Business Details
46 Years
experience
Your Trusted Pool Contractor in Lancaster, Ohio
The Pool People of Ohio of Ohio was founded in 1980 with a commitment to delivering premium inground pool installations and comprehensive maintenance services. Our team of certified professionals brings decades of combined experience to every project, ensuring meticulous attention to detail and long-lasting results. With over 800 pools installed across central Ohio, we maintain an A+ Better Business Bureau rating by prioritizing customer satisfaction and technical excellence. Our comprehensive approach includes personalized consultations, expert equipment selection, and ongoing support to protect your investment. We differentiate ourselves through our proprietary Backfill Eliminator technology and industry-leading two-year warranties.Our family-owned business values transparency, offering direct access to experienced staff for water chemistry guidance and equipment troubleshooting. By maintaining partnerships with trusted equipment manufacturers like Hayward and Pentair, we deliver solutions that balance performance with energy efficiency. Our dedication to quality extends beyond installation through educational resources, including pool school sessions and detailed water testing reports. This holistic approach has earned us repeat clients and referrals across our 40-mile service area.
Services
Fiberglass Pool Installation
Pool Liner Replacement
Saltwater Conversion
Pool Maintenance
Water Chemistry Testing
Details
- Year established: 1980
Highlights and features
- 40+ years of specialized pool installation expertise
- Proprietary Backfill Eliminator technology for superior pool stability
- Comprehensive two-year warranty with one-year service package
- Certified technicians for equipment installation and repairs
- State-of-the-art water testing with 11-element analysis
Associations and certifications
- Better Business Bureau (BBB) A+
What people say
Wonderful experience
Professional staff
Excellent service
Great communication
High-quality results
Services
Fiberglass Pool Installation
We specialize in inground fiberglass pool installations using durable, pre-molded shells. Our process incorporates proprietary Backfill Eliminator technology for enhanced stability and longevity. With over 800 installations completed since 1980, our expert team ensures precise excavation, proper shell placement, and seamless integration with surrounding landscapes. Clients benefit from faster installation times compared to concrete pools while maintaining structural integrity and aesthetic appeal.
Saltwater Chlorination Systems
Our saltwater system installations convert traditional chlorine pools to automated salt chlorination. This energy-efficient solution provides gentler water chemistry for swimmers while reducing manual chemical handling. We offer complete system replacement, repairs, and optimization services using commercial-grade components. Clients enjoy balanced water conditions and reduced maintenance requirements through our expert implementation.
Pool Water Testing
We offer advanced water analysis using 11-parameter testing equipment to assess pool chemistry. This service identifies mineral content, sanitizer levels, and chemical imbalances affecting water quality. Customers receive personalized recommendations for maintaining optimal conditions and preventing equipment corrosion. Regular testing helps extend pool lifespan while ensuring safe swimming environments.
Pool Liner Replacement
Our team handles complete vinyl liner replacements for aging or damaged pools. Using premium quality materials, we ensure proper fit and water-tight installation. The service includes old liner removal, surface preparation, and expert fitting of new liners. Clients receive guidance on maintaining liner longevity through proper water chemistry management.
Pool Maintenance Services
We provide comprehensive maintenance programs covering equipment upkeep, seasonal closures, and emergency repairs. Services include robotic cleaner demonstrations, filter replacements, and equipment diagnostics. Our preventative maintenance approach helps clients avoid costly repairs while maintaining pool functionality and safety standards.
People
Dan Dodds
Owner
With over 40 years of industry experience, Dan Dodds leads The Pool People of Ohio of Ohio's installation team. He specializes in customized pool designs and technical consultations, ensuring each project meets rigorous quality standards.
Jarrod
Water Chemistry Expert
Jarrod manages the store's water testing services and product education programs. He specializes in local water chemistry challenges and provides personalized recommendations for maintaining balanced pool conditions.
Questions
What pool installation services do you offer?
We specialize in fiberglass pool installations with proprietary Backfill Eliminator technology, offering faster completion times and long-term durability.
How can I maintain proper pool chemistry?
Bring water samples for 11-element testing or attend our free pool school sessions to learn proper chemical balancing techniques.
Do you service existing pool equipment?
Yes, we repair and replace pumps, filters, heaters, and saltwater systems from all major manufacturers.
What financing options are available?
We partner with Vinton County National Bank, Lyon Financial, and LightStream for competitive financing programs.
How often should pool water be tested?
Test at home weekly and visit our store monthly for comprehensive analysis to maintain warranty requirements.
What areas do you service?
We cover approximately 40 miles from our Lancaster, Ohio location, including surrounding counties.
Reviews (6)
Diane Henestofel
May 28, 2022
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The place had in stock what I needed. Pool hoses. The lady that helped me was very knowledgeable and helped me figure out what I needed. Staff were all very nice
Todd Franklin
May 23, 2022
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These people never ever answer the phone! They had half of what I wanted when I stopped in. The girl behind the counter doesn't seem to like people. Im done. I'll go 50 miles out of my way to not deal here.
Michael Fargo
Aug 27, 2021
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Very helpful people working there. A man and a woman running the place when I was there. They were both very friendly and helpful. I described what I was after in the man fixed me right up and put me in his computer system for future references. They had a real nice selection of things. Not everybody carries the pre filter that screws onto a garden hose for filling a spa but they had like 10 of them here.
Courtney Bryant
May 18, 2021
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I don't usually write reviews, but I had to share my experience. I was new to the area last year and had never had a pool before. My pool was in bad shape, so I spent a lot of time and money at the store. I did water testing there, bought lots of chemicals and even bought a Maytronics robot cleaner. There was one person at the store that was extremely helpful and patient. Although, one person at the store was rude EVERY single time I went there.
She was annoyed at every questions, would barley answer and seemed put out by questions. I understand we all have bad days, but she was like this every time I went. When I would see her there, I would just leave. I will not be back this year- going to another pool store close by and already had a much better experience.
She was annoyed at every questions, would barley answer and seemed put out by questions. I understand we all have bad days, but she was like this every time I went. When I would see her there, I would just leave. I will not be back this year- going to another pool store close by and already had a much better experience.
Megan Tarman
May 07, 2021
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Our pool was the greatest thing to happen to us in 2020. We cannot thank the Pool People, and Jarrod Dodds in particular, enough. When we first started our journey of wanting to install a pool, we looked into the Pool People along with a couple other companies. The Pool People were the most informative and straightforward. Jarrod gave us so many resources for us to make the decision on what we wanted, along with reviews from past customers.
I can see now why there were so many positive reviews. If we had a question, all I had to do was ask and we always got a prompt response. The knowledge, professionalism, and hard work put into this business showed through Jarrod and his team. If you're wanting to install a new pool- look no further than The Pool People!
I can see now why there were so many positive reviews. If we had a question, all I had to do was ask and we always got a prompt response. The knowledge, professionalism, and hard work put into this business showed through Jarrod and his team. If you're wanting to install a new pool- look no further than The Pool People!
Chrissy Ward
Jan 28, 2021
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They are amazing source for your pool. Came into buy a part I didn't need. They took time to explain the solution, without costing me anything.
