Business Details
50+ Years
experience
Your Trusted Pool & Spa Experts in Michigan
Since 1960, PoolTown has established itself as Michigan's largest swimming pool and spa dealer, dedicated to delivering premium products and exceptional service. Our six strategically located stores across the Detroit metro area provide convenient access to America's #1 brands, including Doughboy above-ground pools, DreamMaker Spas, and Cal Spas. With over six decades of industry expertise, we combine deep product knowledge with personalized solutions to help customers transform their backyards into private oases. Our team of seasoned professionals maintains rigorous technical training to address complex pool and spa requirements while prioritizing customer education about system maintenance and energy-efficient upgrades.Through consistent investment in staff development and inventory management, we guarantee competitive pricing without compromising product quality or service standards. This operational philosophy has sustained our family-owned business through multiple generations of satisfied customers who value our commitment to resolving challenges creatively, as evidenced by our proactive approach to troubleshooting solar panel integration despite non-purchase through our store.
Services
Pool Sales
Spa Sales
Pool Service
Chemical Sales
Installation Services
Details
- Year established: 1960
Highlights and features
- We offer 60+ years of specialized expertise in pool and spa solutions
- Our team provides personalized troubleshooting for complex installations
- We maintain extensive inventory of America's #1 pool brands
- Our staff delivers expert chemical treatment recommendations
- We operate six conveniently located Metro Detroit service centers
What people say
Knowledgeable staff
Fantastic customer service
Correct chemical recommendations
Top brands selection
Proactive troubleshooting
Services
Pool Sales
We offer Michigan's largest selection of Doughboy above-ground pools and premium in-ground pool systems. Our inventory includes various sizes and configurations to accommodate different property types and family needs. Each purchase includes expert guidance on installation requirements, maintenance considerations, and energy-efficient operation strategies.
Spa Sales
Our spa inventory features top-tier models from DreamMaker Spas and Cal Spas brands. We help customers select appropriate sizes and configurations based on usage patterns and space constraints. Our specialists provide detailed explanations about energy efficiency features and maintenance requirements for each unit.
Pool Service
Our comprehensive service program covers routine maintenance, seasonal openings and closings, and emergency repairs. Technicians perform water chemistry analysis, equipment diagnostics, and structural inspections to maintain optimal pool condition throughout the usage season.
Chemical Sales
We stock premium pool chemicals from trusted manufacturers to maintain proper water balance and sanitation. Our staff provides detailed guidance about appropriate chemical combinations, dosage requirements, and safety handling procedures for different pool types.
Installation Services
Our professional installation team handles complete pool and spa setup from site preparation through final system testing. Services include excavation, plumbing, electrical connections, and customized decking solutions to ensure proper integration with existing property features.
Questions
What pool and spa brands do you carry?
We offer Doughboy above-ground pools, DreamMaker Spas, Cal Spas, and other premium brands recognized as industry leaders in durability and design.
Do you service areas beyond Metro Detroit?
Our primary service area includes all Southeast Michigan locations, with six retail centers strategically positioned across the Detroit metropolitan region.
How can I schedule a consultation?
Visit any of our six retail locations or complete our online contact form to arrange a personalized consultation with our pool experts.
What chemical treatment options do you recommend?
Our trained staff provides customized chemical treatment plans using premium products that maintain water quality while optimizing equipment longevity.
Are financing options available for pool purchases?
Currently we don't offer in-house financing, but we maintain competitive pricing on all products and services to deliver maximum value to customers.
Reviews (4)
Mike K.
Jun 15, 2022
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I'm a new pool owner and am trying to do as much maintenance on my own. The staff here have been nothing but nice and friendly to me. Always answering my questions and making suggestions. Great team.
NuEra
Aug 09, 2021
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So helpful! Great team! Don't bother trying to learn how to care for your pool online, just call or visit them. Save yourself some time and money!
Erika R.
Jul 09, 2021
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Went in to see about my new pool and how to care for it. No one greeted me, I was largely ignored and then when I was helped and I asked about how to get the iron out of my pool I was told to drain it.
Savannah Deykes
Mar 27, 2021
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I cannot recommend this place enough! We went in back in October because we were interested in a specific hot tub, everything in the store is clean and well displayed, employees wearing masks and everything. The manager, Chris was very knowledgeable, polite, able to answer my multitude of question and explained that though there was a large backorder on hot tubs they actually had a floor model set up if we wanted to see. Needless to say, we went in, he answered all of our questions, and we placed the order that day.
With the backlog from COVID, it did take a few months to come in, which they had of course warned us about, but once the truck came in they called to schedule the best time to deliver it to our home. The crew that did the hot tub drop off were amazing, they brought it all the way up the driveway right where we needed it, and delivered all of the other parts (stairs/cover/shock/chlorine) that came with our package. They even installed the filter for us and explained where the access panel was for best placement.
With the backlog from COVID, it did take a few months to come in, which they had of course warned us about, but once the truck came in they called to schedule the best time to deliver it to our home. The crew that did the hot tub drop off were amazing, they brought it all the way up the driveway right where we needed it, and delivered all of the other parts (stairs/cover/shock/chlorine) that came with our package. They even installed the filter for us and explained where the access panel was for best placement.
