Business Details
50+ Years
experience
Your Trusted Pool & Spa Experts Since 1965
Since 1965, Pools & Spas A Go-Go has been a family-owned business dedicated to exceeding customer expectations in pool and spa services. Our legacy began in Berkley, Michigan, with a commitment to personalized service and community engagement. Over decades, we expanded our expertise to include pool installations, spa sales, maintenance, and a comprehensive range of products. Our team combines generational knowledge with hands-on experience, ensuring every project reflects our dedication to quality and customer satisfaction.We pride ourselves on fostering long-term relationships through transparency, expertise, and a passion for creating backyard retreats. Our multi-generational team members bring deep industry insights, having worked extensively in pool construction, equipment sales, and chemical management. By maintaining family leadership and integrating modern digital strategies, we remain a trusted leader in Metro Detroit's pool and spa industry.
Services
Pool Installation
Spa Sales
Water Testing
Pool Maintenance
Chemical Sales
Equipment Repair
Pool Closing/Opening
Filter Replacement
Details
- Year established: 1965
Highlights and features
- Family-owned since 1965 with multi-generational industry expertise
- Offering complete pool and spa solutions from installation to maintenance
- Carry top brands like Passion Spas and BioGuard for quality assurance
- Experienced team with decades of localized market knowledge
- Maintain three convenient Michigan locations for customer accessibility
Services
Pool Installation
We specialize in installing above-ground, in-ground, and semi-inground pools from trusted brands like Radiant and Doughboy. Our expert team handles complete pool construction, including liners, safety covers, and equipment installation. With options ranging from 12 to 44 feet, we help customers select the perfect pool size and configuration for their backyard space and budget.
Spa Sales
Our spa selection includes Passion Spas with customizable seating and therapeutic jet configurations. We offer full-service support from selection through installation, featuring energy-efficient models with ergonomic designs. Our specialists help customers choose the ideal spa based on relaxation needs, available space, and budget considerations.
Water Testing
We provide free computerized water analysis at all three locations using BioGuard and Simple Salt systems. Customers bring water samples for comprehensive testing, followed by personalized chemical recommendations. Our experts help maintain proper pH balance and sanitation while offering both traditional chlorine and eco-friendly alternatives.
Pool Maintenance
Our maintenance services include equipment repairs, filter replacements, and seasonal pool opening/closing. We service pumps, heaters, and automatic cleaners from brands like Pentair and Hayward. Our team handles routine maintenance tasks to keep pools operating efficiently throughout the swimming season.
Chemical Sales
We stock premium pool chemicals including BioGuard products, FROG systems, and Simple Salt alternatives. Our inventory covers chlorine tablets, shock treatments, and water balancing solutions. Customers receive expert guidance on proper chemical usage and safety protocols for maintaining clean, safe pool water.
People
Steve Bishop
Owner
Steve Bishop has worked at Pools & Spas A Go-Go since 1976, progressing from staff member to owner. He leads the family business with over 45 years of industry experience, focusing on customer satisfaction and backyard transformations.
Tom Bishop
General Manager
Tom Bishop joined the family business after earning his Marketing degree from Michigan State University. With decades of experience managing multiple locations, he focuses on community engagement and mentoring young employees in Berkley.
Grant Hord
Store Manager
Grant Hord has worked in the pool industry since 1970, managing the Utica store since 1973. His expertise in pool construction and equipment spans over five decades, making him a valuable mentor to staff members.
Dave Glosson
Store Manager
Dave Glosson has worked at Pools A Go-Go since 2004, progressing from warehouse staff to store manager. Known as 'The Wizard' by customers, he specializes in solving complex pool equipment issues.
Isabelle Bishop
Digital Media Director
Isabelle Bishop manages the company's digital presence while pursuing her PhD in philosophy. She brings modern marketing strategies to the family business, ensuring its continued relevance in the digital age.
Questions
What pool brands do you carry?
We carry Radiant, Doughboy, Sharkline, and Sun pools for above-ground options, with Radiant also offering in-ground pool kits.
Do you offer spa services?
Yes, we sell and service Passion Spas with various seating configurations and therapeutic features.
Can you test my pool water?
We provide free computerized water testing at all three locations with expert chemical recommendations.
What are your business hours?
We're open Monday-Thursday 10AM-6PM, Friday 10AM-6PM, Saturday 10AM-4PM, and closed Sundays.
Do you offer pool maintenance?
Yes, we provide complete maintenance services including equipment repair, filter replacement, and seasonal pool opening/closing.
What payment methods do you accept?
Please contact our stores directly for current payment method information.
Reviews (5)
Rio S.
Jun 17, 2022
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Ok in a pinch but my lord, their customer service is terrible. God forbid you have a question or are new to having a pool. Rude, condescending and truly dismissive. I've tried this place four separate times over three years. Each time I'm left kicking myself for giving them my money.
Steve A.
May 31, 2022
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Very knowledgeable and helpful. They have saved my rear in many cases. Very good place for all of your pool needs.
Debbie A.
Oct 06, 2018
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We have purchased a lot from this store over the last few years. The store is conveniently located close so it is just easy to go there. One problem though is that they are way over-priced. This past week I purchased a 10 gallon container of Jacks #2 for $105. That product is $85 or less all over the web with free shipping. I feel like they took advantage of me. An extra $10 I could understand, but $30 or more? I am going to be shopping more on the internet, and less at Pools and Spas a go-go.
Jim L.
Jun 18, 2018
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Bad experience, very old and worn display item being sold as new, price quoted at one location but item not in stock resulted in a long drive to a different store location (Berkley) where a young salesman increased the sale price of the item on sale being held for me more than the sale price at the other store, for what was heavily used display. I felt like bait and switch was happening, representing what was a used item as new then boosting the price from what had been a new sale item at another store for a worn item at a higher price at this location.
I tried to reach my original salesman to say that this worn item was represented as new when clearly it was not, and to ask that he order me a new item and to say I was upset at this shakey way of doing business, only to have this young man at the Berkley store try to intimidate me, and then tell me that I had to leave the store. There are plenty of other places to buy. People wonder why stores are closing in favor of online buying, this is a prime example. I won't be back.
I tried to reach my original salesman to say that this worn item was represented as new when clearly it was not, and to ask that he order me a new item and to say I was upset at this shakey way of doing business, only to have this young man at the Berkley store try to intimidate me, and then tell me that I had to leave the store. There are plenty of other places to buy. People wonder why stores are closing in favor of online buying, this is a prime example. I won't be back.
Maureen M.
Aug 29, 2017
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We just got a pool this summer. We really have no idea what we're doing! Staff at Pools & Spas A Go-Go were very helpful and friendly. You can bring a sample of your water and they'll test for free and tell you what you need. Everyone seems to be very knowledgeable.
