Chester County Pools & Supply

Business Details

50+ Years

experience

Trusted Swimming Pool Contractors in Coatesville, PA

Since 1960, Chester County Pools & Supply has been dedicated to providing exceptional service, quality swimming pools, chemicals, and accessories to our loyal customers. Our mission is to educate clients on pool maintenance, ensuring they can enjoy clean, sparkling water throughout the summer. Founded by Wayne Criswell Sr., our family-owned business has grown from a small operation to a trusted local provider, serving thousands of pools over five decades. Today, led by Wayne Jr., Robin, and Jeff, we continue to prioritize personalized attention, treating every customer like family.

Our team combines generational expertise with hands-on experience, offering tailored solutions for pool installation, maintenance, and repairs. We pride ourselves on transparency, reliability, and a commitment to resolving customer challenges efficiently. With a focus on community and customer satisfaction, we remain Chester County's go-to resource for all pool-related needs.

Services

Pool Installation Chemical Sales Maintenance Services Repair Services Pool Accessories

Details

Year established: 1960

Highlights and features

Family-owned since 1960 with three generations of pool industry expertise
Personalized service addressing unique customer needs and challenges
Comprehensive pool education to empower effective maintenance
Wide selection of premium pool chemicals, equipment, and accessories
Proven track record resolving complex pool water chemistry issues

What people say

Knowledgeable staff Personal attention Crystal clear pool Great customer service Patient educators

Website

Update Listing

Services

Pool Installation

We specialize in installing Doughboy above-ground and in-ground pools with customized configurations. Our expert team ensures proper assembly, filtration system integration, and water chemistry balancing for immediate use. With decades of experience, we guarantee durable installations that maximize safety and enjoyment while maintaining structural integrity through seasonal changes.

Chemical Sales

Our comprehensive chemical inventory includes sanitizers, algaecides, and water balancers for all pool types. We provide personalized guidance on dosage calculations, application timing, and safety protocols. Through water testing services and product education, we help customers maintain crystal-clear water while preventing equipment corrosion and health hazards.

Maintenance Services

We offer complete maintenance programs covering cleaning, filter servicing, and seasonal opening/closing. Our technicians perform routine inspections to identify potential issues before they escalate. By combining preventive care with customer education, we ensure long-term pool functionality while minimizing repair costs and chemical imbalances throughout the swimming season.

Repair Services

Our team addresses leaks, equipment malfunctions, and structural damage with prompt diagnostic assessments. We stock genuine replacement parts for major pool brands and provide same-day solutions for critical failures. From pump repairs to liner replacements, our certified technicians restore pool functionality while explaining root causes to prevent future occurrences.

Pool Accessories

We supply premium accessories including automatic cleaners, skimmers, lighting systems, and winter covers. Our inventory features energy-efficient pumps, safety ladders, and decorative elements to enhance pool functionality. Each product undergoes quality verification to ensure durability, with staff available to recommend optimal configurations for specific pool models and usage patterns.

People

Wayne Criswell Sr.

Founder

Founded Chester County Pools in 1960 after building his own pool. Transformed a backyard project into a family business serving thousands of customers. Established the company's core values of personalized service and community commitment before passing away in 1981.

Wayne Criswell Jr.

Owner

Continues his father's legacy as current owner. Combines 50+ years of hands-on experience with technical expertise in pool chemistry and equipment. Maintains the original commitment to treating customers like family while adapting to modern pool technology and maintenance standards.

Robin Criswell

Co-owner

Provides customer service leadership with specialized knowledge in pool water chemistry. Conducts alkalinity testing and personalized consultations. Works closely with customers to troubleshoot complex water balance issues while upholding the company's educational mission.

Jeff Criswell

Operations Manager

Third-generation pool expert with extensive technical training from his father. Specializes in diagnosing challenging pool problems and implementing effective solutions. Handles equipment installations and customer education programs while managing day-to-day store operations.

Questions

What pool maintenance services do you offer?

We provide complete maintenance programs including cleaning, water testing, equipment servicing, and seasonal pool opening/closing. Our technicians also offer personalized maintenance training for DIY customers.

Do you service pools purchased elsewhere?

Yes, we service all pool types regardless of purchase location. Our staff has expertise with various brands and can resolve issues with non-Doughboy pools as well.

What financing options are available?

We offer flexible financing plans for pool installations and major equipment purchases. Contact our store for current promotions and application details.

Can you help with urgent pool problems?

While we don't offer 24/7 emergency service, we prioritize urgent issues during business hours and provide same-day diagnostics for critical failures.

Do you sell replacement parts?

Yes, we stock genuine replacement parts for major pool brands including pumps, filters, and liners. Our technicians can help identify the correct components for your specific system.

What areas do you serve?

We primarily serve Chester County, PA including Coatesville, with service available to surrounding areas for installations and major repairs.

Reviews (6)

Write a Review

Mike Chrobak

May 28, 2022 Report

Robin and Wayne are friendly, knowledgeable and always looking out for your best interests. Shopping for a pool? Go see CCP and you'll be happy you did

Donna Arnold

Sep 25, 2021 Report

We are 1st time pool owners, Robin and her husband knowledgeable, always helpful and friendly. Supplies for pool always ready for pick up!

Eleanor F.

Jan 13, 2019 Report

One star is too good. Not reputable, rude, and unprofessional. This is what they considered an opening. Stay far far away and know anyone who wants to be paid in advance--has a reason to defraud you. Trouble is--they actually think they are in the right. Karma will handle this poor excuse for a business.

Catie Amabile

May 01, 2018 Report

Owner is a great salesman. But then everything falls short. There is little communication between the pool installer Chester county pool uses and owner. 3 seasons later and I still have issues. We were not told that upgraded ladder we purchased we would have to screw into capping ourselves- if we make a mistake - then I would assume our warranty would be voided. Installer knew there was a piece of railing that was not installed correctly- and thought it would be easy way to cover mistake. I hope that if you need to contact company you reach them while they are answering their phones - because most times I call during business hours I receive recorded message. Buyer beware!

Don K.

Feb 17, 2018 Report

Best pool supply in CHESCO. I had an issue with getting my pool opened. After buying what I was told the pool still was green. Screamed at the owner Jeff and told him his chemicals don't work. He assured me that it would take about 24hrs for pool to start to change. He was correct the pool did come around and it needed no extra chemicals then what he previously sold me. I put this guy through the wringer and he was Right an polite. My apology again Jeff.

S. Mejias

Oct 26, 2017 Report

I went to the store 4 days ago fully under the impression I needed to buy a pump. I spoke to Jeff about my issue, and instead of pushing a pump sale of several hundred dollars he gave me a tip on how I could fix mine. I went back home and did what he said and it was back to working like it should. Unfortunately I sprung a leak some where else. so I had to go back to the store right away. when I walked back in and explained my new problem he new exactly what I needed!

He jumped up, grabbed two O-rings and explained to me how to install them. I drove back home popped those bad boys in and I'm as good as new! The man knows his stuff! He Is super friendly, and the prices are good. My only complaint about this store is that the model Pool they have running outside looks better then mine! Lol