Business Details
Since 1979, our mission has been to provide customers with friendly service, knowledgeable staff, and the finest pool and spa products available. We operate our retail and service operations out of Laurel, Maryland, in Howard County. Within our retail showroom, we offer BioGuard pool and spa chemicals alongside essential maintenance equipment. Our service department provides seasonal maintenance, equipment replacements, and complete backyard makeover projects. We take the work and stress out of owning a pool or spa. Our team handles everything from basic openings and closings to complex plaster and coping installations.
We offer customizable pre-paid pool care programs designed to save clients substantial money. Our technicians perform thorough leak detection, skimmer repairs, and acid washing. We install high-efficiency equipment to lower energy costs. As a BioGuard Platinum Dealer, we carry a complete line of premium pool care products. Our staff provides free water testing to ensure optimal water balance. We dedicate ourselves to leaving families with quality time to enjoy the benefits of pool ownership.
We offer customizable pre-paid pool care programs designed to save clients substantial money. Our technicians perform thorough leak detection, skimmer repairs, and acid washing. We install high-efficiency equipment to lower energy costs. As a BioGuard Platinum Dealer, we carry a complete line of premium pool care products. Our staff provides free water testing to ensure optimal water balance. We dedicate ourselves to leaving families with quality time to enjoy the benefits of pool ownership.
Highlights and features
- We have created effortless pool ownership since 1979.
- We are a recognized BioGuard Platinum Dealer.
- We offer customizable pre-paid pool care plans.
- We provide priority treatment for contract repairs.
- We install high-efficiency equipment to lower costs.
Services
Pool Openings and Closings
We offer full service pool openings and closings to prepare your backyard oasis for every season. Our technicians manage the entire process, ensuring equipment is protected and water is balanced. This service saves you time and prevents costly freeze damage.
Pool Maintenance Programs
Our weekly and monthly maintenance programs handle all cleaning tasks for busy pool owners. We check chemical balances, clean filters, and inspect equipment to ensure good operating order. Customers can choose pre-paid or pay-as-you-go plans.
Pool Repairs
We provide expert pool repairs, including leak detection, skimmer repairs, and freeze damage restoration. Our service department also handles pumps, motors, filters, and automated controls. We ensure your pool operates efficiently throughout the year.
Equipment Upgrades
We install high-efficiency equipment to lower your energy costs, including modern pumps and heaters. Our team also installs automated control systems for enhanced convenience. New equipment installations improve performance and reduce overall maintenance.
Vinyl Liner Replacement
We provide professional vinyl liner replacement to refresh the look and safety of your pool. Our technicians also handle plaster, coping, and tile installations for complete backyard makeovers. We ensure a precise fit and lasting durability.
Reviews (6)
Michael B.
Aug 14, 2021
Report
All Seasons is the textbook case on unsponsive and dismissive customer service. All Season is descriptive of what I lost in the use of my pool while I waited, and am still waiting for All Seasons to do the work on my pool that was scheduled in May, or even just respond. All Seasons has not even given me the courtesy of responding to calls and emails to say that they weren't coming. It is like they died.
And as a long time customer giving many opportunities, I now consider them as dead. I was deceived and lost the entire season use of my pool. If I knew how rotten they would be, I would have gone elsewhere for my requested service. Which I will do now, and never do business with All Seasons again.
And as a long time customer giving many opportunities, I now consider them as dead. I was deceived and lost the entire season use of my pool. If I knew how rotten they would be, I would have gone elsewhere for my requested service. Which I will do now, and never do business with All Seasons again.
Carole Jones
Jul 01, 2021
Report
I have used this company for opening and closing for 4 years now. This year the pool was opened and the cleaning job was not even half done, the pool filter housing leaked and my pool was left with tons of algae stained on the floor and steps (Never had algae problems before). Follow up customer service was flippant and not helpful and now I may have to drain and clean my pool. Not happy is putting it lightly.
Jae R.
Jun 21, 2020
Report
Friendly, knowledgeable, and reliable. We have used All Seasons Pool and Spa for openings, closings, and repair work. They have been on time every time and have provided detailed reports on every service call. I have no hesitation to recommend them.
Raina Myrtle
Nov 30, 2019
Report
The one star rating is mainly for the unprofessional manner in which "Julie" conducted herself when I called for assistance. I am a new customer and when I called to inquire about the technicians missing my weekly schedule date, she was more than rude. She continued to cut me off while I was explaining my situation and never admitted to the oversight on the company's part on their scheduling mistake.
When I requested an email asking for my proof my contract was ended, she sent a one line email stating that "no charges for this week ". When I asked for the email to include that my entire contract would be cancelled and that my card would not be charged she barked that my card info was deleted and hung up. This small matter escalated to them losing my business and any referrals due to her disrespectful and dismissive attitude. Customer service goes a long way
When I requested an email asking for my proof my contract was ended, she sent a one line email stating that "no charges for this week ". When I asked for the email to include that my entire contract would be cancelled and that my card would not be charged she barked that my card info was deleted and hung up. This small matter escalated to them losing my business and any referrals due to her disrespectful and dismissive attitude. Customer service goes a long way
Rob Cass
Feb 03, 2019
Report
Terrible treatment of customers and no responses. Called to get an estimate to have sand behind liner toweled. After waiting for 2 weeks for technician to come and give estimate I called only to find out they came to my home unannounced already, but never inform me that they had. OK, no major problem. Asked what the estimate cost was and was told he would have the owner call me back. Another week and no responses. Called again, and again was told the owner would call me.
After 3 days and no response I called again. I was told "he" was working on the estimate and I would call me that day. Next day after not receiving a phone call I called again. This time the owner's wife talked with me and "blew me off" making false statement that the liner would need to be replaced, and the j channel/coping around pool costing between $12,000 and $15,000. It was clear she was irritated at all my calls, had not prepare an estimate and made it clear to "just go away". I had the liner pull down, sand troweled and put back up with no problem from another company!
After 3 days and no response I called again. I was told "he" was working on the estimate and I would call me that day. Next day after not receiving a phone call I called again. This time the owner's wife talked with me and "blew me off" making false statement that the liner would need to be replaced, and the j channel/coping around pool costing between $12,000 and $15,000. It was clear she was irritated at all my calls, had not prepare an estimate and made it clear to "just go away". I had the liner pull down, sand troweled and put back up with no problem from another company!
Alejandro Sanchez
Jun 17, 2018
Report
This was our first season using All Seasons Pool & Spa for serving our pool and we were thoroughly satisified with the level of service and the cost for the weekly service plan throughout the summer. We saved hundreds of dollars over our previous provider. We really liked the fact that they had a store front that we could drive to and talk with someone if we had any issues (which we did not). They provided excellent customer service with a personal feel which we really appreciated.
Their techs would leave personalized written reports on the condition of our pool and exactly what service they provided so we knew if the kids could go swimming right away or if they needed to wait (in the case of shocking). We would definitely recommend All Seasons Pool and Spa and will definitely be using them next season.
Their techs would leave personalized written reports on the condition of our pool and exactly what service they provided so we knew if the kids could go swimming right away or if they needed to wait (in the case of shocking). We would definitely recommend All Seasons Pool and Spa and will definitely be using them next season.
