Business Details
50 Years
experience
Your Trusted Source for Hot Tubs & Swimming Pools
Established in 1976, we are a third-generation family-owned business dedicated to enhancing home comfort through premium swimming pools, hot tubs, spas, and fireplace solutions. With five decades of industry expertise, we serve Western Washington from multiple locations, offering comprehensive sales, installation, and maintenance services. Our commitment to customer satisfaction has made us the region's leading provider, combining personalized service with extensive product knowledge. We specialize in custom pool projects, fireplace installations, and spa maintenance, ensuring tailored solutions for every client. Our team prioritizes transparency, competitive pricing, and ongoing support, reflected in our 50-year reputation for excellence.By maintaining showrooms stocked with top brands and offering financing options, we make luxury home comfort accessible. Our service technicians provide prompt, professional care, including hot tub winterization, pool chemical maintenance, and fireplace repairs. Customer testimonials consistently highlight our knowledgeable staff, reliable service, and dedication to resolving issues promptly. As an industry leader, we continue innovating while upholding the family values that founded our business. Whether building custom pools or assisting with fireplace selections, we approach every project with the same meticulous attention to detail that has defined us since 1976.
Services
Swimming Pools
Hot Tubs
Spa Services
Fireplace Installation
Pool Renovations
Hot Tub Maintenance
Fireplace Repair
Pool Cleaning
Spa Sales
Fireplace Accessories
Details
- Year established: 1976
Highlights and features
- We offer 50 years of experience in pool and spa solutions
- Our third-generation family ownership ensures personalized service
- We service multiple locations across Western Washington
- Financing options available for all products
- Our technicians provide prompt, professional maintenance
What people say
Professional and responsive
Excellent service
Great staff
Knowledgeable technicians
Prompt issue resolution
Services
Swimming Pool Installation
Custom inground and above-ground pool construction with design options including tanning ledges, waterfalls, and natural rock features. Our expert team handles complete installations from planning to final touches. Serving residential clients seeking luxury outdoor living spaces with durable, energy-efficient pool systems.
Hot Tub Sales
Extensive selection of premium hot tub brands including Clearwater Spas, Marquis Spas, and Bullfrog Spa models. We offer various sizes and configurations from fitness-focused designs to relaxation-focused spas. Our knowledgeable staff assists with selection, delivery, and setup for optimal home comfort.
Fireplace Installation
Professional installation of gas, wood, and pellet-burning fireplaces including models from Heat & Glo, Vermont Castings, and Napoleon. We provide complete hearth solutions from unit selection to venting and finishing touches. Enhance home ambiance with energy-efficient fireplace options tailored to your space.
Pool Maintenance
Comprehensive chemical maintenance, cleaning, and equipment servicing for residential pools. Our technicians perform routine checkups, water testing, and seasonal preparations to maintain optimal pool condition. We offer customized maintenance plans to extend pool longevity and ensure safe usage.
Spa Maintenance
Professional hot tub servicing including water testing, filter replacement, and system diagnostics. We provide winterization, shell glossing, and complete drain/refill services. Our certified technicians ensure proper sanitation and mechanical performance for year-round spa enjoyment.
Questions
What areas do you service?
We serve Tacoma, Puyallup, Gig Harbor, Fircrest, and Bonney Lake areas of Western Washington.
Do you offer financing options?
Yes, we provide financing options for all our products including pools, spas, and fireplace installations.
What pool maintenance services are available?
We offer chemical maintenance, water testing, cleaning, and seasonal preparation services for residential pools.
Are your technicians certified?
Our service team includes certified technicians trained in pool, spa, and fireplace maintenance and repairs.
Do you sell hot tubs?
Yes, we carry premium hot tub brands including Clearwater Spas, Marquis Spas, and Bullfrog Spas.
What fireplace types do you install?
We install gas, wood, and pellet-burning fireplaces from top manufacturers like Heat & Glo and Vermont Castings.
Reviews (4)
Jerrmaine Treadwell
Mar 06, 2022
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These people are completely incompetent and unresponsive. They delivered our hot tub in March of 2021 with a huge crack on the corner panel and a giant fork lift hole in the side panel (see photos). When they unloaded it, we mentioned the damage and they were not even aware that those obvious cracks were there. It is March 28, 2022 and we still do not have replacement panels. Aqua rec claims there are delays due to COVID and that it is not them, but the factory.
We have called numerous times and have to constantly badger them. Today they finally came to install the replacement panels and BROUGHT THE WRONG CORNER PANEL! Maybe we will have functional panels in 2025.hope the rats don't move in first.
We have called numerous times and have to constantly badger them. Today they finally came to install the replacement panels and BROUGHT THE WRONG CORNER PANEL! Maybe we will have functional panels in 2025.hope the rats don't move in first.
Heather C.
Jan 13, 2022
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Chris Kovacs was an awesome salesperson and made sure both stoves were installed at the time needed. He answered all my questions and was extremely professional. Cisco installed my stoves and was amazing. Very knowledgeable and thorough. I would 100% purchase a stove from aqua rec.
Kevin Hellyer
Jan 10, 2022
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I wish I would have read reviews prior to dealing with Aqua Rec. Avoid them unless you enjoy no communication and dealing with a company that refuses to make a situation right without being constantly contacted and pressured. We ignored the red flags and are paying the consequence. They are terrible at communicating and refuse to take responsibility for the damage caused during an installation. I'll update this post accordingly if they ever step up and do what is right, but am not holding my breath. I've got a long post on Yelp if you want the full story.
Anthony Leonarduzzi
Dec 17, 2021
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Costco had a display model. Rep there was super helpful. Love the idea of less plumbing. No wood products either! The bullfrogs are less maintenance than other brands. Rick helped my wife and I come up with the perfect tub for us. It's almost been a year owning the tub and it's been fantastic.
