Business Details
50 Years
experience
Your Trusted Partner for Pool & Hot Tub Solutions in Joplin, MO
Blue Water Pools has been a trusted provider of pool and hot tub solutions in Joplin, MO since 1976. Our family-owned business specializes in chemical sanitization systems for residential, commercial, and municipal pools and hot tubs, offering installation, maintenance, and retail services. We provide free water testing, EPA-registered sanitizers, and expert advice to ensure clean, safe water for all clients. Our trained service department handles repairs, pool openings, winterization, and equipment installations for both homeowners and commercial establishments like hotels and water parks. With a large showroom featuring top-brand hot tubs and above-ground pool packages, we combine product quality with personalized service. Our commitment to employee satisfaction translates into exceptional customer care, ensuring every client receives knowledgeable support tailored to their needs. We prioritize transparency, offering digital water testing and guidance to make pool ownership hassle-free. For over four decades, we have built relationships through reliability, technical expertise, and a focus on long-term customer satisfaction.
Services
Hot Tub Sales
Pool Installation
Chemical Systems
Water Testing
Equipment Repair
Pool Openings
Winterization
Retail Supplies
Onsite Training
Commercial Services
Details
- Year established: 1976
Highlights and features
- We have over 45 years of experience serving Joplin's pool and hot tub needs.
- Our EPA-registered sanitizers ensure safe, clean water for residential and commercial clients.
- We offer free digital water testing and personalized treatment advice.
- Our trained service department handles repairs, openings, and winterization for all systems.
- We carry top-brand products with comprehensive warranties in our retail showroom.
What people say
Knowledgeable staff
Quality products
Reliable service
Personalized support
Expert maintenance
People
Jake Deer
Service Technician
Jake has been with Blue Water Pools since 2006, providing expert maintenance and repair services for residential and commercial pool systems.
Scarlett Bowles
Customer Service Representative
Scarlett has been an integral part of Blue Water Pools since 2006, assisting clients with product selection and service scheduling.
Suzanne Newlin
Business Owner
Suzanne took over her family's retail and service business in 2000, leading operations and ensuring quality standards across all departments.
Matt Westberry
Mechanical Technician
Matt specializes in equipment installation and repair, applying his mechanical expertise to solve complex pool system challenges efficiently.
Questions
What services does Blue Water Pool & Spa offer?
We provide hot tub and pool sales, chemical sanitization systems, water testing, equipment repair, winterization, and seasonal openings for residential and commercial clients.
Do you service both residential and commercial pools?
Yes, we offer installation, maintenance, and repair services for residential pools, hot tubs, and commercial aquatic systems including hotels and water parks.
What brands do you carry?
We feature American Whirlpool hot tubs and Seaspray above-ground pools, along with Pentair and Regal pool equipment and chemicals.
Do you offer financing options?
Yes, we provide financing options for pool and hot tub purchases to help customers achieve their backyard goals affordably.
What are your service hours?
Our retail store operates Monday-Friday 9AM-6PM, Saturday 9AM-5PM during summer, with adjusted winter hours. Emergency service availability varies.
Do you provide warranties on products?
Yes, we offer manufacturer warranties on all products, including extended coverage options for hot tubs and pool equipment purchased through our store.
Reviews (10)
Marty Elliott
Apr 28, 2022
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We had been researching pool companies for a couple months and we were extremely impressed with Blue Water Pools. Their system with ionization is what sold us after reading about the process. This is a much healthier way to keep your pool clean without having to use all the chemicals that traditional pools require. There was quit a wait before they could come out and install, so make sure you sign up as soon as possible, preferably in the winter months so hopefully it can be installed right at the beginning of swimming season.
By the time ours was set up, it was the end of summer. But we were still able to enjoy the pool for a few weeks before it was time to close it up for the winter. So we are super excited to open it back up and be able to enjoy it ALL summer long. Thanks Blue Water Pools!
By the time ours was set up, it was the end of summer. But we were still able to enjoy the pool for a few weeks before it was time to close it up for the winter. So we are super excited to open it back up and be able to enjoy it ALL summer long. Thanks Blue Water Pools!
Michael Roberts
Mar 23, 2021
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Blue Water has installed my new cover and taken care of closing my pool for the last three years. Recently Suzanne helped me rebuild my 20+ yr old multi-port valve. It's working good as new now. I have taken water samples to them over the years and received solid advice. They are always very helpful and full of great advice. I never feel like I'm scolded for doing something wrong because I do a lot of my repairs and maintenance myself. These are good folks. Thank you for servicing Carthage!
Chelsea Sandefer
Jan 26, 2021
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Always very professional. Very nice people who work here. Helpful with everything we need when buying our pool. Also helpful after the sale of our pool, with water testing and chemicals. Services: Winterization, Swimming pool water analysis, Swimming pool filter repair, Cleaning, General repairs & maintenance
Nina Eads
Nov 10, 2020
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I have been using Blue Water Pools for testing and chemicals for years and I am always very happy with their customer service. Staff are experienced, polite and always ready to answer questions. Service: Swimming pool water analysis
Kendall W.
Sep 26, 2020
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We have had great success with blue water. We were having an issue with a leaking pump, they came out and diagnosed it very quickly - identified and corrected some things that we were going to be issues in the future. We took a water sample to them and they provided everything needed to get our water crystal clear. Always friendly and punctual to their appointments (we've found this is a rarity).
Chip Spencer
Sep 19, 2020
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Efficient and knowledgeable staff. I was in quite a bad situation with my pool at work, made one call, made one drive, made one great choice!
Pam Stanley
Jul 14, 2020
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They have really helped me out this year on my pool, from checking my sand pump out to helping my clear my green water. In my opinion they are the greatest
Cathy Jo Loy
Jun 11, 2020
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We had a pool company continue not to show up and then tell us we werent a priority. Blue Water showed up on time and stayed until the work was completed! We couldnt be happier with the service! Thank you
Jeremy Hopper
Nov 15, 2017
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What amazing people I came in Needing help with my hot tub and they set me up amazing people all I have to say is I wouldnt courage every one to use them
Brooke Lowrance Iseli
Aug 25, 2017
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I haven't been able to use my pool for a month now due to the pool installer not keeping appointments. Last summer our pool was installed, there were screws left under the liner that you could feel when you were in the pool and it was uneven. This summer we decided to have the liner replaced and the installer that came out said it was installed all wrong and redid it for us. It took him 2 weeks to actually get started because he kept making appts with us and never showing up.
Then when he did get started, one side of the liner fell (after we filled it back up costing us a huge water bill). He made several appts with us again to come fix it and never showed up. We finally got him to show up after calling the head installer, Joe, to complain. The installer came back out and fixed the liner just to have another spot fall down... after it started filling back up (costing us another water bill). We have close to $10,000 invested in this pool and haven't been able to use it for a month, and we have no idea when he's coming back to fix it.
Then when he did get started, one side of the liner fell (after we filled it back up costing us a huge water bill). He made several appts with us again to come fix it and never showed up. We finally got him to show up after calling the head installer, Joe, to complain. The installer came back out and fixed the liner just to have another spot fall down... after it started filling back up (costing us another water bill). We have close to $10,000 invested in this pool and haven't been able to use it for a month, and we have no idea when he's coming back to fix it.