Business Details
32 Years
experience
Emergency
services
Custom In-Ground Pool Construction & Renovation Experts in Newtown, CT
Newtown Pools has been serving Connecticut and surrounding areas since 1994, delivering expert pool construction, renovations, and maintenance services. Founded by Pat McDougall, our team combines decades of hands-on experience with a commitment to quality and customer satisfaction. We specialize in custom in-ground pools, liner replacements, equipment upgrades, and seasonal maintenance, using premium materials and adhering to industry standards. As APSP and NESPA-certified professionals, we prioritize local knowledge, employing Connecticut-based crews who understand regional terrain and climate challenges.Our full-service approach ensures seamless project management from design to completion, backed by responsive communication and a dedication to exceeding client expectations. With a showroom in Newtown, we offer retail supplies and expert guidance to support both residential and commercial pool needs.
Services
New Pool Construction
Pool Renovations
Vinyl Liner Replacement
Pool Maintenance
Pool Covers
Salt Chlorine Generators
Pool Fencing
Outdoor Kitchens
Water Testing
Equipment Installation
Details
- Year established: 1994
Highlights and features
- We offer full-service design and construction with in-house expertise since 1994.
- Our local crews understand Connecticut's terrain and seasonal challenges.
- Premium materials ensure durable, high-quality pool installations and repairs.
- APSP and NESPA-certified for industry-leading safety and construction standards.
- Responsive service with transparent communication from consultation to completion.
Associations and certifications
- APSP
- NESPA
What people say
Friendly, knowledgeable staff
Quick emergency repairs
Responsive and fair pricing
Long-term customer trust
Excellent installation quality
Services
New Pool Construction
We design and build custom in-ground pools tailored to your backyard and lifestyle. Our process includes 3D design, permitting, excavation, and premium material installation. Each project is managed by our in-house team to ensure precision and adherence to local regulations.
Pool Renovations
Transform outdated pools with resurfacing, liner replacements, and modern equipment installations. We address structural issues while enhancing aesthetics and functionality, using durable materials to extend your pool's lifespan and improve efficiency.
Vinyl Liner Replacement
We install high-performance vinyl liners for durability and aesthetics. Our custom-fit solutions include leak detection, wall repairs, and pattern matching to refresh your pool's appearance while ensuring a watertight seal.
Pool Maintenance
Our maintenance services include spring openings, fall closings, chemical balancing, and equipment checks. We offer weekly or bi-weekly visits to keep your pool clean, safe, and operational throughout the swimming season.
Equipment Installation
Upgrade pool systems with energy-efficient pumps, salt chlorine generators, and smart controls. Our technicians handle installations, repairs, and automation programming to enhance performance and user convenience.
People
Pat McDougall
Founder
With over 30 years in the pool industry, Pat established Newtown Pools in 1994. He leverages generational construction knowledge to lead a team focused on quality, innovation, and customer satisfaction.
Tim
Pool Technician
Tim provides expert maintenance and repair services, known for his friendly demeanor and technical proficiency. He ensures consistent pool performance and customer education on care practices.
Dave
Service Technician
Dave specializes in emergency repairs, offering prompt solutions for equipment failures. His responsiveness and problem-solving skills have earned long-term client trust.
Crystal
Customer Service
Crystal coordinates service appointments and client communications, ensuring clear and timely updates throughout every project or repair process.
Rick
Installation Technician
Rick performs efficient equipment installations and repairs, combining technical expertise with a focus on delivering reliable, long-lasting solutions for pool systems.
Questions
How long has Newtown Pools been in business?
We've served Connecticut since 1994, providing pool construction, maintenance, and renovation services for nearly 30 years.
Do you handle permits for pool construction?
Yes, we manage all necessary permits, zoning compliance, and inspections as part of our full-service process.
What areas do you serve?
We operate throughout Connecticut, including Fairfield and New Haven counties, plus Westchester and Putnam counties in New York.
Can you renovate existing pools?
Yes, we offer comprehensive renovations including resurfacing, liner replacements, equipment upgrades, and complete design overhauls.
Do you offer emergency repair services?
Yes, we provide prompt emergency repairs with technicians available to address urgent pool issues.
Are your technicians certified?
Our team receives annual training through industry seminars and holds certifications from APSP and NESPA organizations.
Reviews (4)
Lynn Souza
Apr 11, 2022
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Critical: Professionalism, Quality The owner of this company is beyond arrogant. Customer service is terrible. They send young guys out to do work who barely have any experience beyond pool cleaning. I will absolutely never use this company again. Just bad. Services: Swimming pool equipment maintenance, Winterization, General repairs & maintenance, Swimming pool equipment repair, Swimming pool water analysis, Cleaning
Giuseppe Testa
Nov 04, 2021
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Met with owner for estimate and he was 20 minutes late for appointment. We talked for about 30 minutes and gave him list of exactly what I wanted for my new inground pool project. I was promised a response with pricing on Monday and it was never received. I followed up with email and voicemail and still no response. Very unprofessional and disrespectful that they ignore customers and do not follow through on their word.
Jorge R.
Jul 10, 2021
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This guy ghosted us. How awful and unprofessional. Owner came over three weeks ago for estimate and still waiting for one. Could have at least answered my emails to say he hasn't gotten to it. Got him on phone and had no idea who we were. Told us "oh I maybe probably did an estimate but didn't send it." Well that's great thanks. total waste of our time. Call a real company. The worst thing you can say about a business is that they don't follow through on what they said they would do. Take your money elsewhere.
Adam Zuckerman
May 09, 2021
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Pat and the guys at Newtown were great! Responsive and knowledgeable at a fair price. Ordered our liner had it before promised date the guys were all so nice. Pete and his crew of installers did a fantastic job without hesitation. Answered all our questions and were just kind people. Don't think twice call Pat for a pool! Service: Remodeling
