans that include equipment checks, water testing, and thorough cleaning. Our technicians balance chemicals, clean filters, and perform necessary repairs to maintain safe, sparkling pools throughout the swimming season.
People
Kyle Elam
President
As President of Colony Pool Service, Kyle Elam leads with 20+ years of family-owned pool industry experience, overseeing operations and service quality across Delaware and Pennsylvania locations.
Kevin
Manager
Kevin manages daily operations at Colony Pool Service, ensuring efficient delivery of pool maintenance and repair services while maintaining high customer satisfaction standards in Southeastern PA.
Questions
What services does Colony Pool Service offer?
We provide pool openings, closings, maintenance, leak detection, vinyl liner repairs, inspections, and commercial services across Delaware and Southeastern Pennsylvania.
Do you offer financing options?
Yes, we offer financing through HFS Financial for projects over $5,000 with no equity required and fixed interest rates.
What areas do you serve?
We serve Wilmington and Middletown, DE, West Chester, PA, and surrounding areas in Northern Delaware and Southeastern Pennsylvania.
Can I schedule services online?
Yes, our website allows online booking for pool openings, closings, and maintenance services through our secure scheduling system.
Are your technicians certified?
Our team includes factory-trained technicians certified in pool equipment repair and maintenance, with specialized expertise in Pentair and Raypack systems.
Reviews (7)
Dale Hoops
Jun 12, 2022 Report
Service has deteriorated in 2022. My pool is dark green in between service 2x so far. I called twice this week to ensure they would come out to correct it. Was assured that service would be here Friday and no one showed up, no phone call or email. I'm stuck with an unusable pool for a pool party. I never had any issues like this prior to this year. Disappointed
Irene Hunter
May 24, 2022 Report
Communication was the problem and the lack of customer service. All services are sold a la.carte. Unfortunately, we weren't offered of all the services necessary to successfully open our pool. We ended up paying the price we would have normally for a full service (which is the same all the other local companies charge) while unknowingly agreeing for half the service. The day the serviceman was scheduled no one showed up or called, I had to contact them, and the person still never came.

The next business day still no communication I had to contact them again. When the servicemen finally came, they barley wanted to say hello and the passenger had his foot hanging out of the window! Needless to say, that experience wasn't the best, they left never informing us that they were done, no pool updates, suggestions nothing! In addition, our pump was not properly primmed and they left a few screws raised around the pool which is a trip hazard.

Upon speaking to the owner, he was not very helpful. No apology and basically said, it's your pool do it yourself and I'm doing you a favor by not charging you to come back out. Never again will I work with this company.
John Porreca
Jul 27, 2021 Report
Never answered the phone. Called several times during normal hours and after 10 rings it went to voicemail.
Wayne Z.
Jun 19, 2021 Report
If I could give ZERO stars I would. I was happy with this company UNTIL they were purchased by the new owner. I have spent a lot of monies having a new pump and filter system installed last year. When the filter was installed they cracked the pipes and it was to be corrected this year, however, the NEW owner is NOT honoring the commitment and wants to charge for the repair, even though the replacement is under warranty. It is stupid that he would throw away many years of service for a couple of hundred dollars. DO NOT use this company, they are terrible and their customer service is also terrible.
David W.
Jun 04, 2021 Report
Have used his service for opening, closing and pool maintenance for over five years. They are very good at what they do, and have the heavy duty equipment to do things quickly. I recommend a maintenance contract that keeps things in shape, rather than a call to them to bail you out of a visit from the swamp monster. I experienced the swamp monster in my pool in Florida, cost me enough for three years of normal professional maintenance from a company like Colony. Completely drain the pool, system followed by acid wash to kill the black mold.
Karen Tate
Jun 02, 2021 Report
We have used Colony for everything from emergency o ring purchases to ordering a replacement pool cover, and they are always pleasant and quick to help. I always feel like a valued customer and get answers to every question. We will continue to trust Colony with our pool needs!
Wayne Zawaski
May 25, 2021 Report
Terrible company to deal with. Bought a NEW filter and pump end of last season. The installer cracked the pipe during installation, said would repair it this season because was under warranty. Now the company was sold, and the NEW owner is not honoring his commitments. DO NOT USE THIS COMPANY, BUYER BEWARE...