Business Details
We have been serving Chicopee and the surrounding Massachusetts area since our start, building a reputation for reliable and professional pool and spa care. Our team specializes in the installation of energy-efficient Radiant Pools and innovative designs from Fox Pool Corporation. We carry a large selection of traditional and eco-friendly supplies to meet the diverse needs of our clients. Our expertise extends to comprehensive pool maintenance, where we handle everything from weekly cleaning to seasonal opening and closing. We utilize state-of-the-art water testing to ensure every pool we service meets the highest standards of clarity and safety. For our spa clients, we offer expert services including cleanings, moves, repairs, and winterizing.
We are authorized dealers for premium brands like Vita Spa and American Whirlpool, offering a wide range of hot tubs and swim spas. Our problem-solving capabilities cover complex pool repair, including diagnosing leaks, replacing liners, and fixing malfunctioning pumps. We provide flexible maintenance plans tailored to each client's specific lifestyle and budget, ensuring hassle-free ownership. Our commitment to client satisfaction is demonstrated through our full-service approach, from initial installation to ongoing care. We also offer financing options to help make your new pool or hot tub more accessible. Ultimately, we strive to protect your investment and let you enjoy your backyard oasis without the stress of constant upkeep.
We are authorized dealers for premium brands like Vita Spa and American Whirlpool, offering a wide range of hot tubs and swim spas. Our problem-solving capabilities cover complex pool repair, including diagnosing leaks, replacing liners, and fixing malfunctioning pumps. We provide flexible maintenance plans tailored to each client's specific lifestyle and budget, ensuring hassle-free ownership. Our commitment to client satisfaction is demonstrated through our full-service approach, from initial installation to ongoing care. We also offer financing options to help make your new pool or hot tub more accessible. Ultimately, we strive to protect your investment and let you enjoy your backyard oasis without the stress of constant upkeep.
Highlights and features
- We offer state-of-the-art water testing for clarity and safety.
- We provide flexible maintenance plans tailored to your lifestyle and budget.
- We carry a large selection of both traditional and eco-friendly supplies.
- We are locally trusted since our start in Chicopee, Massachusetts.
- We offer financing options for new pools and hot tubs.
Services
Pool Maintenance
Our expert technicians handle weekly pool cleaning, debris removal, and chemical balancing to keep your water safe and comfortable. We also perform filter and pump inspections to ensure your equipment runs efficiently throughout the season. This service protects your investment and lets you enjoy your pool without constant upkeep.
Pool Repair
We specialize in diagnosing and resolving issues that affect your pool's performance, safety, and longevity. Our technicians handle vinyl liner repairs, leak detection, and malfunctioning pump or plumbing problems. We deliver reliable repairs that restore your pool's efficiency and appearance.
Spa Services
We offer comprehensive spa care including cleanings, moves, repairs, and winterizing to keep your hot tub in top condition. Our team also provides water balancing and on-site water testing for optimal performance. These services ensure your spa remains a safe and relaxing retreat year-round.
Hot Tub Installation
We provide professional installation services for hot tubs from premium brands like American Whirlpool and Vita Spa. Our team handles the entire setup process to ensure your new spa is positioned and connected correctly. This service guarantees a seamless start to your hot tub ownership experience.
Pool Installation
We specialize in installing energy-efficient Radiant Pools and innovative designs from Fox Pool Corporation. Our team manages the full installation process, from site preparation to final setup. This service provides clients with a durable, high-quality pool tailored to their property.
Reviews (5)
Felix Andino
Jun 17, 2022
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Best pool store in the area, super good customer service and they really help you with your pool needs
Zinthia Rodriguez
Sep 12, 2021
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Not happy with the guy at big e very rude. Was interested in one but he was very dismissive. Glad there are other hot tub spots. Remember don't judge a book by its cover.
Tim Gearin Jr
Aug 21, 2021
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Had an old inground pool with no shallow end, 9 ft deep[1970's]. it was always cold even with a heater. no place to just stand and enjoy the pool. everyone suggested start over with new pool. However, i stopped by 21 st century pools and Brian came up with a great idea! he back filled the and came up with a custom liner! we can still swim but at 5 ft we can stand around and enjoy it. when no one was willing Brian came through! appreciate him and his team
Joanna Gawron
Feb 13, 2021
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Had a problem with our hot tub. The top side panel was not displaying digits clearly and tub would not run at all. Called service department around noon. They informed me that it could be bad top side control panel. They said that they would send someone out and if they cannot get the tub running that day they they would have to winterize it for us to prevent damage. Brian and another technician arrived at my house early afternoon! They replaced the topside control panel which is covered under our warranty. I am glad we purchased our tub from a local dealer. Quick service and knowledgeable.
Alicen Champagne
Jun 21, 2020
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Where do I start?! I called Brian late on a Sunday afternoon (a day he isn't even open) with a pool emergency, he walked me through it, got me my part within 24 hours, and had it installed before our party the following Friday! We could not thank him enough! He literally saved our daughters graduation party! During these trying times it has been so nice to see such professionalism, and customer service it is so appreciated! I will never buy another thing from another pool company, Brian is top notch! Thank you Century Pools for coming to the rescue!
