Business Details
45 Years
experience
Emergency
services
Trusted Fuel Delivery and Outdoor Living Store in Cincinnati
Wardway Fuels has been a trusted provider of fuel and outdoor living solutions since 1981. Founded by Tom Ward and now led by siblings Kevin, Gary, and Diana Ward, our family-owned business serves residential, commercial, and agricultural customers across Cincinnati. We specialize in delivering heating oil, propane, diesel, and racing fuels with reliable automatic delivery options and emergency service for approved accounts. Our retail shop offers premium grills, pool supplies, gas fireplaces, and outdoor heating products from top brands like Weber, Traeger, and Big Green Egg. With decades of combined experience, our team prioritizes personalized service, competitive pricing, and community relationships.We maintain rigorous safety standards for all fuel storage and delivery operations while providing expert installation and maintenance for outdoor living products. Our commitment to quality extends to exclusive offerings like Tank Shield additive for oil customers and BioGuard pool care products. Whether serving homes with heating solutions or enhancing outdoor spaces with premium equipment, we focus on meeting individual customer needs with integrity and expertise. This dedication has made us a preferred provider for generations of customers in Southwest Ohio.
Services
Fuel Delivery
Propane Refill
Grill Sales
Pool Service
Fireplace Installation
Tank Maintenance
Outdoor Heating
BBQ Accessories
Pool Supplies
Gas Fireplaces
Details
- Year established: 1981
Highlights and features
- Family-owned Cincinnati business serving customers since 1981
- 24-hour emergency fuel service for approved accounts
- Exclusive Tank Shield additive to protect heating oil tanks
- Authorized dealers for premium brands like Weber and Traeger
- Experienced team provides expert installation and maintenance services
Services
Fuel Delivery
Reliable home heating oil and propane delivery with automatic scheduling options. Our professional drivers serve residential and commercial customers throughout Southwest Ohio with safe, efficient fueling solutions. Emergency delivery available for approved accounts during business hours.
Grill Sales
Premium grill selection featuring Weber, Traeger, and Big Green Egg models. Our retail store offers gas, charcoal, and pellet grills with expert advice on choosing the right cooking system for your outdoor kitchen needs.
Pool Service
Comprehensive pool maintenance services and supplies including BioGuard chemical treatments. Our technicians provide seasonal opening and closing, equipment repairs, and water quality management for residential and commercial pools.
Fireplace Sales
Gas fireplace installation and service with Thermo-Rite products. We offer wall-mounted, insert, and outdoor fireplace options with professional consultation to enhance home comfort and aesthetics.
Propane Refill
Propane cylinder refilling service for grills, patio heaters, and small appliances. Our retail location provides convenient exchange options and safety inspections for portable propane containers.
People
Kevin Ward
President/Owner
Third-generation fuel industry leader with over 30 years of experience. Oversees daily operations and strategic growth while maintaining hands-on customer service approach.
Gary Ward
Vice President/Owner
Operations specialist managing fuel logistics and delivery systems. Implements safety protocols and technical innovations to ensure efficient service across all product lines.
Diana Nusekabel
Owner
Customer relations expert with 25+ years in retail management. Coordinates store operations and product selection to maintain premier shopping experience for outdoor living products.
Debbie Ward
CFO
Financial strategist managing accounting operations and credit programs. Develops payment plans and financial systems to support business growth and customer satisfaction.
Missi Holtman
Office Manager
Customer service director with 15 years of experience coordinating order fulfillment and client communications. Ensures seamless integration between retail and delivery operations.
Questions
What fuel delivery services do you offer?
We deliver heating oil, propane, diesel, and racing fuels with automatic delivery options for residential and commercial customers.
Do you sell grills and outdoor equipment?
Yes, our retail store features premium grills from Weber, Traeger, and Big Green Egg plus pool supplies and gas fireplaces.
Are propane refills available?
We offer propane cylinder refills and exchange service for portable tanks used in grills and outdoor heaters.
Do you provide pool maintenance services?
Our certified technicians offer pool opening/closing, equipment repair, and BioGuard chemical treatment programs for residential pools.
What are your store hours?
Summer hours (May-Sept): Mon-Fri 8am-7pm, Sat 9am-4pm, Sun 10am-2pm. Winter hours vary - check website for details.
Is emergency fuel delivery available?
24-hour emergency service is available for heating oil and propane customers with approved credit accounts.
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Reviews (7)
Donna Brott
Mar 23, 2022
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We have been thrilled with the services and products at Wardway for over 2 decades! They are an excellent example of a family run Westside business. We use the propane, fuel oil and pool services over two homes and could not be more please. The customer service is super responsive and very knowledgeable! I trust them and highly recommend them!
Donn Cover
Dec 12, 2021
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Kyle and another gentleman were excellent. They repaired and cleaned our gas fireplace. Very knowledgeable and professional.
Steve Wachs
Nov 21, 2021
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Wardway Fuels delivers fast and cost effective service. They are real pros and it's great to know the owners of the company stand by their commitment to sales and service. We will always trust Wardway Fuels!
Wayne S.
Oct 04, 2021
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We had purchased a table-top Hampton Bay fireplace/pit at Home Depot specifically designed for umbrella tables.(wife really wanted it), utilizing a 1 pound Coleman style tank. Well we went to connect the tank, as per instructions, and the metal collar on the bottom of the table would not permit tank connection as per instructions.it was going to require a hose. Well I figured if you have to get a hose anyway, why not get a larger tank as a one pound tank only lasts an hour at most and unless you plan to by a self-refill kit, you are going to be buying a lot of Coleman tanks that you throw away!
What a waste! So I called Wardway fuels on Bridgetown Rd. and spoke to a really nice young lady that said they could help me. I drove over from Indiana and took the fire place, told them I had limited space beneath the table, and could they help me? They had the hose and a 5 pound tank! Wow, it was exactly what I needed at a very, very fair price! Shoot, their advice and helpfulness made the trip from Lawrenceburg well worth while, as NO one in the area had the hoses let a lone a 5 pound tank! They were teriffic!
What a waste! So I called Wardway fuels on Bridgetown Rd. and spoke to a really nice young lady that said they could help me. I drove over from Indiana and took the fire place, told them I had limited space beneath the table, and could they help me? They had the hose and a 5 pound tank! Wow, it was exactly what I needed at a very, very fair price! Shoot, their advice and helpfulness made the trip from Lawrenceburg well worth while, as NO one in the area had the hoses let a lone a 5 pound tank! They were teriffic!
Lynette Hodnicki
Sep 23, 2021
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The young man who refilled my propane tanks was professional and friendly. The price was the best I've seen.
Bill Lawrence
Jun 23, 2021
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What can I say about Wardway Fuel? That they are AWESOME! I've been a customer for over 11 years and have yet to get anything less than a superb experience. Great Customer service, deep bench of expertise, top line products, and alway a happy greeting. I wish all businesses operated like Kevin and the Crew at Wardway.
Gam Bam
Jan 26, 2021
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I am sure this is a nice place. I just wish they didn't turn off the outside pump for the ethanol free gas when they closed for the day. It is a 50 mile round trip to get gas for my mowers. I hate to leave empty handed. They leave the diesel pump turned on 24/7, but the race gas and pure gas is NO GO :-
