Business Details
We have been manufacturing high-efficiency pool heaters in Latrobe, Pennsylvania since 1983, building over four decades of expertise in thermal energy technology. Our commitment to American-made quality ensures every Heat Siphon unit delivers unparalleled performance and longevity. We specialize in solving pool heating challenges through innovative designs that maximize energy efficiency while minimizing operational costs. Our engineering team continuously refines heating systems to adapt to evolving environmental standards and customer needs. We maintain rigorous quality control processes, with every unit undergoing thorough testing before shipment to guarantee reliability.
Our customer-centric approach prioritizes clear communication, prompt service, and personalized support for both residential and commercial clients. We stand behind our products with transparent warranties and dedicated technical assistance. Our installations are designed for seamless integration with existing pool systems, ensuring minimal disruption during setup. We actively engage with customers through educational resources and real-time monitoring tools to optimize heating performance. We measure success by the satisfaction of our long-term clients, many of whom have relied on Heat Siphon for decades to extend their swimming seasons comfortably.
Our customer-centric approach prioritizes clear communication, prompt service, and personalized support for both residential and commercial clients. We stand behind our products with transparent warranties and dedicated technical assistance. Our installations are designed for seamless integration with existing pool systems, ensuring minimal disruption during setup. We actively engage with customers through educational resources and real-time monitoring tools to optimize heating performance. We measure success by the satisfaction of our long-term clients, many of whom have relied on Heat Siphon for decades to extend their swimming seasons comfortably.
Highlights and features
- We have manufactured pool heaters in the USA for over 40 years
- We provide free WiFi monitoring for real-time system control
- Our exclusive HeatSiphonAnalysis guarantees precise sizing
- We offer 100% satisfaction with proven reliability since 1983
- We maintain transparent operations with direct customer support
Services
Pool Heating Solutions
Our flagship pool heating system utilizes advanced thermal technology to capture and transfer ambient heat into pool water with over 90% efficiency. Designed for residential and commercial pools, this system extends swimming seasons while reducing energy costs. Customers benefit from consistent 82F water temperatures even when outdoor air reaches 52F, ensuring comfortable swimming conditions year-round.
WiFi Monitoring
Every Heat Siphon unit includes built-in WiFi for remote monitoring and control through our proprietary system. Pool owners can adjust temperatures, schedule operations, and receive maintenance alerts from any location using mobile devices. This service enhances convenience while optimizing energy usage through smart system management.
HeatSiphonAnalysis
Our exclusive computerized analysis program calculates precise heater sizing based on pool dimensions, local weather patterns, and energy costs. This service ensures optimal system performance by matching equipment specifications to individual requirements, preventing under/over-sizing issues common in standard installations.
Customer Support
We provide direct technical support through dedicated email channels and phone lines staffed by experienced technicians. Our service team offers troubleshooting assistance, maintenance guidance, and replacement part coordination to ensure minimal downtime for pool heating systems. Emergency support is available for critical issues.
Installation Services
While we partner with authorized installers nationwide, our engineering team provides detailed installation documentation and phone support for professionals. Systems are designed for straightforward integration with existing pool equipment, minimizing setup time and labor costs while maintaining performance standards.
Reviews (3)
Francis U.
May 11, 2020
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Zero stars. went there.in my mask to buy supplies. man working register with a bandana around his neck refused to cover his nose and mouth! saying he may have had virus last year and doesnt see many people during the day so no need to wear one! i will not go back. meanwhile bought less expensive chlorine at s&s pools. they take your order over the phone. leave the product outside with your receipt to keep everyone safe. avoid main pool during this crisis! wont let me leave zero stars.
Ashley Sewell
May 18, 2019
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I work for a pool company is Georgia. We called to order a part for a heater. The lady who answered the phone sounded like she was in her home garage with a TV blaring in the background. Her attitude was not pleasant, but we got the part ordered. Fast forward to a couple of weeks later, we ended up not needing that part so it was returned. Their company had UPS pick it up from our company, so there was definitely tracking.
Our company is still receiving invoices for the returned part. I have called multiple times (TV still blaring in her "garage" office) and she tells me the same thing.that she will check into it and take care of it. I don't know what is happening here, but fix the problem. Ridiculous and odd company. Needless to say, we will not be ordering from them ever again.
Our company is still receiving invoices for the returned part. I have called multiple times (TV still blaring in her "garage" office) and she tells me the same thing.that she will check into it and take care of it. I don't know what is happening here, but fix the problem. Ridiculous and odd company. Needless to say, we will not be ordering from them ever again.
Tina C.
May 28, 2018
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The employees here are nothing but knowledgeable and friendly. They never try to sell you something that you don't need, unlike other pool places we have visited. It may be small, but definitely the best. Do yourself a favor and stop by if you are in need of help to solve a problem with your pool.
