Business Details
We have been the trusted name for swimming pool and hot tub care in the Baltimore area and now across Maryland for over forty-five years. Our team ensures your pool is always perfect, from weekly maintenance to full backyard renovations. We are dedicated to providing service excellence that keeps your system running smoothly and your family swimming worry-free. With nearly two decades of prior experience as a service manager, our founder built a reputation for dependable service and strong customer relationships from the start. Our company has expanded significantly over the years, evolving into a comprehensive pool and spa service provider and retailer. We renovate, repair, and service existing pools, and offer a broad range of products and parts for all aspects of pool and spa ownership.
We are committed to quality, reliability, and expert guidance, and have become a respected leader in the industry. Our continued growth is driven by a focus on customer satisfaction and a deep understanding of what pool owners value most. We understand the importance of aquatic family fun and recreation, and are dedicated to providing a worry-free pool experience. Our mission is to combine unmatched technical expertise with genuinely dependable customer service. We have been keeping Maryland families in the swim for more than 45 years, and are proud of our legacy built on trust since 1979. We serve residential and commercial customers, and are known for our commitment to quality and reliability.
We are committed to quality, reliability, and expert guidance, and have become a respected leader in the industry. Our continued growth is driven by a focus on customer satisfaction and a deep understanding of what pool owners value most. We understand the importance of aquatic family fun and recreation, and are dedicated to providing a worry-free pool experience. Our mission is to combine unmatched technical expertise with genuinely dependable customer service. We have been keeping Maryland families in the swim for more than 45 years, and are proud of our legacy built on trust since 1979. We serve residential and commercial customers, and are known for our commitment to quality and reliability.
Highlights and features
- We offer over 45 years of experience in pool and spa service
- We provide unmatched technical expertise
- We are committed to genuinely dependable customer service
- We offer a broad range of products and parts for all aspects of pool and spa ownership
- We renovate, repair, and service existing pools
Services
Pool Service
We offer advanced inground pool maintenance to keep your pool running smoothly. Our team ensures your pool is always perfect. We provide worry-free pool experiences.
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Reviews (6)
Jonas Garland
Jun 05, 2022
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Amazing company. The staff that I dealt with; Karen, Matthew, and Sean provided outstanding customer service, and were very knowledgeable and professional. I had a algae issue, but was treating it incorrectly. Matthew told me what to do and the problem has been almost completely resolved I just a few hours. This is definitely my new pool company!
Dennis Discher
May 24, 2022
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Marks in the parts department went out of his way to help me when I called with a question. My parts were a factory up grade and he walked me through my problem. Great customer service. Highly reccomend.
Kent Miller
Apr 24, 2022
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Buddy's did a great job on opening my pool and discovered a leak in the multiport valve. Their service crew quickly replaced the valve within a few days and the pool is operating great. I highly recommend Buddy's for pool service and chemicals
Jeanne Bowers
Sep 27, 2021
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Had a problem with a booster pump and was given the run a round by the manufacturer in reference to warranty. Though we were out of buddy's service area they readily agreed to service the pump repairing same. If we lived closer they would definitely be our store. Thanks Jeanne Bowers
Syed Rizvi
Jul 17, 2021
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Trish, Quite sad to notice horrible response from you. Instead of apologizing for below average service you hang up my call. Twice you lost water samples knowing that I was concerned about algae growth. On Monday you were supposed to replace dysfunctional Polaris pump and clean or treat algae. Instead your guy did nothing about algae nor remember to replace pump. Simply clean few leaves in the depth of pool.
Today instead of replacing your guys brought another defective pump and left it connected. Now who will pay to take that dysfunctional pump's disposal? Loosing two water samples in a row and no remorse! No cleaning of algae! Is that kind of service you provide to all customers? Totally unacceptable and deplorable. I am cancelling my service with you and expect full refund for doing nothing. Nadeem Rizvi.
Today instead of replacing your guys brought another defective pump and left it connected. Now who will pay to take that dysfunctional pump's disposal? Loosing two water samples in a row and no remorse! No cleaning of algae! Is that kind of service you provide to all customers? Totally unacceptable and deplorable. I am cancelling my service with you and expect full refund for doing nothing. Nadeem Rizvi.
Jennifer Meshulam
May 17, 2021
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Buddy's Pool has been servicing our pool for the last 3-4 years. They have by far been the best company! They have always been responsive to my calls and so pleasant to deal with. I cannot recommend them enough! Our pool has never looked better!
