Business Details
36 Years
experience
Trusted Pool & Spa Services in Portsmouth, OH
Hotspring Spa & Pool has been the premier provider of premium spas, pools, and professional services in Portsmouth, Ohio since 1990. Founded by Dave and Kathy, lifelong residents with extensive commercial pool expertise, we combine decades of industry knowledge with top-tier products to ensure customer satisfaction. Our team of seasoned technicians, boasting over 100 combined years of experience, delivers unmatched professionalism in vinyl liner replacements, pool maintenance, and spa repairs. We prioritize honesty and transparency, refusing to upsell unnecessary products while maintaining competitive pricing. With a legacy of excellence spanning 28 years, we operate from a historic Firehouse location, offering personalized service for both residential and commercial clients.Our commitment to quality extends to custom-manufactured vinyl liners tailored to each pool's unique specifications. We provide comprehensive chemical maintenance programs, seasonal pool openings/closings, and emergency repair services with fully stocked service vans. Our factory-trained technicians Nick and Chris, each with 12+ years of experience, ensure efficient solutions for all pool and spa needs. We maintain industry leadership through continuous innovation in saltwater system installations and water chemistry expertise. As a locally owned business, we remain dedicated to exceeding customer expectations through reliable service and community-focused values.
Services
Vinyl Liner Replacement
Pool Service
Spa Sales
Salt System Installation
Pool Repair
Details
- Year established: 1990
Highlights and features
- 28 years of local expertise in pool and spa maintenance
- Factory-trained technicians with 12+ years of experience
- Custom-manufactured vinyl liners for perfect fit
- Transparent pricing with no unnecessary upselling
- Comprehensive chemical maintenance programs available
Services
Vinyl Liner Replacement
Custom-manufactured vinyl liners tailored to your pool's exact measurements. We offer diverse patterns and gauges with professional installation. Our technicians ensure perfect fit and longevity through precise measurements and quality materials.
Pool Service
Comprehensive chemical maintenance and water analysis services. Includes weekly visits for chemical balancing, equipment checks, and seasonal pool openings/closings. Available with monthly invoicing and optional chemical supply.
Pool Repair
Expert diagnosis and repair of pool equipment including pumps, filters, heaters, and valves. Factory-trained technicians with fully stocked service vans minimize repeat visits. Competitive rates based on actual service time.
Salt System Installation
Professional installation of Hayward saltwater systems for improved water quality. Converts salt to chlorine automatically, reducing chemical handling. Enhances swimming experience with softer water and lower maintenance requirements.
Spa Sales
Sales and service of Hot Spring portable spas. Energy-efficient designs with advanced engineering. Includes installation support and ongoing maintenance services for residential and commercial spa owners.
People
Dave
Co-Founder
Co-founded business in 1990 with extensive commercial pool experience. Mastered water chemistry expertise through prior industry work. Lifelong Portsmouth resident committed to local community service.
Kathy
Co-Founder
Co-founder with deep understanding of pool supply needs. Lifelong Portsmouth resident instrumental in establishing initial supplier relationships. Maintains focus on customer satisfaction and business integrity.
Chris
Technician
Factory-trained technician with 12+ years of experience. Specializes in equipment repair and system diagnostics. Part of team with combined 100+ years of pool industry expertise.
Nick
Technician
Senior technician with 12+ years of specialized pool repair experience. Factory-certified for major equipment brands. Contributes to team's reputation as local industry leaders in service quality.
Questions
What services does Hot Spring Spa & Pool Supply offer?
We provide vinyl liner replacements, pool maintenance programs, equipment repairs, salt system installations, and Hot Spring spa sales. Both residential and commercial services available.
Are your technicians certified and experienced?
Our primary technicians have 12+ years of experience and are factory-trained on major equipment brands we represent.
Do you service both residential and commercial pools?
Yes, we serve both residential pool owners and commercial pool operators throughout Portsmouth, Ohio.
What makes your vinyl liner replacement service unique?
We provide custom-manufactured liners with precise measurements rather than 'off the shelf' solutions. We offer pattern selection at your home with sample swatches available.
What are your winter business hours?
We operate Monday-Friday from 10:00 AM to 3:00 PM during winter months. Closed Saturdays and Sundays.
Do you offer chemical maintenance programs?
Yes, we offer weekly chemical maintenance visits with optional chemical supply and monthly invoicing for convenience.
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Reviews (7)
Brian R.
Mar 02, 2021
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On the 13th I believe it was I spoke to you tech and he couldn't tell me when he could come out, but said should be able to make it end of the next week. Today 5/25 you still can't tell me when he can be out. Ya know it's likely I'll need another tub next 5 to 7 yrs. It'll be coming up on 20 yrs old then. But if I can't get it serviced or even an appointment to have it looked at then my screws are loose buying another 1 right? I guessi was a little bit harsh and I'm updating this review 6/9, another Spa place took a few mins to explain things to me. can someone at hotsprings call me
Blake Carroll
Jan 07, 2021
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Cool place - in a historic fire station - has all your chemicals and tools. Gallon chlorine around four bucks. Worth it to see the old jukebox inside
J. Grant McGuire
Mar 16, 2019
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I've been dealing with this group for 20 years. Wonderful family company with high high integrity and great customer service and responsiveness.
Jeremy Burnside
Nov 18, 2018
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THE BEST! Will go out of their way to make sure you have what you need. Most reliable pool / hot tub business we've ever dealt with. THANK YOU, HOT SPRINGS!
B. S. Balderdash
Jan 08, 2018
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Great service. When they test your pool or spa water, they don't try to sell you unneeded chemicals. Just what you need.
Scott Douthat
Nov 17, 2017
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I've been using them since 2002 and they are absolutely one of the best companies I've ever worked with for customer service. I cant say much about their prices bc I don't have much to compare to, but I do know they work hard to find cheaper solutions to problems that can be expensive repairs. What more can you ask for?! They are excellent!
Ryan Meadows
May 25, 2017
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They have everything you need and if they don't, they will get it very quickly. The customer service is absolutely the best. I recommend this place to anyone needing pool/spa supplies.
