Business Details
50+ Years
experience
Emergency
services
Award-Winning Pool Design & Maintenance Services in Richmond, VA
Since 1970, Douglas Aquatics has been a leader in custom pool, spa, and fountain design, construction, and maintenance across Central and Eastern Virginia. Our team combines over 55 years of industry experience with certified expertise to deliver award-winning solutions tailored to residential and commercial needs. We prioritize exceptional quality, superior service, and dependability, serving Richmond, Williamsburg, Charlottesville, Fredericksburg, Hampton Roads, and surrounding areas. Our comprehensive offerings include pool renovation, equipment repair, weekly maintenance, commercial pool management, and lifeguard services. As active members of prestigious industry associations, we uphold the highest standards of craftsmanship and customer satisfaction.Our PHTA-certified technicians ensure efficient equipment operation and provide guaranteed service work, from basic plumbing to full system upgrades. Client testimonials highlight our professionalism, timely execution, and commitment to transforming pool spaces into pristine, functional environments. We offer flexible maintenance programs for residential clients within 40 miles of our Richmond and Portsmouth offices, while our commercial management services extend across the region. Our dedication to innovation and client-centric solutions has solidified our reputation as Central Virginia's premier pool service provider.
Services
Pool Design
Pool Construction
Pool Renovation
Weekly Maintenance
Equipment Repair
Commercial Pool Management
Lifeguard Services
Fountain Maintenance
Details
- Year established: 1970
Highlights and features
- We offer 55 years of experience in pool design and construction across Virginia.
- Our PHTA-certified technicians guarantee high-quality equipment repairs and maintenance.
- Comprehensive services include residential and commercial pool management, renovation, and lifeguard teams.
- Clients praise our timely execution, professionalism, and attention to detail.
- We serve Richmond, Williamsburg, Charlottesville, Fredericksburg, and Hampton Roads with dedicated programs.
Associations and certifications
- PHTA Certified
What people say
Excellent job
Professional work
Timely execution
First class job
Awesome service
Services
Pool Design
Douglas Aquatics specializes in custom pool design, creating award-winning layouts tailored to residential and commercial properties. Our team combines aesthetic vision with functional engineering to deliver unique water features, spas, and fountains. With over 55 years of experience, we ensure each project meets rigorous quality standards while reflecting client preferences and site-specific considerations across Central and Eastern Virginia.
Pool Construction
We provide full-service pool construction, from excavation to final finishing touches. Our certified technicians use premium materials and advanced techniques to build durable, code-compliant pools, spas, and commercial water facilities. Projects emphasize safety, efficiency, and long-term performance, serving clients in Richmond, Williamsburg, Charlottesville, and Hampton Roads with meticulous attention to detail and timelines.
Weekly Maintenance
Our comprehensive maintenance programs ensure pools remain clean, safe, and operational year-round. Services include water chemistry balancing, equipment checks, cleaning, and seasonal preparation. Residential clients within 40 miles of Richmond or Portsmouth receive personalized schedules, while commercial facilities benefit from dedicated management plans to maintain compliance and guest satisfaction across Virginia.
Equipment Repair
PHTA-certified technicians handle all equipment repair needs, from minor fixes to full system upgrades. We guarantee quality workmanship for pumps, filters, and automation systems, using trusted components to restore efficiency. Emergency services operate May 15-Sept 20, ensuring rapid response for critical issues while maintaining preventive maintenance programs for long-term reliability in residential and commercial settings.
Commercial Pool Management
We manage commercial pool facilities, offering maintenance, staffing, and compliance solutions for hotels, resorts, and community spaces. Services include lifeguard teams, equipment oversight, and regulatory adherence, ensuring safe, inviting environments for guests. Our regional expertise spans Hampton Roads, Fredericksburg, and Williamsburg, providing property owners with hassle-free operations and consistent service quality.
Questions
What services does Douglas Aquatics offer?
We provide pool design, construction, renovation, equipment repair, weekly maintenance, commercial pool management, and lifeguard services across Central and Eastern Virginia.
Do you serve residential and commercial clients?
Yes, we offer tailored solutions for both residential pools and commercial facilities, including maintenance programs and management services.
What areas do you service?
We serve Richmond, Williamsburg, Charlottesville, Fredericksburg, Hampton Roads, and surrounding areas within 40-85 miles of our Richmond office.
Are your technicians certified?
Yes, our team includes PHTA-certified pool service technicians who guarantee quality repairs and maintenance.
Do you offer emergency services?
Emergency 24/7 service is available from May 15 to September 20 for urgent pool issues.
How can I request a quote?
Contact us via phone at (804) 258-4401 or through our website form to schedule a consultation and receive a customized quote.
Reviews (6)
John Zinsser
Feb 22, 2021
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Critical: Professionalism, Quality, Responsiveness, Value Poor customer service and dishonest management. Technicians would state that they placed chlorine tabs in the chlorinator and I would check that day and there were none placed. Also one of their technicians damaged a pool robotic cleaner and they refused to cover the repair costs. Avoid this company at all costs!
Victoria Gebreyes
Feb 24, 2020
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Horrible customer service, a woman named Janice got an attitude with me from the first phone call. I have no idea what their service is like because I declined setting up an appointment after such ridiculous behavior over the phone.
Stephanie King
May 23, 2019
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I moved into a new home. The owner had a pool and a contract with Douglas Aquatics. They did our pool inspect when we had our home inspect. They said it needed a new pump and light. It was replaced before move in. I had to contact them to learn how the pump operated and the pool and they came out and explained all of that to get the pool operating. It looks like we will have a pool to use before the end of the summer. ty
Linda Carter
Jan 12, 2019
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I love Douglas Aquatics. They are great people to work with. That return my calls even after hours. Fit me in even though they had a busy schedule. I have recommended them to all my friends and family Very pleased Thank you so Douglas Aquatics.
Jennifer Ferrell
Jan 10, 2019
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I was behind one of their company vehicles in a drive thru this morning and watched the driver throw out quite a bit of trash from their window. Hitting the side of the building, even the pickup window. The lack of respect this person showed to another business is quite sad! Who's to say they won't just throw trash all over the place while working for you? Not so great advertising on your employees end!
Nathaniel Minetree
Aug 01, 2018
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The lifeguards are nothing more than teenagers. We have a lot of stuff floating in our community pool because they aren't netting the pool like they are supposed to. There is also algae on the interior pool walls due to lack of cleaning.
