Business Details
50+ Years
experience
Your Trusted Pool & Spa Experts in Roseburg, OR
Since 1964, Preference Pools & Spas has been dedicated to transforming outdoor spaces into personal paradises through expert pool and spa solutions. Founded as Crystal Pools and reestablished in 1979 under its current name, our family-owned business has served Douglas County, Oregon, for over six decades. Our team specializes in designing, installing, and maintaining high-quality pools and spas from trusted brands like HotSpring and Latham. With generations of hands-on experience, we prioritize customer education, personalized service, and long-term relationships.Our commitment to excellence extends to water care, repair services, and tailored advice that empowers homeowners to enjoy their investments confidently. Recognized for reliability and technical expertise, we take pride in turning backyard visions into reality while maintaining the highest standards of professionalism and community trust.
Services
Vinyl Liner Pools
Fiberglass Pools
Above Ground Pools
Exercise Pools
Safety Covers
Pool Accessories
Spa Installations
Maintenance Services
Water Testing
Pool Repairs
Details
- Year established: 1964
Highlights and features
- We offer 60+ years of combined pool and spa industry experience.
- Our team includes certified water care specialists and maintenance technicians.
- We maintain detailed customer pool records for personalized service.
- Our staff provides hands-on education for first-time pool owners.
- We coordinate directly with insurance providers for repair claims.
Associations and certifications
- Oregon Construction Contractors Board
What people say
Knowledgeable staff
Helpful and friendly
Trustworthy service
Easy to work with
Great customer support
Services
Vinyl Liner Pools
We design and install custom vinyl liner pools tailored to property dimensions and client preferences. Our installations feature durable materials and precise engineering for long-lasting enjoyment. Clients receive comprehensive guidance on maintenance and water chemistry to maximize pool lifespan.
Fiberglass Pools
Our fiberglass pool installations offer quick setup with factory-crafted durability. Available in multiple shapes and sizes, these pools provide smooth surfaces and low-maintenance benefits. We ensure proper site preparation and seamless integration with existing landscapes.
Spa Installations
We specialize in HotSpring spa installations featuring energy-efficient designs and advanced hydrotherapy systems. Our team handles delivery, setup, and operational training to ensure optimal spa performance and customer satisfaction.
Pool Maintenance
Our maintenance programs include regular cleaning, equipment checks, and water testing to keep pools in pristine condition. Technicians use professional-grade tools and customized chemical treatments to maintain safe, clear water year-round.
Water Testing
We provide precise water testing using digital analysis tools to determine chemical balance requirements. Customers receive detailed reports and recommendations for maintaining safe swimming conditions and preventing equipment damage.
People
Steve Andrecht
Owner/Operator
Steve has managed Preference Pools & Spas since 1991, growing the business into a full-service pool and spa provider. He oversees daily operations and maintains the company's commitment to quality service established in 1964.
Raymond Andrecht
General Manager
Raymond leads day-to-day business operations with extensive industry knowledge. He ensures customer satisfaction through staff training and service quality control while maintaining family business values.
Robert Byars
Construction Manager
Robert supervises all pool installations and structural projects. His expertise ensures precise execution of complex pool designs while maintaining safety standards and project timelines.
Riley Bibey
Sales Manager
Riley assists customers in selecting appropriate pool and spa solutions. He provides product knowledge and budget guidance to help clients make informed purchasing decisions.
William Andrecht
Maintenance Technician
William performs routine maintenance and water care services. He educates customers on proper pool care techniques and addresses maintenance issues promptly.
Questions
What pool types do you install?
We install vinyl liner pools, fiberglass pools, above-ground pools, and exercise pools in various sizes and configurations.
Do you service existing pools?
Yes, we provide maintenance, repair, and water testing services for all pool types across Douglas County.
What spa brands do you carry?
We exclusively sell HotSpring spas known for energy efficiency and advanced hydrotherapy features.
How long does pool installation take?
Most installations complete within 2-4 weeks depending on pool type and site conditions.
Do you offer financing options?
We provide financing programs for qualified customers purchasing pools or spas.
What areas do you service?
We serve Roseburg and surrounding communities including Yoncalla, Drain, Elkton, and Sutherlin.
Reviews (4)
Jamie T.
May 22, 2022
Report
OMG! We have an above ground pool and these kind people were the only supply store that answered their phone! We live in Medford and had an installer from Eugene and discovered our copling strips were brittle. I called around locally but either got no response or the voice box was full! They answered kind and helpful. They had the strips and enough of them! It was definitely the drive to and fro. I appreciated them answering the phone if anything! Thank you Preference Pools!
Karl Nichols
Mar 06, 2022
Report
Came out didnt do what they promised in giving an estimate. Didnt even crawl under porch but promised someone would (family member)and give an estimate to reinforce porch. Charged 150.00 keep bugging me for payment when they did nothing went with another company for my hot tub you should too.
Tommy Wehe
Nov 23, 2021
Report
Unfortunately the Google program doesn't let you leave no star reviews. This company is the worst to deal with and are very sneaky and tend to get caught up in lies frequently. Workmanship and follow through are the worst I have ever experienced. I would highly recommend that people look elsewhere for any services they are looking for. Upon digging deeper on this company you will find many skeletons and many very dissatisfied customers, I really wish someone had warned me.
Deborah Pray
Mar 22, 2021
Report
Hello, I'm not usually 1 to write reviews but I do read them. So we are in the process of buying a home and Raymond is a super person, though we have not met face to face he has gone above & beyond to fix & inspect a therapy pool 4 us. Get this, for a handshake ( those of you that don't know what that means ask your parents/grandparents) and did the work & is still working on it. Very thankful. Deb & Paul, see you soon. :)