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Your Trusted Pool & Spa Experts in Portland, OR
For over four decades, we have specialized in delivering expert pool and spa solutions tailored to individual needs. Our commitment to continuous education ensures we remain at the forefront of water care technology, offering customized programs through our ALEX Pro system and SMART START digital learning platform. As the premier pool experts in the Pacific Northwest, we combine technical expertise with personalized service to address water care challenges and ensure pool safety and brilliance. Our team prioritizes client satisfaction by blending industry knowledge with hands-on support, creating a seamless experience for every customer.
Services
Inground Pools Aboveground Pools Backyard Spas Pool Maintenance Water Analysis Pump Repair Filter Replacement Heater Maintenance Spa Cover Replacement Mineral Water Solutions
Highlights and features
  • We offer 40+ years of specialized expertise in pool and spa care.
  • Our ALEX Pro system provides precise, customized water analysis.
  • SMART START digital campus delivers ongoing education for pool owners.
  • Personalized service combines technical knowledge with hands-on support.
  • Knowledgeable staff ensures solutions tailored to individual needs.
What people say
Great Service Knowledgeable staff Perfect water levels Helpful suggestions Fun store
Services
Pool Maintenance Service
Our weekly professional cleaning service ensures your pool remains pristine. Technicians perform thorough inspections, debris removal, and chemical balancing to maintain water clarity and safety. This service includes filter checks and equipment maintenance to prevent issues before they arise.
ALEX Computerized Water Analysis
Using advanced technology, our ALEX system analyzes water samples to create customized care programs. This precise testing identifies chemical imbalances and recommends adjustments to maintain optimal water quality and prevent damage to pool surfaces.
Pump Repair / Replacement
We diagnose and repair pool pump issues quickly to minimize downtime. If replacement is needed, our technicians install energy-efficient models to ensure reliable circulation and extend equipment lifespan while maintaining pool functionality.
Filter Sand Change
Restoring water clarity involves replacing old filter media with fresh sand. This service improves filtration efficiency, removes contaminants, and extends the life of your pool's filtration system for consistently clean water.
Annual Heater Maintenance
Our technicians inspect and service pool heaters to ensure efficient operation. This includes cleaning components, checking for wear, and replacing parts as needed to maintain consistent water temperatures throughout the season.
Questions
What services does The Pool & Spa House offer?
We provide inground and aboveground pool services, spa care, water analysis, equipment repair, and mineral water solutions for residential clients.
Do you have locations outside Portland?
Yes, we serve Gresham, Tigard, Vancouver (WA), and West Linn, with a newly opened store in West Linn.
How can I get personalized pool care advice?
Our ALEX® Pro system offers computerized water analysis to create customized care programs for your pool or spa.
Are there educational resources for pool owners?
Yes, our SMART START digital campus provides learning opportunities to help you maintain your pool effectively.
What makes your service stand out?
We combine 40+ years of expertise with advanced technology and personalized attention to ensure optimal pool performance.
Reviews (6)
Shey Gladstone
Nov 09, 2021 Report
In all sincerity, the owner and employees are always so helpful! I also love that they do free pool chemistry test, and are very knowledgeable. Yeah, they don't always have items in stock, but that's to be expected with the supply chain issues that the entire nation is facing. All-in-all, great customer service!
Scott Brammell
Jul 14, 2021 Report
I have been using this store for about 10 years. I keep returning because they always have the products I am looking for. The staff are very helpful when I am there getting supplies or parts. I have waited several minutes to have pool water analyzed but waiting time was bearable considering the day and time of week I was there. Even though we have moved over an hour away ill keep using this store for all my pool needs because of the staff.
Megan Cronin
Feb 16, 2021 Report
The staff is so patient, so cool and so nice. EXTREMELY helpful. They really seem to care about finding the root issue and helping, in my case, get my pool clean and un-cloudy. I worked with Avery and she did everything she could to answer my questions, and when she needed more help, she got another person. I don't know who is hiring the staff or training them, but good job!
Mark Whitley
May 21, 2020 Report
After posting the following review, I was contacted by the pool and spa house, and they apologized for and resolved the issue. So I'm once again happy with doing business with them, and will continue to recommend them. I stopped in to get both my pool and spa water tested, and then buy whatever chemicals were needed, plus one other item. The testing and chemicals were fine and appreciated, and they also honored a coupon I had. However, the other item I needed to purchase (solar cover straps) had a rather high price tag on them ($49.99) but I needed them so added them to my ticket. However, when rang up they were priced at $69.99, which is absurdly high for a half dozen nylon straps and some plastic clips. And they would not even reset the price to what the stick on the package said it should have been. I don't mind paying a little more for good service and convenience, but seemed excessive.
Leanne Sype
Dec 30, 2019 Report
Great customer service! Both Brian and Tyler were a huge help in assisting me to understand my pool's chemistry. I walked out feeling confident that I could keep my pool healthy!
Shelly Hanson
Nov 18, 2019 Report
I love the staff at the Tigard location! They are always friendly and helpful with what I need to do for my pool. Many times I am greeted by name, which is nice (and I suppose means I'm keeping up on the pool chemicals!) you hire great people.