Business Details
50+ Years
experience
Emergency
services
Your Trusted Partner for Residential & Commercial Pool Solutions
Quality Swimming Pools has been a trusted name in the pool industry since 1966, specializing in custom pool design, construction, and maintenance for residential and commercial clients. Founded by John W. Hayes and now operating as a family-owned business, the company combines decades of expertise with premium materials to deliver durable, aesthetically pleasing pools tailored to clients' lifestyles. Their services include vinyl liner pools, energy-efficient equipment, and custom features like LED lighting and infinity edges, alongside comprehensive maintenance and retail supplies. With a commitment to quality craftsmanship and customer satisfaction, the team ensures seamless project execution from consultation to completion.Serving Columbus and surrounding Ohio areas, the company prides itself on licensed, insured operations and a reputation built on reliability and transparency. Their dedication to innovation and client-centric service has earned them a loyal customer base and industry recognition. The retail store offers water testing, chemicals, and equipment, reinforcing their role as a one-stop solution for pool ownership. By maintaining a family legacy of excellence, Quality Swimming Pools continues to enhance outdoor living spaces while adhering to the highest standards of professionalism and trustworthiness.
Services
Pool Construction
Vinyl Liner Replacement
Pool Maintenance
Custom Pool Features
Retail Store
Details
- Year established: 1966
Highlights and features
- Family-owned with 60+ years of industry expertise
- Custom pool designs tailored to your space and budget
- Licensed and insured for client peace of mind
- Comprehensive maintenance and repair services available
- Locally serving Columbus and Ohio homeowners since 1966
What people say
Excellent service
WONDERFUL experience
Professional and courteous
Outstanding
Highly recommended
Services
Pool Construction
Quality Swimming Pools specializes in custom inground pool construction using premium materials and innovative designs. Services include vinyl liner pools, infinity edges, and energy-efficient equipment tailored to client preferences. With over 50 years of experience, the team ensures seamless project execution from design consultation to installation, focusing on durability and aesthetic appeal.
Pool Maintenance
The company offers comprehensive maintenance programs for residential and commercial pools, including weekly cleaning, chemical balancing, and equipment inspections. Services ensure water clarity, proper circulation, and compliance with safety standards. Expert technicians handle seasonal openings, closings, and emergency repairs to minimize downtime and maintain optimal pool conditions year-round.
Vinyl Liner Replacement
Specializing in vinyl liner replacement, the company provides durable, customizable liners to restore pool aesthetics and functionality. Services address fading, tears, and stretching, using high-quality materials to extend pool lifespan. The process includes precise measurements, fabrication, and professional installation, ensuring a perfect fit and watertight seal for long-term performance.
Custom Pool Features
Custom enhancements include LED lighting, tanning ledges, waterfalls, and automation systems to elevate pool functionality and design. These features are integrated during construction or as renovations, offering clients personalized options to create unique backyard retreats while maintaining structural integrity and safety standards.
Retail Store
The 1,700 sq. ft. retail store offers pool chemicals, equipment, and accessories, including water testing, sanitizers, and automatic cleaners. Expert staff provide product recommendations and maintenance advice, ensuring clients have access to trusted brands and solutions for efficient pool ownership and problem-solving.
People
John W. Hayes
Founder
Founded Quality Swimming Pools in 1966 after transitioning from septic systems. Introduced the family to pool construction, establishing a legacy of craftsmanship and customer-centric values that continue today.
Bob Hayes
Co-Owner
Joined the business in its early years, expanding operations while maintaining his father's commitment to quality. Played a key role in growing the company into Ohio's leading pool builder.
Joe Hayes
Co-Owner
Co-led the company's growth post-1973, emphasizing innovation and customer satisfaction. Ensured continuity of family values while expanding service offerings and market reach.
Jill Hayes
Team Member
Joined in 2001, continuing the family legacy. Represents the third generation committed to maintaining high standards in pool construction and client service.
Questions
How often should my pool be serviced?
We recommend weekly or bi-weekly maintenance to keep water clean and equipment efficient.
Do you offer emergency pool repairs?
Yes, we provide urgent repair services during business hours for critical equipment issues.
When should I replace my vinyl liner?
Replace vinyl liners every 8-12 years or when signs like fading, wrinkles, or leaks appear.
Do you serve commercial pool clients?
Yes, we offer maintenance, repairs, and compliance solutions for hotels, businesses, and community pools.
What payment methods do you accept?
Payment options are not specified in the text, but we recommend contacting us directly for details.
Can I get a free water test?
Yes, bring a water sample to our store for a complimentary analysis and treatment recommendations.
Reviews (7)
Amy Kosmatka
May 27, 2022
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I had a literal emergency! Liner came out and my son was having a party on the busiest week of their year they responded ASAP! We always receive excellent customer service from staff in office (Jill!) and staff that come out to open/close pool and emergencies! Service: Swimming pool equipment maintenance
Melissa Kalogeras
Aug 15, 2021
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We couldn't be happier with our pool from Quality Pools. They were nothing but professional and courteous from planning to building to finishing stages. Brian and the entire team were excellent to work with during the entire process. We highly recommend this company if you are considering a pool at your house! Service: General construction
Sam Rizk
Mar 29, 2021
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They built our pool approximately 16 years ago. We used them to open and close our pool for many years then started using some independent contractors who were ok. We decided to start using them again over the past 2 years since they knew how our pool equipment functioned and I felt it was the way to go. On various occasions their personnel were unable to open our pool properly and only a select few employees had the wherewithal to accomplish the task.
They opened our pool this year and we have had many issues keeping it clean. It appears that the skimmer is not working properly and we called today to ask if they could please come out and check it. Justin told my wife they were not available until next week and proceeded to hang up on her. I then called myself and was told by their secretary that Quality would no longer provide us with any service. I guess COVID has blessed them with enough customers so that they no longer have to treat customers with respect. Truly shameful.
They opened our pool this year and we have had many issues keeping it clean. It appears that the skimmer is not working properly and we called today to ask if they could please come out and check it. Justin told my wife they were not available until next week and proceeded to hang up on her. I then called myself and was told by their secretary that Quality would no longer provide us with any service. I guess COVID has blessed them with enough customers so that they no longer have to treat customers with respect. Truly shameful.
Sara Zancan
Mar 26, 2021
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We did our research before selecting a pool company - had heard nothing but great things about Quality Pools. We are SO glad we went with this business. WONDERFUL experience. Everyone on their team was courteous, friendly, responsive and our pool is BEAUTIFUL! Highly recommend to anyone looking for a new pool. Services: General construction, Design, Winterization
Carter W.
Jan 04, 2021
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I contacted Quality Pools on a Friday and spoke with Justin. I explained that I am trying to take care of a deceased relative's property and inquired about having someone come out to remove the cover and assess the state of the pool. He took all my info and said he would speak to his boss to see if they could help me. I called back on Monday afternoon and left a message to follow up. As of the following Thursday, they never called me back. I guess that's an indication that they are not taking new customers, but a call back to say so would have been nice.
Kevin Potter
Dec 24, 2020
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Like any major project we encountered unexpected issues along the way; Quality Pool was responsive and addressed each item. The project manager was very responsive and was empowered to correct issues. We are pleased with the end result and would use Quality Pools again.
Michele B.
Jun 18, 2020
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We couldn't ask for better service. Having a really bad time getting the pool water balanced and they got it in one. Very helpful, very clean shop, lots of ideas for future help with the pool. I highly recommend them for your pool needs
