Business Details
We are a family-owned pool company that has proudly served the Capital District since 1997, bringing more than two decades of hands-on experience to every project we undertake. Our team brings fourteen years of industry knowledge to the business, and we have spent the years since continuously refining our craft through ongoing education and product training. We are fully insured and trusted by our loyal customers, which reflects the professional standards we hold ourselves to on every job. Our expertise spans premium fiberglass pool installations, expert inground vinyl liner replacements, and detailed water testing and treatment services. We have built our reputation on craftsmanship, transparency, and long-term durability, ensuring that every pool we touch is built to last.
Our commitment to client satisfaction is demonstrated by the multiple Service Company of Excellence Awards we have received from the Northeast Spa and Pool Association. We have also maintained an A+ rating with the Better Business Bureau since our founding, underscoring our dedication to ethical and reliable service. We listen closely to our customers, allowing us to customize maintenance programs and chemical treatments to fit each unique situation. Our broad product knowledge enables us to identify tailored solutions that simplify pool and spa ownership. We approach every installation and renovation with the same care and precision that has defined our work for over twenty-five years.
Our commitment to client satisfaction is demonstrated by the multiple Service Company of Excellence Awards we have received from the Northeast Spa and Pool Association. We have also maintained an A+ rating with the Better Business Bureau since our founding, underscoring our dedication to ethical and reliable service. We listen closely to our customers, allowing us to customize maintenance programs and chemical treatments to fit each unique situation. Our broad product knowledge enables us to identify tailored solutions that simplify pool and spa ownership. We approach every installation and renovation with the same care and precision that has defined our work for over twenty-five years.
Highlights and features
- We have served the Capital District continuously since 1997.
- We maintain an A+ BBB rating earned and kept since 1997.
- We have earned multiple Service Company of Excellence Awards from the Northeast Spa and Pool Association.
- We are a fully insured, certified installer serving local homeowners.
- We bring over 25 years of local pool installation experience to every project.
Services
Fiberglass Pool Installation
We install premium fiberglass pools that deliver fast installation, long-lasting quality, and stunning visual results for homeowners seeking a durable, low-maintenance backyard feature. Our comprehensive process covers site evaluation, excavation, shell setting, plumbing, backfilling, and finishing touches. Each project is completed with industry-leading materials and meticulous attention to structural integrity.
Inground Vinyl Liner Replacement
We restore aging inground pools by removing faded, wrinkled, or leaking liners and installing precisely measured, high-quality replacements for a custom fit. Our service includes thorough pool structure inspection, surface preparation, and replacement of face plates and gaskets. The result is a pool that looks and functions like new, extending its usable life for homeowners.
Pool Water Testing & Treatment
We provide in-store computerized water testing paired with individualized, customized treatment plans to keep residential pools safe, clear, and properly balanced. Our services include chemical balancing, advanced shock treatments, and step-by-step guidance for both saltwater and traditional systems. Proper water chemistry protects pool equipment, surfaces, and the families who enjoy them.
Reviews (7)
Anthony Fratianni
May 20, 2022
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Critical: Professionalism, Responsiveness They never answer the phone - definitely have caller ID. If you call for a question they never pick up! Service: Inground pool installation
Peter Sleasman
Jan 01, 2021
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Always on point with knowledge and expertise! The Warner Crew at Done Right Pools &Spas has been our go to for nearly 20 years. always a helpful and friendly face waiting to greet us! Services: Swimming pool automation and controls repair, General repairs & maintenance, Pump repairs & installation, Swimming pool cover repair, Swimming pool water analysis
Shawn Powers
Jan 14, 2020
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These guys know what they're doing. They won't just point you to the chemical aisle and wish you a good day. They took the time to explain how to use the chemicals correctly to correct a condition I had been dealing with for over a month. Highly recommended
Robert Lockwood
Feb 24, 2019
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Thanks to the ladies at Done Right I just completed the easiest and dare I say, the most enjoyable pool opening in 16 years of pool ownership. Cover off on Saturday, water perfect on Tuesday. Great advise offered and no pressure to buy unneeded chemicals. Nice folks to do business with. Much thanks to Dianne and daughter.
Larry Pitts
Mar 12, 2018
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Done Right Pools gets my 1st 5 star rating. I had been getting 2 years of bad advice from a different local pool store and spent hundreds on chemicals that never did anything. I was even advised to drain 67% of my pool and refill with new water. That is when someone else recommended Done Right Pools (and thank God they did). For less than $100 I now have perfectly balanced pool chemistry. Thank you so much for your focused attention and easy advice. You guys are great, and I am a customer for life.
Jennifer Musone
Nov 24, 2017
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John of Done Right Pools is by far the most unprofessional person I have ever had the displeasure of working with. In the spring of 2017 I had the concrete around my pool and pool liner replaced. After the old concrete was removed John drained my in ground pool and then disappeared for a week without putting the track on which was required for the new concrete to be poured. He didn't return any messages and his family that works in the store wouldn't pick up the phone when they saw my number, unless I called from a different number they didn't recognize.
Anyone familiar with in ground pools should know that leaving an in ground pool empty for days is a big mistake due to the hydrostatic pressure of the ground water. Thanks to John and his incompetence the side of my pool compleatly caved in. He returned to try to fix it without much luck. My concrete contractor and his team had to do most of the work to repair the damage that John caused. After all of that John charged me an extra 650 dollars in labor to fix the side of my pool that was destroyed due to his own negligence. STAY FAR AWAY FROM THIS COMPANY!
Anyone familiar with in ground pools should know that leaving an in ground pool empty for days is a big mistake due to the hydrostatic pressure of the ground water. Thanks to John and his incompetence the side of my pool compleatly caved in. He returned to try to fix it without much luck. My concrete contractor and his team had to do most of the work to repair the damage that John caused. After all of that John charged me an extra 650 dollars in labor to fix the side of my pool that was destroyed due to his own negligence. STAY FAR AWAY FROM THIS COMPANY!
Chris Shader
May 22, 2016
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I brought pics of my pool filter in so they could order a new one. The filter had three part numbers on it so it was confusing to me as to the correct one to get. I was told that the 200 cubic foot filter was the best one so I bought it for $204.00. When it came it it was wrong. They looked at the same pics again and said that I needed the 100 cf filter and once it comes in we can settle up on the difference of price.
When I went to get the correct filter I was told that it was the same cost as the first one. I got home and liked both filters up on line and the correct filter was being sold at other pool suppliers for $65.00-$75.00. What a scam!
When I went to get the correct filter I was told that it was the same cost as the first one. I got home and liked both filters up on line and the correct filter was being sold at other pool suppliers for $65.00-$75.00. What a scam!
