Business Details
31 Years
experience
Your Trusted Pool & Spa Experts in Vienna, WV
Founded in 1995, we are a family-owned business dedicated to transforming outdoor spaces with premium pools and spas. Our 3,000 sq. ft. showroom, established in 2003, offers a wide selection of aboveground, in-ground, and on-ground pools, as well as American-made spas. With the launch of our Athens, OH location in 2020, we expanded our reach while maintaining our commitment to personalized service. Our team specializes in professional installation, maintenance, and renovations, ensuring long-lasting quality and customer satisfaction. We pride ourselves on using top-tier materials and offering customization options like stamped concrete, LED lighting, and automatic covers.Our staff provides expert advice on pool chemistry, maintenance, and product selection, backed by decades of industry experience. Customer testimonials highlight our exceptional service, knowledgeable team, and dedication to creating backyard oases tailored to individual needs. We serve homeowners in Vienna, WV, and surrounding areas, combining technical expertise with a personal touch. Our focus on innovation and customer-centric solutions has made us a trusted name in the pool and spa industry.
Services
Pool Installation
Pool Maintenance
Pool Repairs
Pool Renovations
Above Ground Pools
Spas
Water Testing
Spa Installation
Spa Maintenance
Details
- Year established: 1995
Highlights and features
- We have over 30 years of experience in pool and spa installation and maintenance.
- Our team offers personalized backyard design solutions tailored to individual needs.
- We exclusively sell American-made spas known for durability and advanced features.
- Our staff provides expert water chemistry testing and maintenance guidance.
- We offer comprehensive renovation services to upgrade existing pool systems.
What people say
Over the top customer service
Personnel very helpful
Excellent job performance
Friendly and knowledgeable staff
Terrific store renovation
Services
Pool Installation
We specialize in installing aboveground, in-ground, and on-ground vinyl liner pools, as well as fiberglass options. Our team ensures professional construction using durable materials for long-term enjoyment. We offer customization features like stamped concrete, LED lighting, waterfalls, and automatic covers to create personalized backyard oases.
Spa Services
We provide premium spa sales, installation, and maintenance services. Our American-made spas feature hydrotherapy jets, advanced water control systems, and durable construction. Our technicians handle site preparation, electrical setup, water balancing, and ongoing maintenance to ensure optimal performance and longevity.
Pool Maintenance
Our maintenance services keep pools clean and functional year-round. We offer chemical balancing, filter cleaning, debris removal, and equipment inspections. Our team provides water testing and personalized guidance to maintain safe, clear water while preventing system wear and tear through regular upkeep.
Pool Renovations
We specialize in transforming existing pools with modern updates. Services include liner replacements, tile upgrades, new coping, and adding features like sun ledges or lighting. Our renovation experts assess structural integrity and recommend cost-effective improvements to enhance aesthetics and functionality for aging pool systems.
Water Testing
We provide accurate water testing and chemical balancing services to maintain pool and spa safety. Our staff analyzes pH levels, chlorine content, and mineral balance, offering tailored recommendations for treatment. This service helps prevent equipment damage and ensures comfortable swimming conditions through precise water chemistry management.
People
Debbie
Co-Owner
Debbie co-founded Pool Masters of Vienna in 1995, bringing over 25 years of pool industry experience. She focuses on customer relations and showroom operations, ensuring clients receive personalized service and expert product guidance.
Jim
Co-Owner
Jim co-owns Pool Masters of Vienna and oversees installation crews and technical operations. With extensive construction expertise, he ensures all pool projects meet quality standards while mentoring staff on best practices for pool systems.
Questions
What pool types do you install?
We install aboveground, in-ground, and on-ground vinyl liner pools, plus fiberglass in-ground options with customization features.
Do you offer spa maintenance services?
Yes, we provide full-service spa maintenance including water testing, filter cleaning, and equipment inspections.
Which areas do you serve?
We serve Vienna, WV and surrounding areas, with additional service from our Athens, OH location.
Are financing options available?
Currently we don't offer financing, but we provide quality products at competitive pricing for all budgets.
Do you handle pool renovations?
Yes, we specialize in pool renovations including liner replacements, tile upgrades, and adding new features.
What spa brands do you carry?
We offer American Whirlpool by Maax and Vita spas known for durability and advanced hydrotherapy features.
Reviews (3)
Brenda Cunningham
Jun 01, 2022
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They do an excellent job! Very friendly and courtesy staff that works hard and do a fantastic job! Jim is excellent in running a crew, business, and helping with ideas with your pool!
Heather Ryan
May 02, 2021
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Friendly staff and very helpful. Great place to shop for hot tubs. They sell pool/hot tub chemicals and test water samples to help you keep your pool/hot tub at optimal levels.
Denise T.
Oct 04, 2019
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This store has really had a TERRIFIC renovation! The salesfloor looks HUGE now. The staff is very friendly, polite, and knowledgeable of the products. Owners Debbie and her husband, Jim really run a great business! A Fantastic place to go for all of your pool & spa needs!