Business Details
31 Years
experience
Your Trusted Pool & Spa Experts in Simpsonville, SC
Since 1995, Pool & Spa Connection has been a trusted provider of comprehensive pool and spa solutions in Simpsonville, South Carolina. Our locally owned and operated business specializes in pool construction, equipment repair, renovation services, and retail product sales to meet all aquatic needs. With a dedicated team of professionals, we offer routine maintenance programs, emergency repairs, and customized liner replacements to ensure optimal pool functionality. Our retail location features a knowledgeable staff ready to assist with water testing, chemical balancing, and equipment selection. Having served Greenville and Spartanburg counties for nearly three decades, we maintain a strong reputation for technical expertise and customer-focused service.Our commitment to quality extends to convenient scheduling options, on-site consultations, and educational resources for DIY pool maintenance. Through consistent service excellence and community engagement, we've cultivated lasting relationships with thousands of satisfied customers across the Upstate region. Our three-step care program provides structured guidance for maintaining safe, balanced pool environments using premium treatment products. From initial construction to ongoing maintenance, we prioritize clear communication, timely execution, and comprehensive support for every project.
Services
Pool Construction
Hot Tub Sales
Pool Cleaning
Equipment Repair
Liner Replacement
Water Testing
Chemical Balancing
Pool Renovation
Details
- Year established: 1995
Highlights and features
- Locally owned since 1995 with proven industry experience
- Professional in-store staff available for technical consultations
- Convenient scheduling for cleaning and service appointments
- Free water testing with expert chemical balancing advice
- Thousands of satisfied customers across the Upstate region
What people say
Top notch service
Great staff
On-time communication
Professional maintenance
Excellent product selection
Services
Pool Cleaning
Our professional cleaning services maintain optimal pool conditions through scheduled maintenance programs. Technicians perform debris removal, filter cleaning, and chemical balancing to ensure water clarity and safety. Regular service visits prevent equipment strain while maintaining compliance with health standards.
Pool Repair
We diagnose and resolve equipment malfunctions including pump failures, filtration issues, and heating system repairs. Our technicians replace worn components and upgrade outdated systems to restore pool functionality. Emergency repair services address urgent operational failures with prompt response times.
Liner Replacement
Custom vinyl liner installations transform aging pools with durable, properly fitted materials. Our specialists measure existing structures to create seamless replacements that prevent leaks and enhance aesthetics. The process includes removal of old liners and structural inspections for underlying issues.
Water Testing
Free water testing services analyze chemical balance parameters including pH, alkalinity, and sanitizer levels. Our staff provides corrective treatment recommendations to maintain safe swimming conditions. Regular testing prevents equipment corrosion and ensures regulatory compliance for residential pools.
Pool Construction
Custom pool builds create tailored outdoor recreation spaces with design consultation and complete installation. Our process includes site assessment, permit acquisition, and construction oversight from excavation to final finishing touches. Projects incorporate client preferences for shape, depth, and additional features.
Questions
What pool services do you offer?
We provide complete pool services including construction, equipment repair, routine maintenance, liner replacement, and chemical balancing. Our retail location also sells pool supplies and testing equipment.
Do you service hot tubs?
Yes, we offer hot tub sales, installation, and maintenance services. Our technicians handle equipment repairs and water chemistry balancing for residential spas.
What are your business hours?
Our Simpsonville location operates Monday through Friday from 9 AM to 5 PM, and Saturdays from 9 AM to 2 PM. We're closed on Sundays.
Do you offer emergency repairs?
While we don't provide 24/7 emergency service, we prioritize urgent repair requests during regular business hours and offer prompt scheduling for critical equipment failures.
Where are you located?
Our main retail location and service center is at 108 Batesville Road, Simpsonville, SC 29681, serving Greenville and Spartanburg county residents.
Reviews (6)
Don Johnston
May 22, 2022
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You will not find a better company to build your pool than The Pool and Spa Connection. Many companies brag about how many pools they have built but you want quality not a cookie cutter pool builder. I know many people who had someone else build their pool and they all complain about the lack of quality that they did not expect when their pool was finished. I would give Catherine and her crew more than 5 stars if I could.
They worked with us all the way and answered all of our questions. They did not even laugh at some of the stupid questions I came up with. They also finished before we thought they would. Their price was competitive and you could not find a more friendly group of people to work with. If you are like me you do not know everything that goes into building a pool so you need someone you can trust. I chose them because I had a feeling in my gut that they would do a good job and they did. f you chose some else don't blame me as I have warned you.
They worked with us all the way and answered all of our questions. They did not even laugh at some of the stupid questions I came up with. They also finished before we thought they would. Their price was competitive and you could not find a more friendly group of people to work with. If you are like me you do not know everything that goes into building a pool so you need someone you can trust. I chose them because I had a feeling in my gut that they would do a good job and they did. f you chose some else don't blame me as I have warned you.
Julie Quick
Apr 20, 2022
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Catherine and her team are absolutely wonderful! She walked me through the whole process and communicated with me throughout the build of our pool. I am 100% happy with my in ground pool! Thanks again Catherine!
Mandi Williams
Apr 19, 2022
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I can't say enough good things about Catherine and her team. Our pool was completed and ready to use within 60 days of the start date. That is phenomenal on many levels but in the middle of Covid I must say I was shocked at how smooth and fast the process was. Each subcontractor was professional, did a good job and was always concerned with cleaning up after their part of the process. I decided to utilize the biweekly maintenance service they offer and that has been well worth the money spent. Jonathan is knowledge, professional and patient with me as I observe and ask him questions about my pool. Many thanks to Pool & Spa connection for an awesome job.
Michael Bolton
Apr 11, 2022
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Working with Catherine and her team at the Pool and Spa Connection was one of the best experiences my wife and I had the privilege of enjoying. Our pool project was met with several challenges at the onset due to a dual septic system location and yard drainage issues. Catherine and her project supervisor, Javier, helped us design a layout to address each challenge which includes a beautiful retaining wall, matching equipment wall, paver path, floor drains, recessed spa and outdoor shower. The honesty, integrity and professionalism displayed throughout the entire project is extremely difficult to find these days. We highly recommend the Pool and Spa Connection!
Frank Falanga
Dec 12, 2021
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Great service. very good testing facility and balancing recommendations. I have been using their service since the pool was installed and they have done a terrific job. on two occasions they went, "the extra mile", with cleaning and repairs. a very satisfied customer.
Dana Gentry
Sep 27, 2021
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Catherine and her team did a wonderful job, from start to finish. They were quick to address any concerns that we had, during the pool building process. We are thoroughly enjoying our pool, and would not hesitate to recommend Pool and Spa Connection to anyone who is considering an in ground, vinyl liner pool.
